HP B9100 manual To clean the printhead nozzles

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To clean the printhead nozzles

1.Gather the following items to clean the nozzles on the printheads:

Distilled water (tap water might contain contaminants that can damage the ink cartridge).

Cotton swabs or other soft, lint-free material that will not stick to the ink cartridge. Do not use a paper product, such as coffee filters or paper tissues.

Sheets of paper or paper towels to rest the printheads on.

2.Open the top door of the printer.

3.Press OK until the printhead assembly moves to the left side of the printer and stops.

4.Raise the printhead assembly cover.

5.Remove a printhead and place it on a piece of paper with the ink nozzle plate facing up.

Caution 1 Do not touch the ink nozzle plate or gold-colored contacts with your fingers. Doing so will result in clogs, ink failure, and bad electrical connections.

Caution 2 Do not leave the printhead outside the printer for more than 30 minutes. Ink nozzles exposed to the air longer than this might dry out and cause printing problems.

6.Lightly moisten a cotton swab with distilled water and squeeze any excess water from the swab by pressing it against a clean plastic or tile surface. Do not use your fingers to squeeze the excess water from the swab, because the oil from your fingers could contaminate the swab.

7.Gently wipe along the length of the nozzle plate on the printhead with the cotton swab.

1Ink nozzle plate

2Do not touch or clean the gold-colored contacts

8.Repeat steps 6 and 7 until no ink residue or dust appears on a clean swab.

9.Insert the printhead in the printer, and then close the top door.

The printer automatically performs printhead alignment and color calibration. Make sure that you have loaded HP Advanced Photo Paper - Glossy in the main tray,

HP Photosmart Pro B9100 series User Guide

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Contents HP Photosmart Pro B9100 series Page Copyrights and trademarks Hewlett-Packard Company noticesTrademarks Regulatory model identification number SNPRB-0504Contents HP Photosmart Pro B9100 series printer Welcome Find more informationPrinter parts Front of printerBack of printer Paper trays Main tray Printer menu Control panelTo navigate the printer menu Printer menu structureNetwork settings Chapter Basic printing Media traysPapers Digital Fine Art PapersLoad the main tray Media Main tray Specialty media trayRigid Media Any media thicker thanLoad the specialty media tray To load the specialty media tray To load canvas in the specialty media tray Chapter HP Photosmart Pro B9100 series User Guide To print Use this paper or media Choose the right paper or other mediaSpecialty media Supported sizes MetricImperial JapanTips Print from a software programTo print from a software program Mac Change print settingsTo print from a software program Windows Change the print speed or quality Set the paper typeSet the default print settings Print in grayscaleWindows Make the HP Photosmart Pro B9100 series the default printerOptimize print quality for slow computers What is color management? Color managementUse the HP Photosmart Pro print plug-in for Adobe Photoshop Choose a color management strategyChange the HP Photosmart Pro print plug-in defaults Install the HP Photosmart Pro print plug-inUse application-based color management Start the HP Photosmart Pro print plug-inTo print using application-based color management Windows usersPrinter driver color space settings Setting When to use it Use printer-based color managementMac users Adobe RGB or Adobe RGBApplication Managed Colors Setting When to use itTo print using printer-based color management Colorsmart/sRGB default AdobeRGB Colorsmart/sRGB AdobeRGBChapter Replace the ink cartridges Care and maintenanceLeave the printer on Check the ink levels Replace the ink cartridgesTo check the ink levels from the printer To check the ink levels from the computer WindowsTo replace the ink cartridges Replace faulty printheads To replace printheads Chapter To clean the outside of the printer Clean the printerClean the printer Clean the printheads automatically Clean the printhead nozzles manuallyDo not clean inside the printer To clean the printheads automaticallyTo clean the printhead nozzles To reset the closed loop calibration Align and calibrate the printerPrint a test To align the printheadsDownload printer software updates Print a sampleTo print a sample To download the printer software WindowsUninstall the printer software Uninstall the printer software WindowsComputer could not read the HP Photosmart CD TroubleshootingPrinter software installation problems On light is flashing blue but the printer is not printing Printer hardware problemsComputer stops responding during software installation Printing is very slow Printing problemsPrinter is plugged in but will not turn on Solution Document printed at an angle or is off-center Printout is rippled or curled SolutionPrinted pages are dropping off of the output tray Printer ejects the paper when preparing to print Colors are not printing satisfactorily SolutionBlank page came out of the printer Solution Error messages Print quality is poor SolutionPaper errors Error message Remove mediaError message Paper jam. Clear jam then press OK Solution Error message Out of paper. Load paper then press OKError message Paper size mismatch Printer setup errorsError message Automatic paper sensor failed Ink cartridge and printhead errors Error message Top door is openNetwork errors Error message Replace the following faulty ink cartridgesError message Install the following printheads Error message Replace the following incompatible printheadsHP Photosmart Pro B9100 series User Guide Chapter If you have a problem, follow these steps HP supportSupport process HP support by phoneAdditional warranty options After the phone support periodNetworking Networking basics Windows and MacInternet connection Recommended network configurationsEthernet network without Internet access Ethernet network with Internet access by dial-up modem To connect the printer to the networkIf the Check Cable Connection screen is displayed, do this To install the printer softwareIf the Printer Found screen is displayed, do this Double-click the HP Photosmart Installer icon To change a USB-connected printer to a network connectionTo open help for the embedded web server To print a network settingsTo open the embedded web server home Specifications Printer specifications Category Specifications Power consumptionMedia types Network supportUSB support Category Specifications Power cord model numberPrintheads HP Warranty Appendix C Index HP Photosmart Pro B9100 series printer