HP B9100 manual Uninstall the printer software Windows

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Chapter 4

3.Choose Hewlett-Packard, point to Photosmart, and then click HP Photosmart Update.

4.Follow the onscreen instructions to check for software updates.

If you are behind a firewall, you need to enter the proxy server information in the updater.

Note You can also download printer software updates by going to www.hp.com/ support, selecting your country/region, entering the printer in the search box, and clicking on Software & Driver downloads.

Uninstall the printer software

If you need to uninstall the printer software, follow these steps.

Uninstall the printer software (Windows)

1.From the Windows Start menu, click Programs or All Programs, click HP, and then click HP Photosmart Pro B9100 series.

2.Click Uninstall.

Uninstall the printer software (Mac)

1.Open the HP Device Manager.

2.Click Uninstall in the pop-up menu. The HP Uninstaller dialog box appears.

3.Click the printer, and then click Uninstall.

4.Click Quit, and then empty the Trash.

5.Disconnect the printer from the computer, and then restart the computer.

44	HP Photosmart Pro B9100 series printer

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Contents HP Photosmart Pro B9100 series Page Regulatory model identification number SNPRB-0504 Copyrights and trademarksHewlett-Packard Company notices TrademarksContents HP Photosmart Pro B9100 series printer Find more information WelcomeFront of printer Printer partsBack of printer Paper trays Main tray Printer menu structure Printer menuControl panel To navigate the printer menuNetwork settings Chapter Digital Fine Art Papers Basic printingMedia trays PapersAny media thicker than Load the main trayMedia Main tray Specialty media tray Rigid MediaLoad the specialty media tray To load the specialty media tray To load canvas in the specialty media tray Chapter HP Photosmart Pro B9100 series User Guide To print Use this paper or media Choose the right paper or other mediaSpecialty media Japan Supported sizesMetric ImperialPrint from a software program TipsTo print from a software program Mac Change print settingsTo print from a software program Windows Set the paper type Change the print speed or qualityPrint in grayscale Set the default print settingsWindows Make the HP Photosmart Pro B9100 series the default printerOptimize print quality for slow computers Color management What is color management?Choose a color management strategy Use the HP Photosmart Pro print plug-in for Adobe PhotoshopStart the HP Photosmart Pro print plug-in Change the HP Photosmart Pro print plug-in defaultsInstall the HP Photosmart Pro print plug-in Use application-based color managementWindows users To print using application-based color managementAdobe RGB or Adobe RGB Printer driver color space settings Setting When to use itUse printer-based color management Mac usersApplication Managed Colors Setting When to use itTo print using printer-based color management Colorsmart/sRGB AdobeRGB Colorsmart/sRGB default AdobeRGBChapter Replace the ink cartridges Care and maintenanceLeave the printer on To check the ink levels from the computer Windows Check the ink levelsReplace the ink cartridges To check the ink levels from the printerTo replace the ink cartridges Replace faulty printheads To replace printheads Chapter To clean the outside of the printer Clean the printerClean the printer To clean the printheads automatically Clean the printheads automaticallyClean the printhead nozzles manually Do not clean inside the printerTo clean the printhead nozzles To align the printheads To reset the closed loop calibrationAlign and calibrate the printer Print a testTo download the printer software Windows Download printer software updatesPrint a sample To print a sampleUninstall the printer software Windows Uninstall the printer softwareComputer could not read the HP Photosmart CD TroubleshootingPrinter software installation problems On light is flashing blue but the printer is not printing Printer hardware problemsComputer stops responding during software installation Printing is very slow Printing problemsPrinter is plugged in but will not turn on Solution Document printed at an angle or is off-center Printout is rippled or curled SolutionPrinted pages are dropping off of the output tray Printer ejects the paper when preparing to print Colors are not printing satisfactorily SolutionBlank page came out of the printer Solution Print quality is poor Solution Error messagesError message Out of paper. Load paper then press OK Paper errorsError message Remove media Error message Paper jam. Clear jam then press OK SolutionError message Paper size mismatch Printer setup errorsError message Automatic paper sensor failed Error message Top door is open Ink cartridge and printhead errorsError message Replace the following incompatible printheads Network errorsError message Replace the following faulty ink cartridges Error message Install the following printheadsHP Photosmart Pro B9100 series User Guide Chapter HP support by phone If you have a problem, follow these stepsHP support Support processAfter the phone support period Additional warranty optionsNetworking basics Windows and Mac NetworkingInternet connection Recommended network configurationsEthernet network without Internet access To connect the printer to the network Ethernet network with Internet access by dial-up modemIf the Check Cable Connection screen is displayed, do this To install the printer softwareIf the Printer Found screen is displayed, do this To change a USB-connected printer to a network connection Double-click the HP Photosmart Installer iconTo open help for the embedded web server To print a network settingsTo open the embedded web server home Specifications Printer specifications Network support Category SpecificationsPower consumption Media typesUSB support Category Specifications Power cord model numberPrintheads HP Warranty Appendix C Index HP Photosmart Pro B9100 series printer