18 Front-panel error messages
Occasionally you may see one of the following messages appear on the
If you see an error message that does not appear here, and you feel in doubt about the correct response, contact HP Support. See Contact HP Support on page 196.
Table 18-1 Text messages
Message | Recommendation |
|
|
[Color] cartridge has expired | Replace the cartridge. See Handling ink cartridges and |
| printheads on page 119. |
|
|
[Color] cartridge is missing | Insert a cartridge of the correct color. See Handling ink |
| cartridges and printheads on page 119. |
|
|
[Color] cartridge is out of ink | Replace the cartridge. See Handling ink cartridges and |
| printheads on page 119. |
|
|
[Color] printhead #[n] error: not present | Insert the correct printhead. See Handling ink cartridges and |
| printheads on page 119. |
|
|
[Color] printhead #[n] error: please remove | Remove the incorrect printhead and insert a new printhead of |
| the correct type (color and number). See Handling ink |
| cartridges and printheads on page 119. |
|
|
[Color] printhead #[n] error: replace | Remove the |
| printhead. See Handling ink cartridges and printheads |
| on page 119. |
|
|
[Color] printhead #[n] error: reseat | Remove and reinsert the same printhead, or try cleaning the |
| electrical connections. If necessary, insert a new printhead. |
| See The |
| replacing a printhead on page 179. |
|
|
[Color] printhead #[n] out of warranty | The printhead's warranty has expired, because of the length of |
| time it has been in operation or because of the volume of ink |
| used. |
|
|
[Color] printhead #[n] warranty warning | The printhead's warranty may be invalidated by the use of the |
| wrong kind of ink. |
|
|
IO error | Restart the printer. If the problem persists, contact HP Support. |
| See Contact HP Support on page 196. |
|
|
IO warning | Try again; if the problem persists, contact HP Support. See |
| Contact HP Support on page 196. |
|
|
Paper advance calibration pending | Perform paper advance calibration. See Recalibrate the paper |
| advance on page 155. |
|
|
Paper too small to print paper advance calibration | Unload paper and load larger paper. |
|
|
Paper too small to scan paper advance calibration | Unload paper and load larger paper. |
|
|
PDL Error: Ink system not ready | Clean the printheads. See Clean the printheads on page 179. |
|
|
ENWW | 191 |