HP 320399-002 manual PC Card problems, PC Card alerts are not audible

Page 51

Problems and Solutions

PC Card problems

PC Card alerts are not audible

■Enable PC Card alerts in the power management section of your operating system software.

■Press the volume button to increase volume.

■Double-click the speaker icon on the taskbar, then clear the Mute All check box.

■Press the mute button on the notebook and verify that the mute light is off. (Sound should be audible when the mute light is off.)

■Verify that no headset, external speakers, or headphones are connected to the notebook. These devices mute the internal speakers. If one of these devices is connected to the notebook, use or disconnect it.

PC Card does not work and alerts are not audible

■Verify that the card is inserted label side up.

■Verify that the PC Card is configured correctly. For configuration information, refer to the PC Card documentation. Additional PC Card configuration information is provided in the model-specific documentation included with some models.

■Verify that the PC Card is functioning correctly by trying the card in another notebook.

■If you are trying to access a storage PC Card:

❏Verify that you are using the correct drive designation.

❏Verify that the PC Card is correctly formatted. For formatting instructions, refer to the PC Card documentation.

Troubleshooting

2–35

Image 51

Contents Troubleshooting Page Contents Contents Troubleshooting Index Help Is Available Is the Notebook Turned On? Is the Notebook Receiving Adequate Power?Is the System Unresponsive? Is the Notebook Overheated?Is an External Device Not Working? Is Software Functioning Abnormally? Help Is Available Help from Documentation Help from Your NotebookFor help specific to your notebook Help from the World Wide WebPreparing to Call Customer Support Help by TelephoneAccessing Customer Support Telephone Numbers Help from a Service ProviderProblems and Solutions Audio Problems Sound is not audibleSound does not record Battery and Power Problems Indicators are displaying a low-battery condition Battery pack is warm after charging Battery pack does not chargeBattery pack charge displays seem inaccurate Standby cannot be initiated Battery pack run time is shorter than expectedHibernation cannot be initiated CD or DVD drive is not recognized by the system CD or DVD ProblemsNo alert sounds when a CD or DVD drive is inserted DVD play is erratic DVD movie does not fill the screenStandby or Hibernation affects CD or DVD play DVD region error code is displayedDigital memory alerts are not audible Digital Memory Card or Memory Stick problemsProblems and Solutions Display is blank Display ProblemsCharacters are dim or difficult to read Desktop icons are too large or too smallFireWire Ieee 1394 Problems FireWire device does not workFireWire connector has only 4 pins Game Problems Game frequently stops responding or locks upGame sounds are erratic Hard Drive Problems Primary hard drive cannot be accessedPrimary hard drive is not recognized Secondary hard drive is not recognized Infrared link cannot be established Infrared Communication ProblemsStandby is preventing infrared transmission Internet buttons do not respond Internet ProblemsKeyboard and Pointing Device Problems Assorted keys are typing incorrect charactersLetter keys are typing numbers Pointer moves erratically as you type Keypad does not workHotkeys do not work on an external keyboard Pointer driftsPointing stick does not work TouchPad does not workExternal mouse does not work USB keyboard or pointing device does not work PS/2 scroll mouse does not workNew memory module affects startup Memory ProblemsInsufficient memory message is displayed New memory module does not increase memoryModem Problems No dial tone is audibleModem does not dial correctly Modem sounds are not audible Modem dials correctly but does not connectModem does not connect at highest speed Characters are garbled or transfer rates are slowModem loses connection Message reports excessive line current Fax transmissions do not workConnection occurs, but network seems inactive Network ProblemsNetwork connection is slow Some network resources are not availablePC Card problems PC Card alerts are not audiblePC Card does not work and alerts are not audible PC Card modem is not working Network PC Card stops communicatingTelevision problems Video jack has 7 pinsTelevision is blank Temperature Problems USB Problems USB device does not workUSB device does not work during startup Wireless LAN Wlan Device Problems Connection breaks after 3 minutes Rate indication in the Connection Status fluctuates Throughput and connection range vary Index Index DVD Index-4 See also Internet monitor, external Index-6 Index-7 USB