HP 320399-002 manual Battery pack run time is shorter than expected, Standby cannot be initiated

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Problems and Solutions

Battery pack run time is shorter than expected

Review the information in your model-specific documentation regarding:

■Battery conservation settings and procedures.

■Battery storage environments and procedures.

■Notebook operating environment specifications.

Standby cannot be initiated

Review the information in your model-specific documentation regarding:

■How drive media, such as diskettes, CDs, or DVDs, affect Standby.

■How infrared affects Standby.

Troubleshooting

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Contents Troubleshooting Page Contents Contents Troubleshooting Index Help Is Available Is the Notebook Turned On? Is the Notebook Receiving Adequate Power?Is the System Unresponsive? Is the Notebook Overheated?Is an External Device Not Working? Is Software Functioning Abnormally? Help Is Available Help from Documentation Help from Your NotebookFor help specific to your notebook Help from the World Wide WebPreparing to Call Customer Support Help by TelephoneAccessing Customer Support Telephone Numbers Help from a Service ProviderProblems and Solutions Sound does not record Audio ProblemsSound is not audible Battery and Power Problems Indicators are displaying a low-battery condition Battery pack is warm after charging Battery pack does not chargeBattery pack charge displays seem inaccurate Standby cannot be initiated Battery pack run time is shorter than expectedHibernation cannot be initiated CD or DVD drive is not recognized by the system CD or DVD ProblemsNo alert sounds when a CD or DVD drive is inserted DVD play is erratic DVD movie does not fill the screenStandby or Hibernation affects CD or DVD play DVD region error code is displayedDigital memory alerts are not audible Digital Memory Card or Memory Stick problemsProblems and Solutions Display is blank Display ProblemsCharacters are dim or difficult to read Desktop icons are too large or too smallFireWire connector has only 4 pins FireWire Ieee 1394 ProblemsFireWire device does not work Game sounds are erratic Game ProblemsGame frequently stops responding or locks up Primary hard drive is not recognized Hard Drive ProblemsPrimary hard drive cannot be accessed Secondary hard drive is not recognized Infrared link cannot be established Infrared Communication ProblemsStandby is preventing infrared transmission Internet buttons do not respond Internet ProblemsLetter keys are typing numbers Keyboard and Pointing Device ProblemsAssorted keys are typing incorrect characters Pointer moves erratically as you type Keypad does not workHotkeys do not work on an external keyboard Pointer driftsExternal mouse does not work Pointing stick does not workTouchPad does not work USB keyboard or pointing device does not work PS/2 scroll mouse does not workNew memory module affects startup Memory ProblemsInsufficient memory message is displayed New memory module does not increase memoryModem does not dial correctly Modem ProblemsNo dial tone is audible Modem sounds are not audible Modem dials correctly but does not connectModem loses connection Modem does not connect at highest speedCharacters are garbled or transfer rates are slow Message reports excessive line current Fax transmissions do not workConnection occurs, but network seems inactive Network ProblemsNetwork connection is slow Some network resources are not availablePC Card does not work and alerts are not audible PC Card problemsPC Card alerts are not audible PC Card modem is not working Network PC Card stops communicatingTelevision is blank Television problemsVideo jack has 7 pins Temperature Problems USB device does not work during startup USB ProblemsUSB device does not work Wireless LAN Wlan Device Problems Connection breaks after 3 minutes Rate indication in the Connection Status fluctuates Throughput and connection range vary Index Index DVD Index-4 See also Internet monitor, external Index-6 Index-7 USB