HP B9100 manual Welcome, Find more information

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1 Welcome

Thank you for purchasing an HP Photosmart Pro B9100 series printer.

Designed especially for professional and serious amateur photographers, this printer provides the following advanced technologies and features:

An 8-color system that yields rich, bright, fade-resistant, and color-accurate photos, especially when used with HP Advanced Photo Paper.

Four dual-color printheads that provide up to four times faster printing than previous technologies.

Support for a very wide range of media sizes and types, from 7.6 x 13 cm to

32 x 48 cm (3 x 5 inches to 13 x 19 inches), and from light photo stock to 1.5 mm rigid media.

Automatic ink nozzle monitoring and cleaning and on-the-fly nozzle substitution, for minimum downtime.

Closed-loop color calibration for assured color accuracy.

Advanced color management with the HP Photosmart Pro print plug-in for Adobe Photoshop®, which streamlines your color management workflow.

This section includes the following topics:

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Printer parts

Printer menu

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The printer comes with the following documentation:

Quick Start guide: Read this document first, to learn how to set up the printer and install the printer software.

User Guide: The User Guide is the book you are reading. This book describes the basic features of the printer and contains troubleshooting information.

Electronic Help: The electronic Help describes the printer software features and contains software troubleshooting information.

After you have installed the HP Photosmart printer software on a computer, open and explore the HP Photosmart Help:

Windows: From the Start menu, select Programs or All Programs, point to HP, HP Photosmart Pro B9100 series, and then click HP Photosmart Printer Help.

Mac: Select Help, Mac Help in the Finder, and then choose Library, HP Photosmart Printer Help.

HP Solution Center (Windows only): The HP Solution Center provides information about all of your HP devices.

Learn about the printer and its software, and view troubleshooting solutions, including informative How Do I? animations

Update your printer software

Change printer settings

HP Photosmart Pro B9100 series User Guide

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Contents HP Photosmart Pro B9100 series Page Trademarks Copyrights and trademarksHewlett-Packard Company notices Regulatory model identification number SNPRB-0504Contents HP Photosmart Pro B9100 series printer Welcome Find more informationPrinter parts Front of printerBack of printer Paper trays Main tray To navigate the printer menu Printer menuControl panel Printer menu structureNetwork settings Chapter Papers Basic printingMedia trays Digital Fine Art PapersRigid Media Load the main trayMedia Main tray Specialty media tray Any media thicker thanLoad the specialty media tray To load the specialty media tray To load canvas in the specialty media tray Chapter HP Photosmart Pro B9100 series User Guide Choose the right paper or other media Specialty mediaTo print Use this paper or media Imperial Supported sizesMetric JapanTips Print from a software programChange print settings To print from a software program WindowsTo print from a software program Mac Change the print speed or quality Set the paper typeSet the default print settings Print in grayscaleMake the HP Photosmart Pro B9100 series the default printer Optimize print quality for slow computersWindows What is color management? Color managementUse the HP Photosmart Pro print plug-in for Adobe Photoshop Choose a color management strategyUse application-based color management Change the HP Photosmart Pro print plug-in defaultsInstall the HP Photosmart Pro print plug-in Start the HP Photosmart Pro print plug-inTo print using application-based color management Windows usersMac users Printer driver color space settings Setting When to use itUse printer-based color management Adobe RGB or Adobe RGBSetting When to use it To print using printer-based color managementApplication Managed Colors Colorsmart/sRGB default AdobeRGB Colorsmart/sRGB AdobeRGBChapter Care and maintenance Leave the printer onReplace the ink cartridges To check the ink levels from the printer Check the ink levelsReplace the ink cartridges To check the ink levels from the computer WindowsTo replace the ink cartridges Replace faulty printheads To replace printheads Chapter Clean the printer Clean the printerTo clean the outside of the printer Do not clean inside the printer Clean the printheads automaticallyClean the printhead nozzles manually To clean the printheads automaticallyTo clean the printhead nozzles Print a test To reset the closed loop calibrationAlign and calibrate the printer To align the printheadsTo print a sample Download printer software updatesPrint a sample To download the printer software WindowsUninstall the printer software Uninstall the printer software WindowsTroubleshooting Printer software installation problemsComputer could not read the HP Photosmart CD Printer hardware problems Computer stops responding during software installationOn light is flashing blue but the printer is not printing Printing problems Printer is plugged in but will not turn on SolutionPrinting is very slow Printout is rippled or curled Solution Printed pages are dropping off of the output trayDocument printed at an angle or is off-center Colors are not printing satisfactorily Solution Blank page came out of the printer SolutionPrinter ejects the paper when preparing to print Error messages Print quality is poor SolutionError message Paper jam. Clear jam then press OK Solution Paper errorsError message Remove media Error message Out of paper. Load paper then press OKPrinter setup errors Error message Automatic paper sensor failedError message Paper size mismatch Ink cartridge and printhead errors Error message Top door is openError message Install the following printheads Network errorsError message Replace the following faulty ink cartridges Error message Replace the following incompatible printheadsHP Photosmart Pro B9100 series User Guide Chapter Support process If you have a problem, follow these stepsHP support HP support by phoneAdditional warranty options After the phone support periodNetworking Networking basics Windows and MacRecommended network configurations Ethernet network without Internet accessInternet connection Ethernet network with Internet access by dial-up modem To connect the printer to the networkTo install the printer software If the Printer Found screen is displayed, do thisIf the Check Cable Connection screen is displayed, do this Double-click the HP Photosmart Installer icon To change a USB-connected printer to a network connectionTo print a network settings To open the embedded web server homeTo open help for the embedded web server Specifications Printer specifications Media types Category SpecificationsPower consumption Network supportCategory Specifications Power cord model number PrintheadsUSB support HP Warranty Appendix C Index HP Photosmart Pro B9100 series printer