HP B9100 manual Print a sample, Download printer software updates, To print a sample

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Note The ink levels shown on the test page are an estimate only. Actual ink volumes may vary.

Print a sample page

You can print a sample page to verify that the printer can successfully print a photo. If you are having trouble printing a photo from your software program, use this option as part of the troubleshooting process to determine whether the problem is with the printer or software program.

To print a sample page

1.Load paper in the main tray. Use plain paper to conserve photo paper.

2.Press Menu on the printer control panel.

3.Select Print a sample page, and then press OK.

Download printer software updates

Download the latest printer software updates periodically to ensure you have the latest features and improvements.

Note The printer software update that you download from the HP Web site updates only the printer driver. It does not update the HP Photosmart Premier software.

To download the printer software (Windows)

1.Make sure the computer is connected to the Internet.

2.From the Windows Start menu, select Programs, point to HP, and then click HP Software Update.

3.Click Next. HP Software Update searches the HP Web site for printer software updates.

–If the computer has the most recent version of the printer driver installed, No updates are available for your system at this time appears in the

HP Software Update window.

–If the computer does not have the most recent version of the printer driver installed, a software update appears in the HP Software Update window.

4.If a software update is available, check the box beside the update to select it.

5.Click Next.

6.Follow the onscreen instructions.

Note You can also download printer software updates by going to www.hp.com/ support, selecting your country/region, entering the printer name in the search box, and clicking Software & Driver Downloads.

To download the printer software (Mac)

1.Make sure the computer is connected to the Internet.

2.On your Mac in the Finder, choose Go, and then click Applications.

HP Photosmart Pro B9100 series User Guide

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Contents HP Photosmart Pro B9100 series Page Trademarks Copyrights and trademarksHewlett-Packard Company notices Regulatory model identification number SNPRB-0504Contents HP Photosmart Pro B9100 series printer Welcome Find more informationPrinter parts Front of printerBack of printer Paper trays Main tray To navigate the printer menu Printer menuControl panel Printer menu structureNetwork settings Chapter Papers Basic printingMedia trays Digital Fine Art PapersRigid Media Load the main trayMedia Main tray Specialty media tray Any media thicker thanLoad the specialty media tray To load the specialty media tray To load canvas in the specialty media tray Chapter HP Photosmart Pro B9100 series User Guide Specialty media Choose the right paper or other mediaTo print Use this paper or media Imperial Supported sizesMetric JapanTips Print from a software programTo print from a software program Windows Change print settingsTo print from a software program Mac Change the print speed or quality Set the paper typeSet the default print settings Print in grayscaleOptimize print quality for slow computers Make the HP Photosmart Pro B9100 series the default printerWindows What is color management? Color managementUse the HP Photosmart Pro print plug-in for Adobe Photoshop Choose a color management strategyUse application-based color management Change the HP Photosmart Pro print plug-in defaultsInstall the HP Photosmart Pro print plug-in Start the HP Photosmart Pro print plug-inTo print using application-based color management Windows usersMac users Printer driver color space settings Setting When to use itUse printer-based color management Adobe RGB or Adobe RGBTo print using printer-based color management Setting When to use itApplication Managed Colors Colorsmart/sRGB default AdobeRGB Colorsmart/sRGB AdobeRGBChapter Leave the printer on Care and maintenanceReplace the ink cartridges To check the ink levels from the printer Check the ink levelsReplace the ink cartridges To check the ink levels from the computer WindowsTo replace the ink cartridges Replace faulty printheads To replace printheads Chapter Clean the printer Clean the printerTo clean the outside of the printer Do not clean inside the printer Clean the printheads automaticallyClean the printhead nozzles manually To clean the printheads automaticallyTo clean the printhead nozzles Print a test To reset the closed loop calibrationAlign and calibrate the printer To align the printheadsTo print a sample Download printer software updatesPrint a sample To download the printer software WindowsUninstall the printer software Uninstall the printer software WindowsPrinter software installation problems TroubleshootingComputer could not read the HP Photosmart CD Computer stops responding during software installation Printer hardware problemsOn light is flashing blue but the printer is not printing Printer is plugged in but will not turn on Solution Printing problemsPrinting is very slow Printed pages are dropping off of the output tray Printout is rippled or curled SolutionDocument printed at an angle or is off-center Blank page came out of the printer Solution Colors are not printing satisfactorily SolutionPrinter ejects the paper when preparing to print Error messages Print quality is poor SolutionError message Paper jam. Clear jam then press OK Solution Paper errorsError message Remove media Error message Out of paper. Load paper then press OKError message Automatic paper sensor failed Printer setup errorsError message Paper size mismatch Ink cartridge and printhead errors Error message Top door is openError message Install the following printheads Network errorsError message Replace the following faulty ink cartridges Error message Replace the following incompatible printheadsHP Photosmart Pro B9100 series User Guide Chapter Support process If you have a problem, follow these stepsHP support HP support by phoneAdditional warranty options After the phone support periodNetworking Networking basics Windows and MacEthernet network without Internet access Recommended network configurationsInternet connection Ethernet network with Internet access by dial-up modem To connect the printer to the networkIf the Printer Found screen is displayed, do this To install the printer softwareIf the Check Cable Connection screen is displayed, do this Double-click the HP Photosmart Installer icon To change a USB-connected printer to a network connectionTo open the embedded web server home To print a network settingsTo open help for the embedded web server Specifications Printer specifications Media types Category SpecificationsPower consumption Network supportPrintheads Category Specifications Power cord model numberUSB support HP Warranty Appendix C Index HP Photosmart Pro B9100 series printer