HP T1100 Black ink comes off when you touch the print, Edges of objects are stepped or not sharp

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Print-quality issues

Whenever you notice this problem, cancel the printing job immediately. Press the Cancel key and also cancel the job from your computer application. Soaked paper can damage the printheads.

Try the following suggestions to avoid this problem:

1.Check that the paper type you have loaded corresponds to the paper type selected in the front

panel and in your software. To check on the front panel, use the View loaded paper key .

2.Use a recommended paper type (see Order paper on page 142) and the correct print settings.

3.If using sheet paper, try rotating the sheet 90 degrees. The orientation of the paper fibers may affect performance.

4.Try changing to a thicker paper type, such as HP Heavyweight Coated Paper and HP Super Heavyweight Plus Matte Paper.

5.Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example paper types in ascending order of thickness: Plain Paper, Coated Paper, Heavyweight Coated Paper, Super Heavyweight Plus Matte Paper.

6.Try to increase the margins by relocating the image to the center of the page using your software application.

Ink marks on the back of the paper

This can happen after a lot of borderless printing, especially with non-standard paper sizes. Ink residues on the platen are likely to mark the back of the paper.

Clean the platen with a soft cloth. Clean each rib separately without touching the foam between the ribs.

Black ink comes off when you touch the print

This problem may be caused by printing with matte black ink on glossy paper. The printer will not use matte black ink if it knows that the paper will not retain it. To be sure of avoiding matte black ink, you can select Photo Glossy Paper as the paper type (in the Photo Paper category).

