HP T1100 manual Communication failures between computer and printer

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whichever paper is loaded. Load your desired paper, see Paper handling on page 35, and select your paper type specifically in the driver.

●In the Windows driver dialog: select the Paper/Quality tab, then select your paper type in the Paper Type drop-down list.

●In the Mac OS Print dialog (T1100): select the Paper Type/Quality panel, then select your paper type in printer in the Paper Type drop-down list.

●In the Mac OS PS Print dialog (T1100ps): select the Image Quality panel, then select your paper type in the Paper Type drop-down list.

NOTE: Any is the driver default.

Communication failures between computer and printer

Some symptoms are:

●The front-panel display does not show the Receiving message when you have sent an image to the printer.

●Your computer displays an error message when you are trying to print.

●Your computer or printer hangs (stays idle), while communication is taking place.

●Your printed output shows random or inexplicable errors (misplaced lines, partial graphics etc.) To solve a communication problem:

●Ensure that you have selected the correct printer in your application, see Printing on page 59.

●Ensure that the printer works correctly when printing from other applications.

●Remember that very large prints may take some time to receive, process, and print.

●If the printer is connected to a network, try using it when connected directly to your computer through a USB cable.

●If your printer is connected to your computer through any other intermediate devices, such as switch boxes, buffer boxes, cable adapters, cable converters, etc., try using it when connected directly to your computer.

●Try another interface cable.

●Ensure that the graphic language setting is correct, see Change the graphic language setting on page 32.

●If the printer is connected with a USB, try to disconnect and reconnect the USB cable with the computer.

Cannot access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS)

If you have not done so already, please read Access HP Easy Printer Care (Windows) or HP Printer Utility (Mac OS) on page 29.

1.
Press the Menu key to return to the main menu and select the Connectivity menu icon	.

2.Select Advanced > Web Services > Printer Utility Software > Enable.

