HP 320399-002 manual Memory Problems, Insufficient memory message is displayed

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Problems and Solutions

Memory Problems

This section discusses problems you may encounter with RAM (Random Access Memory). For information about solving problems you may encounter while using an SD (Secure Digital) Card, MMC (multimedia card), CompactFlash card, Smart Media Card, or other digital memory card, see the “Digital Memory Card or Memory Stick problems” section.

Insufficient memory message is displayed

■Close one or more applications.

■Restart the notebook.

New memory module does not increase memory

■Restart the notebook after the installation is complete.

■Review the memory module installation instructions in your model-specific documentation. The module may be incompatible with your notebook or be incorrectly installed.

New memory module affects startup

If the notebook will not start up after you have installed a new memory module, remove the memory module; it may be incompatible with your notebook. Review the memory module specifications in your model-specific documentation.

2–28	Troubleshooting

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Contents Troubleshooting Page Contents Contents Troubleshooting Index Help Is Available Is the Notebook Receiving Adequate Power? Is the Notebook Turned On?Is the Notebook Overheated? Is the System Unresponsive?Is an External Device Not Working? Is Software Functioning Abnormally? Help Is Available Help from Your Notebook Help from DocumentationHelp from the World Wide Web For help specific to your notebookHelp by Telephone Preparing to Call Customer SupportHelp from a Service Provider Accessing Customer Support Telephone NumbersProblems and Solutions Sound does not record Audio ProblemsSound is not audible Battery and Power Problems Indicators are displaying a low-battery condition Battery pack does not charge Battery pack is warm after chargingBattery pack charge displays seem inaccurate Battery pack run time is shorter than expected Standby cannot be initiatedHibernation cannot be initiated CD or DVD Problems CD or DVD drive is not recognized by the systemNo alert sounds when a CD or DVD drive is inserted DVD movie does not fill the screen DVD play is erraticDVD region error code is displayed Standby or Hibernation affects CD or DVD playDigital Memory Card or Memory Stick problems Digital memory alerts are not audibleProblems and Solutions Display Problems Display is blankDesktop icons are too large or too small Characters are dim or difficult to readFireWire connector has only 4 pins FireWire Ieee 1394 ProblemsFireWire device does not work Game sounds are erratic Game ProblemsGame frequently stops responding or locks up Primary hard drive is not recognized Hard Drive ProblemsPrimary hard drive cannot be accessed Secondary hard drive is not recognized Infrared Communication Problems Infrared link cannot be establishedStandby is preventing infrared transmission Internet Problems Internet buttons do not respondLetter keys are typing numbers Keyboard and Pointing Device ProblemsAssorted keys are typing incorrect characters Keypad does not work Hotkeys do not work on an external keyboardPointer drifts Pointer moves erratically as you typeExternal mouse does not work Pointing stick does not workTouchPad does not work PS/2 scroll mouse does not work USB keyboard or pointing device does not workMemory Problems Insufficient memory message is displayedNew memory module does not increase memory New memory module affects startupModem does not dial correctly Modem ProblemsNo dial tone is audible Modem dials correctly but does not connect Modem sounds are not audibleModem loses connection Modem does not connect at highest speedCharacters are garbled or transfer rates are slow Fax transmissions do not work Message reports excessive line currentNetwork Problems Connection occurs, but network seems inactiveSome network resources are not available Network connection is slowPC Card does not work and alerts are not audible PC Card problemsPC Card alerts are not audible Network PC Card stops communicating PC Card modem is not workingTelevision is blank Television problemsVideo jack has 7 pins Temperature Problems USB device does not work during startup USB ProblemsUSB device does not work Wireless LAN Wlan Device Problems Connection breaks after 3 minutes Rate indication in the Connection Status fluctuates Throughput and connection range vary Index Index DVD Index-4 See also Internet monitor, external Index-6 Index-7 USB