Edges of objects are stepped or not sharp

168 Chapter 15 Troubleshooting print-quality issues

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Contents HP Designjet T1100 Printer Series Using your printer Page HP Designjet T1100 printer series Legal notices Table of contents Personalizing the printer Color management Job queue management Troubleshooting paper issues Troubleshooting ink cartridge and printhead issues 203 Enww Introduction Safety precautions Using this guideHP Start-Up Kit IntroductionUse and maintenance TroubleshootingAccessories, support, and specifications GlossaryPrinters main features Printers main componentsFront view Front panel Rear viewDirect access keys Printer software Printers internal printsPrinters internal prints Introduction Installing the software Choose which connection method to use Connect to a network WindowsConnect directly to a computer Windows Uninstall the printer software Windows Connect to a network Mac OSPrinter sharing considerations Bonjour/Rendezvous connectionOpen the Mac OS X HP Designjet Installer icon TCP/IP connection Click ContinueInstalling the software Connect directly to a computer Mac OS Uninstall the printer software Mac OS Sharing the printerInstalling the software Setting up the printer Introduction Handle paper conflictsTurn nesting on and off Turn usage information on and off Set or delete the security password Turn alerts on and offRequire account ID Set Windows driver preferencesSetting up the printer Personalizing the printer Turn the printer on and off Change the language of the front-panel display Access the Embedded Web Server Change the language of the Embedded Web ServerChange the sleep mode setting Configure network settingsTurn the buzzer on and off Change the front-panel display contrastChange the graphic language setting Ascii Personal settings Paper handling General advice Load a roll onto the 24-inch spindleHandlingPaper Load a roll onto the 44-inch spindle Load a roll onto the 44-inch spindle Paper handling Easy loading procedure Load a roll into the 24-inch printerPaper handling HandlingPaper Paper menu procedure Load a roll into the 44-inch printer Paper handling Paper handling Paper menu procedure Unload paper key procedure with paper on the roll Paper menu procedure with paper on the rollUnload a roll Roll out of paper procedure Load a single sheetEasy loading procedure Paper menu procedure Unload a single sheet Select Paper load Select Load sheetUnload paper key procedure View information about the paperPaper profiles Print on loaded paperMaintain paper Change the drying time Turn the automatic cutter on and offFeed and cut the paper Feed and cut the paper Paper handling Printing Using the Embedded Web Server to print files Create a print jobSelect print quality Select paper sizeSelect margins options Custom paper sizesPrint with shortcuts Rescale a print Change the treatment of overlapping lines Preview a printPrint a draft High-quality printingIf you have a high-resolution image Print in gray shadesPrint with no margins Print with crop lines When does the printer try to nest pages? Use paper economicallyNest jobs to save roll paper Use ink economically What pages can be nested?Which pages qualify for nesting? How long does the printer wait for another file?Use ink economically Printing Color management How colors are represented Summary of the color management processColor calibration Color management from printer drivers Color management options Printer emulationColor adjustment options Printing in colorColor management from printer drivers T1100ps only HP Professional Pantone EmulationColor emulation Cmyk color emulationColor management from the Embedded Web Server Submit Job optionsPrinting Pantone swatch books T1100 and T1100ps optionsColor management from the front panel Color management from the front panel Color management Practical printing examples Using Adobe Acrobat Print a draft for revision with the correct scalePrint a draft for revision with the correct scale Using Autodesk Design Review Print a projectUsing Windows Explorer to print Autodesk Design Review files Using AutoCAD ExamplesPrinting Printing examples Select Clip contents by margins Printing examples Using the Embedded Web Server to submit files Using printer emulationUsing clip contents by margins Print a presentationPrint a presentation Select Show preview before printing Printing examples Using Adobe Photoshop Select File Print with Preview Printing examples Print and scale from Microsoft Office Using PowerPoint Using Project Printing examples Using Excel Printing examples Job queue management Job queue Job previewSelect when to print a job in the queue Turn off the job queueIdentify a job in the queue Prioritize a job in the queue Delete a job from the queueReprint or copy a job in the queue Job status messages Remove a holdJob queue Retrieving printer usage information Get printer accounting information Check printer usage statisticsCheck ink and paper usage for a job Printer statistics with the Embedded Web ServerInk and paper statistics with the Embedded Web Server Printer usage Handling ink cartridges and printheads Ink menu procedure About the ink cartridgesCheck the ink cartridges status Remove an ink cartridge Insert an ink cartridge About the printheads Check the printhead status Remove a printheadRemove a printhead Ink and printheads Insert a printhead Ink and printheads Ink and printheads Ink and printheads Maintaining the printer Clean the exterior of the printer Check printer statusReplace the cutter Replace the cutter Maintaining the printer Maintaining the printer Maintaining the printer Maintain the ink cartridges Move or store the printerUpdate the firmware Update the softwarePrinter maintenance kits Secure Disk Erase Maintaining the printer Accessories How to order supplies and accessories Order ink suppliesOrder paper How to order supplies and accessories 3Roll paper Order accessories HP Self-Adhesive Material and LaminateIntroduction to the accessories StandSpindle Jetdirect print serverTroubleshooting paper issues General unsuccessful roll load issues Paper cannot be loaded successfullyUnsuccessful roll load with 24-inch printer Paper loading error messages Unsuccessful roll load with 44-inch printerUnsuccessful sheet load Paper type is not in the driver Transparent or translucent paperGlossy paper Matte PaperBlack ink is easily removed when touched HP Banners with TyvekPaper has jammed Paper has jammed Printer displays out of paper when paper is available Prints do not fall nicely into the basketPaper is cut when the print has been completed Cutter does not cut wellRoll is loose on the spindle Strip stays on the output tray and generates jamsRecalibrating the paper advance procedure Return to default calibration Icon , then Paper advance calibration Reset paper advancePaper issues Troubleshooting print-quality issues Print quality troubleshooting wizard Horizontal lines across the image banding Lines are too thick, too thin, or missing Lines appear stepped or jaggedLines print double or in the wrong colors Lines are discontinuous Lines are blurred Line lengths are inaccurateWhole image is blurry or grainy Paper is not flatPrint is scuffed or scratched Ink marks on the paperHorizontal smears on the front of coated paper Black ink comes off when you touch the print Edges of objects are stepped or not sharpInk marks on the back of the paper Edges of objects are darker than expected Horizontal lines at the end of a cut sheet printVertical lines of different colors White spots on the printColors are inaccurate Colors are fading Image is incomplete clipped at the bottomImage is clipped Image Diagnostics Print Some objects are missing from the printed imageImage Diagnostics Print Corrective action If you still have a problem Print-quality issues Troubleshooting ink cartridge and printhead issues Cannot insert an ink cartridge Ink cartridge status messagesCannot insert a printhead Clean the printheads Remove the printhead, see Remove a printhead onClean the printhead drop detector Clean the printhead drop detector Align the printheads Reinsert printheads procedure Image Quality Maintenance menu procedureScanning errors during alignment Printhead status messagesTroubleshooting general printer issues Printer does not print Printer seems slowPrinter printed on undesirable paper Communication failures between computer and printer Cannot access the Embedded Web Server Automatic file system checkAn AutoCAD 2000 memory allocation error No output when printing from Microsoft VisioUnavailable driver features when printing from QuarkXpress Printer alerts Front-panel error messages 1Text messagesFront-panel error messages HP Customer Care HP Professional Services HP Care Packs and Warranty ExtensionsKnowledge Center HP Start-Up KitHP Installation HP Instant SupportHP Proactive Support Contact HP Support Telephone numbersContact HP Support HP Customer Care Printer specifications Functional specifications 1HP 72 ink suppliesPhysical specifications Memory specificationsPower specifications Ecological specificationsEnvironmental specifications Acoustic specificationsGlossary Enww Index RGBHP-GL/2 Access 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