HP manual HP Photosmart Pro B9100 series printer

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trays, paper 4 troubleshooting

error messages 50 flashing lights 46 printer hardware

problems 46 printing problems 47 software installation 45

U

USB specifications 66

USB port 5

72	HP Photosmart Pro B9100 series printer

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Contents HP Photosmart Pro B9100 series Page Regulatory model identification number SNPRB-0504 Copyrights and trademarksHewlett-Packard Company notices TrademarksContents HP Photosmart Pro B9100 series printer Find more information WelcomeFront of printer Printer partsBack of printer Paper trays Main tray Printer menu structure Printer menuControl panel To navigate the printer menuNetwork settings Chapter Digital Fine Art Papers Basic printingMedia trays PapersAny media thicker than Load the main trayMedia Main tray Specialty media tray Rigid MediaLoad the specialty media tray To load the specialty media tray To load canvas in the specialty media tray Chapter HP Photosmart Pro B9100 series User Guide Choose the right paper or other media Specialty mediaTo print Use this paper or media Japan Supported sizesMetric ImperialPrint from a software program TipsChange print settings To print from a software program WindowsTo print from a software program Mac Set the paper type Change the print speed or qualityPrint in grayscale Set the default print settingsMake the HP Photosmart Pro B9100 series the default printer Optimize print quality for slow computersWindows Color management What is color management?Choose a color management strategy Use the HP Photosmart Pro print plug-in for Adobe PhotoshopStart the HP Photosmart Pro print plug-in Change the HP Photosmart Pro print plug-in defaultsInstall the HP Photosmart Pro print plug-in Use application-based color managementWindows users To print using application-based color managementAdobe RGB or Adobe RGB Printer driver color space settings Setting When to use itUse printer-based color management Mac usersSetting When to use it To print using printer-based color managementApplication Managed Colors Colorsmart/sRGB AdobeRGB Colorsmart/sRGB default AdobeRGBChapter Care and maintenance Leave the printer onReplace the ink cartridges To check the ink levels from the computer Windows Check the ink levelsReplace the ink cartridges To check the ink levels from the printerTo replace the ink cartridges Replace faulty printheads To replace printheads Chapter Clean the printer Clean the printerTo clean the outside of the printer To clean the printheads automatically Clean the printheads automaticallyClean the printhead nozzles manually Do not clean inside the printerTo clean the printhead nozzles To align the printheads To reset the closed loop calibrationAlign and calibrate the printer Print a testTo download the printer software Windows Download printer software updatesPrint a sample To print a sampleUninstall the printer software Windows Uninstall the printer softwareTroubleshooting Printer software installation problemsComputer could not read the HP Photosmart CD Printer hardware problems Computer stops responding during software installationOn light is flashing blue but the printer is not printing Printing problems Printer is plugged in but will not turn on SolutionPrinting is very slow Printout is rippled or curled Solution Printed pages are dropping off of the output trayDocument printed at an angle or is off-center Colors are not printing satisfactorily Solution Blank page came out of the printer SolutionPrinter ejects the paper when preparing to print Print quality is poor Solution Error messagesError message Out of paper. Load paper then press OK Paper errorsError message Remove media Error message Paper jam. Clear jam then press OK SolutionPrinter setup errors Error message Automatic paper sensor failedError message Paper size mismatch Error message Top door is open Ink cartridge and printhead errorsError message Replace the following incompatible printheads Network errorsError message Replace the following faulty ink cartridges Error message Install the following printheadsHP Photosmart Pro B9100 series User Guide Chapter HP support by phone If you have a problem, follow these stepsHP support Support processAfter the phone support period Additional warranty optionsNetworking basics Windows and Mac NetworkingRecommended network configurations Ethernet network without Internet accessInternet connection To connect the printer to the network Ethernet network with Internet access by dial-up modemTo install the printer software If the Printer Found screen is displayed, do thisIf the Check Cable Connection screen is displayed, do this To change a USB-connected printer to a network connection Double-click the HP Photosmart Installer iconTo print a network settings To open the embedded web server homeTo open help for the embedded web server Specifications Printer specifications Network support Category SpecificationsPower consumption Media typesCategory Specifications Power cord model number PrintheadsUSB support HP Warranty Appendix C Index HP Photosmart Pro B9100 series printer