HP GS1280 Hardware and Software Support Services Optional, System Codes for, Service Part Numbers

QuickSpecs

HP AlphaServer GS1280 Systems

ES/GS Common Options

Step 13 - Hardware and Software Support Services — Optional

HP Care Pack Services HP Care Pack Services are available for AlphaServer systems running Tru64 UNIX or OpenVMS operating systems. HP Care Pack Services are designed for customers who need support beyond that provided by the hardware product warranty with coverage for both Principal Server systems and SSPs (Subsequent System Packages) - that meet a full range of customer support requirements.

System Codes for	ES47 Tower and Workstation	x = F, yy = GA, aaa = 6JM, bbb = 5LA
Service Part Numbers	ES47 Model 2 and Model 4	x = F, yy = GB, aaa = 6JN, bbb = 5LB
	ES80 Model 2 and Model 4	x = F, yy = HA, aaa = 6JP, bbb = 5LB
	ES80 Model 6 and Model 8	x = F, yy = HB, aaa = 6JQ, bbb = 5LC
	GS1280 Model 8	x = W, yy = BA, aaa = 6JR, bbb = 5LG
	GS1280 Model 16	x = W, yy = BB, aaa = 6JS, bbb = 5LG
	GS1280 Model 32	x = W, yy = BD, aaa = 6JT, bbb = 5LH
	GS1280 Model 64	x = W, yy = BE, aaa = 6JU, bbb = 5LH
Program Features - Principal Server
HP Support Plus	13x5 HW/SW support
	4-hour response on-site hardware support
	2-hour response for software support
	License Subscription for HP O/S software and embedded L/P (i.e., EIS for OpenVMS,
	unlimited users, and server extensions for Tru64 UNIX)
	Consolidated Software Media Update Distribution for OpenVMS or Tru64 UNIX and their
	layered products. (Some layered products are not on the Consolidated Media Update
	Distribution, but can be ordered separately.)
	HP Support Plus, Principal Server, 12 months	HA109A1-aaa	FP-x01yy-12
	HP Support Plus, Principal Server, 36 months	HA109A3-aaa	FP-x01yy-36
HP Support Plus 24	24x7 HW/SW support
	Named HW engineer
	4-hour response on-site hardware support
	2-hour response for software support
	License Subscription for HP O/S software and embedded L/P (i.e., EIS for OpenVMS,
	unlimited users, and server extensions for Tru64 UNIX)
	Consolidated Software Media Update Distribution for OpenVMS or Tru64 UNIX and their
	layered products. (Some layered products are not on the Consolidated Media Update
	Distribution, but can be ordered separately.)
	HP Support Plus 24, Principal Server, 12 months	HA110A1-aaa	FP-x02yy-12
	HP Support Plus 24, Principal Server, 36 months	HA110A3-aaa	FP-x02yy-36

DA - 11921 Worldwide — Version 24 — July 23, 2007 Page 50