Help Is Available
Accessing Customer Support Telephone Numbers
To obtain a list of worldwide customer support telephone numbers:
■Refer to the printed Worldwide Telephone Numbers booklet included in English only with the notebook.
■Display customer support telephone numbers
❏In Windows 2000 Professional, select Start > Settings > Control Panel > System > General tab. Then, near the lower edge of the System Properties window, select the Support Information button.
❏In Windows XP, select Start > Performance and Maintenance icon > System icon. Then, near the lower edge of the System Properties window, select the Support Information button.
■Obtain the telephone numbers from the HP Web site at http://www.hp.com.
Help from a Service Provider
To contact an HP service provider near you, refer to the Worldwide Telephone Numbers booklet included in English only with the notebook. For optimal service:
■Provide all information listed in the “Preparing to Call Customer Support” section earlier in this chapter.
■Remove or disclose all passwords.
Troubleshooting |