HP B9100 manual Printing problems, Printer is plugged in but will not turn on Solution

The Attention light flashed amber briefly after I turned the printer off

Solution This is a normal part of the power-down process; it does not indicate a problem with the printer.

The printer is plugged in but will not turn on

Solution

●The printer might have drawn too much power. Unplug the printer power cord. Wait about 30 seconds, and then plug the cord back in. Turn on the printer.

●The printer might be plugged into a power strip that is turned off. Turn on the power strip, and then turn on the printer.

●The power cord could be defective.

The printer makes noises when I turn it on, or starts making noises after sitting unused for a while

Solution The printer might make noises after a period of inactivity or when its power supply has been interrupted and then restored. This is normal operation. The printer is performing an automatic maintenance procedure to ensure it produces the best quality output. For more information, see Leave the printer on.

Printing problems

Note Before contacting HP support, read this section for troubleshooting tips or go to the online support services at www.hp.com/support. The name of

HP support services may vary by country/region.

Tip View the How do I? animations available from the HP Solution Center to see how to load paper in the main tray or the specialty media tray, how to clear a paper jam, and how to install and replace ink cartridges and printheads.

Printing is very slow

Cause You might be printing a PDF or a project containing high-resolution graphics or photos. Large, complex projects containing graphics or photos print slower than text documents.

Solution Consider using lower resolution graphics in the project, if possible, or allow for longer print times in your workflow.

Paper does not feed into the printer correctly from the main tray

Solution

●If you are using non-HP brands of glossy media or thick media in the main tray, and the printer does not feed the paper or feeds multiple sheets through at once,

HP Photosmart Pro B9100 series User Guide 47