General printer issues

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Contents HP Designjet T1100 Printer Series Using your printer Page HP Designjet T1100 printer series Legal notices Table of contents Personalizing the printer Color management Job queue management Troubleshooting paper issues Troubleshooting ink cartridge and printhead issues 203 Enww Introduction Introduction Safety precautionsUsing this guide HP Start-Up KitGlossary Use and maintenanceTroubleshooting Accessories, support, and specificationsPrinters main components Printers main featuresFront view Rear view Front panelDirect access keys Printers internal prints Printer softwarePrinters internal prints Introduction Installing the software Connect to a network Windows Choose which connection method to useConnect directly to a computer Windows Bonjour/Rendezvous connection Uninstall the printer software WindowsConnect to a network Mac OS Printer sharing considerationsOpen the Mac OS X HP Designjet Installer icon Click Continue TCP/IP connectionInstalling the software Connect directly to a computer Mac OS Sharing the printer Uninstall the printer software Mac OSInstalling the software Setting up the printer Handle paper conflicts IntroductionTurn nesting on and off Turn usage information on and off Turn alerts on and off Set or delete the security passwordSet Windows driver preferences Require account IDSetting up the printer Personalizing the printer Turn the printer on and off Change the language of the front-panel display Change the language of the Embedded Web Server Access the Embedded Web ServerChange the front-panel display contrast Change the sleep mode settingConfigure network settings Turn the buzzer on and offChange the graphic language setting Ascii Personal settings Paper handling Load a roll onto the 24-inch spindle General adviceHandlingPaper Load a roll onto the 44-inch spindle Load a roll onto the 44-inch spindle Paper handling Load a roll into the 24-inch printer Easy loading procedurePaper handling HandlingPaper Paper menu procedure Load a roll into the 44-inch printer Paper handling Paper handling Paper menu procedure Paper menu procedure with paper on the roll Unload paper key procedure with paper on the rollUnload a roll Load a single sheet Roll out of paper procedureEasy loading procedure Paper menu procedure Select Paper load Select Load sheet Unload a single sheetView information about the paper Unload paper key procedurePrint on loaded paper Paper profilesMaintain paper Turn the automatic cutter on and off Change the drying timeFeed and cut the paper Feed and cut the paper Paper handling Printing Create a print job Using the Embedded Web Server to print filesSelect paper size Select print qualityCustom paper sizes Select margins optionsPrint with shortcuts Rescale a print Preview a print Change the treatment of overlapping linesHigh-quality printing Print a draftPrint in gray shades If you have a high-resolution imagePrint with no margins Print with crop lines Use paper economically When does the printer try to nest pages?Nest jobs to save roll paper How long does the printer wait for another file? Use ink economicallyWhat pages can be nested? Which pages qualify for nesting?Use ink economically Printing Color management Summary of the color management process How colors are representedColor calibration Color management from printer drivers Printer emulation Color management optionsPrinting in color Color adjustment optionsHP Professional Pantone Emulation Color management from printer drivers T1100ps onlyCmyk color emulation Color emulationSubmit Job options Color management from the Embedded Web ServerT1100 and T1100ps options Printing Pantone swatch booksColor management from the front panel Color management from the front panel Color management Practical printing examples Print a draft for revision with the correct scale Using Adobe AcrobatPrint a draft for revision with the correct scale Print a project Using Autodesk Design ReviewUsing Windows Explorer to print Autodesk Design Review files Using AutoCAD ExamplesPrinting Printing examples Select Clip contents by margins Printing examples Using printer emulation Using the Embedded Web Server to submit filesPrint a presentation Using clip contents by marginsPrint a presentation Select Show preview before printing Printing examples Using Adobe Photoshop Select File Print with Preview Printing examples Print and scale from Microsoft Office Using PowerPoint Using Project Printing examples Using Excel Printing examples Job queue management Job preview Job queueTurn off the job queue Select when to print a job in the queueIdentify a job in the queue Delete a job from the queue Prioritize a job in the queueReprint or copy a job in the queue Remove a hold Job status messagesJob queue Retrieving printer usage information Printer statistics with the Embedded Web Server Get printer accounting informationCheck printer usage statistics Check ink and paper usage for a jobInk and paper statistics with the Embedded Web Server Printer usage Handling ink cartridges and printheads About the ink cartridges Ink menu procedureCheck the ink cartridges status Remove an ink cartridge Insert an ink cartridge About the printheads Remove a printhead Check the printhead statusRemove a printhead Ink and printheads Insert a printhead Ink and printheads Ink and printheads Ink and printheads Maintaining the printer Check printer status Clean the exterior of the printerReplace the cutter Replace the cutter Maintaining the printer Maintaining the printer Maintaining the printer Move or store the printer Maintain the ink cartridgesUpdate the software Update the firmwarePrinter maintenance kits Secure Disk Erase Maintaining the printer Accessories Order ink supplies How to order supplies and accessoriesOrder paper How to order supplies and accessories 3Roll paper HP Self-Adhesive Material and Laminate Order accessoriesJetdirect print server Introduction to the accessoriesStand SpindleTroubleshooting paper issues Paper cannot be loaded successfully General unsuccessful roll load issuesUnsuccessful roll load with 24-inch printer Unsuccessful roll load with 44-inch printer Paper loading error messagesUnsuccessful sheet load Matte Paper Paper type is not in the driverTransparent or translucent paper Glossy paperHP Banners with Tyvek Black ink is easily removed when touchedPaper has jammed Paper has jammed Prints do not fall nicely into the basket Printer displays out of paper when paper is availableStrip stays on the output tray and generates jams Paper is cut when the print has been completedCutter does not cut well Roll is loose on the spindleRecalibrating the paper advance procedure Icon , then Paper advance calibration Reset paper advance Return to default calibrationPaper issues Troubleshooting print-quality issues Print quality troubleshooting wizard Horizontal lines across the image banding Lines appear stepped or jagged Lines are too thick, too thin, or missingLines print double or in the wrong colors Lines are discontinuous Line lengths are inaccurate Lines are blurredPaper is not flat Whole image is blurry or grainyInk marks on the paper Print is scuffed or scratchedHorizontal smears on the front of coated paper Edges of objects are stepped or not sharp Black ink comes off when you touch the printInk marks on the back of the paper White spots on the print Edges of objects are darker than expectedHorizontal lines at the end of a cut sheet print Vertical lines of different colorsColors are inaccurate Image is incomplete clipped at the bottom Colors are fadingImage is clipped Some objects are missing from the printed image Image Diagnostics PrintImage Diagnostics Print Corrective action If you still have a problem Print-quality issues Troubleshooting ink cartridge and printhead issues Ink cartridge status messages Cannot insert an ink cartridgeCannot insert a printhead Remove the printhead, see Remove a printhead on Clean the printheadsClean the printhead drop detector Clean the printhead drop detector Align the printheads Image Quality Maintenance menu procedure Reinsert printheads procedurePrinthead status messages Scanning errors during alignmentTroubleshooting general printer issues Printer seems slow Printer does not printPrinter printed on undesirable paper Communication failures between computer and printer Automatic file system check Cannot access the Embedded Web ServerNo output when printing from Microsoft Visio An AutoCAD 2000 memory allocation errorUnavailable driver features when printing from QuarkXpress Printer alerts 1Text messages Front-panel error messagesFront-panel error messages HP Customer Care HP Start-Up Kit HP Professional ServicesHP Care Packs and Warranty Extensions Knowledge CenterHP Instant Support HP InstallationHP Proactive Support Telephone numbers Contact HP SupportContact HP Support HP Customer Care Printer specifications 1HP 72 ink supplies Functional specificationsEcological specifications Physical specificationsMemory specifications Power specificationsAcoustic specifications Environmental specificationsGlossary Enww RGB IndexHP-GL/2 Access Enww

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