HP B9100 Clean the printheads automatically, Clean the printhead nozzles manually

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Chapter 4

Do not clean inside the printer

Clean the printheads automatically

If you notice white lines or single-color streaks on the photos you print, the printheads might need to be cleaned.

To clean the printheads automatically

1.Press Menu on the printer control panel.

2.Select Clean printheads, and then press OK.

3.Following the directions on the printer screen, load paper so the printer can print a test page after cleaning the printheads. Use Letter or A4-sized plain paper to conserve photo paper.

4.Press OK to begin cleaning the printheads.

If you still notice white streaks or missing colors on the test page, you might need to clean the printhead nozzles manually. For more information, see Clean the printhead nozzles manually.

Note 1 Do not clean the printheads more often than necessary, since the cleaning uses ink.

Note 2 If a message appears on the printer screen directing you to replace a printhead, try cleaning the printheads as directed here, first automatically, and then manually if necessary. If the message still appears on the printer screen after cleaning, call HP support. If the support staff tell you that the printhead needs to be replaced, see Replace faulty printheads for more information.

Clean the printhead nozzles manually

If you use the printer in a dusty environment, debris might accumulate on the gold-colored nozzles and cause printing problems. If you have tried cleaning the printheads automatically using the Clean printheads procedure from the control panel, and you are still experiencing image quality problems, you can clean the printhead nozzles manually using the following procedure.

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HP Photosmart Pro B9100 series printer

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Contents HP Photosmart Pro B9100 series Page Regulatory model identification number SNPRB-0504 Copyrights and trademarksHewlett-Packard Company notices TrademarksContents HP Photosmart Pro B9100 series printer Find more information WelcomeFront of printer Printer partsBack of printer Paper trays Main tray Printer menu structure Printer menuControl panel To navigate the printer menuNetwork settings Chapter Digital Fine Art Papers Basic printingMedia trays PapersAny media thicker than Load the main trayMedia Main tray Specialty media tray Rigid MediaLoad the specialty media tray To load the specialty media tray To load canvas in the specialty media tray Chapter HP Photosmart Pro B9100 series User Guide Specialty media Choose the right paper or other mediaTo print Use this paper or media Japan Supported sizesMetric ImperialPrint from a software program TipsTo print from a software program Windows Change print settingsTo print from a software program Mac Set the paper type Change the print speed or qualityPrint in grayscale Set the default print settingsOptimize print quality for slow computers Make the HP Photosmart Pro B9100 series the default printerWindows Color management What is color management?Choose a color management strategy Use the HP Photosmart Pro print plug-in for Adobe PhotoshopStart the HP Photosmart Pro print plug-in Change the HP Photosmart Pro print plug-in defaultsInstall the HP Photosmart Pro print plug-in Use application-based color managementWindows users To print using application-based color managementAdobe RGB or Adobe RGB Printer driver color space settings Setting When to use itUse printer-based color management Mac usersTo print using printer-based color management Setting When to use itApplication Managed Colors Colorsmart/sRGB AdobeRGB Colorsmart/sRGB default AdobeRGBChapter Leave the printer on Care and maintenanceReplace the ink cartridges To check the ink levels from the computer Windows Check the ink levelsReplace the ink cartridges To check the ink levels from the printerTo replace the ink cartridges Replace faulty printheads To replace printheads Chapter Clean the printer Clean the printerTo clean the outside of the printer To clean the printheads automatically Clean the printheads automaticallyClean the printhead nozzles manually Do not clean inside the printerTo clean the printhead nozzles To align the printheads To reset the closed loop calibrationAlign and calibrate the printer Print a testTo download the printer software Windows Download printer software updatesPrint a sample To print a sampleUninstall the printer software Windows Uninstall the printer softwarePrinter software installation problems TroubleshootingComputer could not read the HP Photosmart CD Computer stops responding during software installation Printer hardware problemsOn light is flashing blue but the printer is not printing Printer is plugged in but will not turn on Solution Printing problemsPrinting is very slow Printed pages are dropping off of the output tray Printout is rippled or curled SolutionDocument printed at an angle or is off-center Blank page came out of the printer Solution Colors are not printing satisfactorily SolutionPrinter ejects the paper when preparing to print Print quality is poor Solution Error messagesError message Out of paper. Load paper then press OK Paper errorsError message Remove media Error message Paper jam. Clear jam then press OK SolutionError message Automatic paper sensor failed Printer setup errorsError message Paper size mismatch Error message Top door is open Ink cartridge and printhead errorsError message Replace the following incompatible printheads Network errorsError message Replace the following faulty ink cartridges Error message Install the following printheadsHP Photosmart Pro B9100 series User Guide Chapter HP support by phone If you have a problem, follow these stepsHP support Support processAfter the phone support period Additional warranty optionsNetworking basics Windows and Mac NetworkingEthernet network without Internet access Recommended network configurationsInternet connection To connect the printer to the network Ethernet network with Internet access by dial-up modemIf the Printer Found screen is displayed, do this To install the printer softwareIf the Check Cable Connection screen is displayed, do this To change a USB-connected printer to a network connection Double-click the HP Photosmart Installer iconTo open the embedded web server home To print a network settingsTo open help for the embedded web server Specifications Printer specifications Network support Category SpecificationsPower consumption Media typesPrintheads Category Specifications Power cord model numberUSB support HP Warranty Appendix C Index HP Photosmart Pro B9100 series printer