HP 320399-002 manual Index-4

Page 63

Index

indications 2–3

problems and solutions 2–38 Hibernation

affecting CD or DVD play 2–12

affecting display 2–15,2–37 affecting drive insertion 2–9 enabling 2–4

restoring from 1–2 system-initiated 2–3 timeouts 2–8

hotkeys

image switching 2–15,2–37 screen brightness 2–16 using on external keyboard

2–25

HP Information Center 1–7 HP Web site 1–8

I

IDM slot 2–13

IEEE 1394 connector 2–17 infrared transmission

affected by Standby 2–22 affected by wireless device

2–22

cleaning lenses 2–22 positioning devices 2–22 problems and solutions 2–21 software settings 2–21

Integrated Digital Media slot 2–13 Integrated Memory Reader 2–13 Internet

Easy Access buttons 2–23 problems and solutions 2–23

Quick Launch buttons 2–23 See also modem; network;

wireless LAN device IrDA compliance 2–21 IRQ, PC Card 2–36

J

jack

RJ-11 2–29

RJ-45 2–33

S-Video 2–37

K

keyboard, external USB 2–39

using hotkeys on 2–25 keyboard, internal

problems and solutions 2–24 keypad

external 2–25 internal 2–24

L

light

affecting display 2–16 affecting infrared transmission

2–22

light(s)

AC adapter 1–2audio 2–2

battery 1–2,2–4,2–6 power indicator 1–2 wireless LAN device 2–40

lockup 1–3

Index–4

Troubleshooting

Image 63
Contents Troubleshooting Page Contents Contents Troubleshooting Index Help Is Available Is the Notebook Turned On? Is the Notebook Receiving Adequate Power?Is the System Unresponsive? Is the Notebook Overheated?Is an External Device Not Working? Is Software Functioning Abnormally? Help Is Available Help from Documentation Help from Your NotebookFor help specific to your notebook Help from the World Wide WebPreparing to Call Customer Support Help by TelephoneAccessing Customer Support Telephone Numbers Help from a Service ProviderProblems and Solutions Audio Problems Sound is not audibleSound does not record Battery and Power Problems Indicators are displaying a low-battery condition Battery pack is warm after charging Battery pack does not chargeBattery pack charge displays seem inaccurate Standby cannot be initiated Battery pack run time is shorter than expectedHibernation cannot be initiated CD or DVD drive is not recognized by the system CD or DVD ProblemsNo alert sounds when a CD or DVD drive is inserted DVD play is erratic DVD movie does not fill the screenStandby or Hibernation affects CD or DVD play DVD region error code is displayedDigital memory alerts are not audible Digital Memory Card or Memory Stick problemsProblems and Solutions Display is blank Display ProblemsCharacters are dim or difficult to read Desktop icons are too large or too smallFireWire Ieee 1394 Problems FireWire device does not workFireWire connector has only 4 pins Game Problems Game frequently stops responding or locks upGame sounds are erratic Hard Drive Problems Primary hard drive cannot be accessedPrimary hard drive is not recognized Secondary hard drive is not recognized Infrared link cannot be established Infrared Communication ProblemsStandby is preventing infrared transmission Internet buttons do not respond Internet ProblemsKeyboard and Pointing Device Problems Assorted keys are typing incorrect charactersLetter keys are typing numbers Pointer moves erratically as you type Keypad does not workHotkeys do not work on an external keyboard Pointer driftsPointing stick does not work TouchPad does not workExternal mouse does not work USB keyboard or pointing device does not work PS/2 scroll mouse does not workNew memory module affects startup Memory ProblemsInsufficient memory message is displayed New memory module does not increase memoryModem Problems No dial tone is audibleModem does not dial correctly Modem sounds are not audible Modem dials correctly but does not connectModem does not connect at highest speed Characters are garbled or transfer rates are slowModem loses connection Message reports excessive line current Fax transmissions do not workConnection occurs, but network seems inactive Network ProblemsNetwork connection is slow Some network resources are not availablePC Card problems PC Card alerts are not audiblePC Card does not work and alerts are not audible PC Card modem is not working Network PC Card stops communicatingTelevision problems Video jack has 7 pinsTelevision is blank Temperature Problems USB Problems USB device does not workUSB device does not work during startup Wireless LAN Wlan Device Problems Connection breaks after 3 minutes Rate indication in the Connection Status fluctuates Throughput and connection range vary Index Index DVD Index-4 See also Internet monitor, external Index-6 Index-7 USB