HP 320399-002 manual Battery pack charge displays seem inaccurate

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Problems and Solutions

Battery pack charge displays seem inaccurate

If only the time remaining display seems inaccurate, no action may be necessary.

The time remaining display indicates the approximate running time remaining on the battery pack if the battery pack continues to provide power at the current level. For example, the time remaining will decrease if you start playing a DVD or backing up to a CompactFlash card and will increase if you stop playing the DVD or when the backup is complete.

If the time remaining display seems inaccurate even when the level of power use remains constant, refer to “To increase the accuracy of all battery pack charge displays,” next in this section.

To increase the accuracy of all battery pack charge displays:

Fully charge a new battery pack before using it to run the notebook.

Allow an in-use battery pack to discharge to less than 10 percent of a full charge through normal use before charging it.

When you charge any battery pack, charge it fully.

Calibrate the battery pack, especially if it has not been used for 1 month or more. For instructions, refer to your model-specific documentation.

Replace the battery pack. It may be defective or have reached the end of its useful life. Battery life varies with battery pack power usage and maintenance procedures.

For information about prolonging the life of your battery pack, refer to the battery and power sections of your model-specific documentation.

For battery pack warranty information, refer to the warranty documentation included with your notebook or optional battery pack.

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Troubleshooting

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Contents Troubleshooting Page Contents Contents Troubleshooting Index Help Is Available Is the Notebook Receiving Adequate Power? Is the Notebook Turned On?Is the Notebook Overheated? Is the System Unresponsive?Is an External Device Not Working? Is Software Functioning Abnormally? Help Is Available Help from Your Notebook Help from DocumentationHelp from the World Wide Web For help specific to your notebookHelp by Telephone Preparing to Call Customer SupportHelp from a Service Provider Accessing Customer Support Telephone NumbersProblems and Solutions Sound is not audible Audio ProblemsSound does not record Battery and Power Problems Indicators are displaying a low-battery condition Battery pack does not charge Battery pack is warm after chargingBattery pack charge displays seem inaccurate Battery pack run time is shorter than expected Standby cannot be initiatedHibernation cannot be initiated CD or DVD Problems CD or DVD drive is not recognized by the systemNo alert sounds when a CD or DVD drive is inserted DVD movie does not fill the screen DVD play is erraticDVD region error code is displayed Standby or Hibernation affects CD or DVD playDigital Memory Card or Memory Stick problems Digital memory alerts are not audibleProblems and Solutions Display Problems Display is blankDesktop icons are too large or too small Characters are dim or difficult to readFireWire device does not work FireWire Ieee 1394 ProblemsFireWire connector has only 4 pins Game frequently stops responding or locks up Game ProblemsGame sounds are erratic Primary hard drive cannot be accessed Hard Drive ProblemsPrimary hard drive is not recognized Secondary hard drive is not recognized Infrared Communication Problems Infrared link cannot be establishedStandby is preventing infrared transmission Internet Problems Internet buttons do not respondAssorted keys are typing incorrect characters Keyboard and Pointing Device ProblemsLetter keys are typing numbers Pointer drifts Keypad does not workHotkeys do not work on an external keyboard Pointer moves erratically as you typeTouchPad does not work Pointing stick does not workExternal mouse does not work PS/2 scroll mouse does not work USB keyboard or pointing device does not workNew memory module does not increase memory Memory ProblemsInsufficient memory message is displayed New memory module affects startupNo dial tone is audible Modem ProblemsModem does not dial correctly Modem dials correctly but does not connect Modem sounds are not audibleCharacters are garbled or transfer rates are slow Modem does not connect at highest speedModem loses connection Fax transmissions do not work Message reports excessive line currentNetwork Problems Connection occurs, but network seems inactiveSome network resources are not available Network connection is slowPC Card alerts are not audible PC Card problemsPC Card does not work and alerts are not audible Network PC Card stops communicating PC Card modem is not workingVideo jack has 7 pins Television problemsTelevision is blank Temperature Problems USB device does not work USB ProblemsUSB device does not work during startup Wireless LAN Wlan Device Problems Connection breaks after 3 minutes Rate indication in the Connection Status fluctuates Throughput and connection range vary Index Index DVD Index-4 See also Internet monitor, external Index-6 Index-7 USB