HP CM8060 Color with Edgeline Technology manual Clear jams

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Clear jams

If a jam occurs, a message appears on the control panel to describe where the jam is located. The message also contains instructions for finding the jam, including a short video that shows which components to move and which doors to open.

Precautions for clearing jams

WARNING! To avoid injury, do not touch moving parts. Do not reach into the device except to clear jams, to replace ink cartridges, or to add or remove paper.

WARNING! To avoid injuring your fingers, do not attempt to clear a staple jam while the device is processing other jobs. Wait until the control-panel message prompts you to clear the jam.

CAUTION: To protect the printheads from electrostatic discharge, be sure to touch the horizontal metal bar to ground yourself before clearing jams that are near the printheads. The printheads are above the print-drum area.

CAUTION: Be careful not to get ink on your skin or clothes when clearing jams. If ink gets on your skin or clothes, wash with warm soap and water.

Method for clearing jams

1.On the device, lighted amber arrows indicate which door to open to find the jam. Open the door and look for more lighted amber arrows. The lights indicate which component to open next in order to locate the jammed paper.

NOTE: Open only the doors and panels indicated by the lights.

2.To remove the jammed paper, grasp it and carefully pull it out of the device. If the paper tears, be sure to remove all of the torn pieces.

3.After clearing the jam, close all the doors. Before it continues processing the job, the device clears any remaining paper in the paper path. The device reprints the jammed pages and then continues printing the job.

80 Chapter 4 Solve problems

ENWW

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Contents HP CM8060/CM8050 Color MFP with Edgeline Technology Page HP CM8060/CM8050 Color MFP with Edgeline Technology Trademark Credits Table of contents Fax Maintain the device Solve problems Appendix a Regulatory statementsDevice basics Conventions used in this guide Product walkaround Front viewBack view right side Back view left sideSingle output bin Optional finishers Optional HP 4-Bin Job SeparatorOptional HP Multifunction Finisher Turn the device on and off Use the control panel Control-panel layoutHome screen Device status lineSign In or Sign Out Buttons on the touchscreen Control-panel Help systemRecommended paper Supported paper1Supported brands of paper for this device Guidelines for using specialty papers Recommended paper for specific types of documents2Guidelines for specialty papers Paper type Guidelines3Recommended papers for document types Document type Recommended paper Type of finishSupported paper types for each tray 4Supported paper types for each trayPaper type that is listed Description Printer driver or on the control PanelSupported paper sizes for each tray Size Dimensions5Supported paper sizes for each tray Tray SRA4Capacity of each tray and bin Supported paper sizes for each bin6Capacity of each tray and bin 7Supported paper sizes for each binLoad trays Load Tray 1 manual feed trayLoad trays Load Trays 2, 3, Enww Load Tray Load special types of paper 8Load special paperPaper type Tray 1 paper orientation Tray 5 paper orientationEnww Use the device Copy Copy from the document feederCopy from the glass Copy mixed-size originalsEnww 1Options for copy jobs Adjust the copy settingsOption name Description Image Justify Use the job-build feature Fax Configure the fax options for each job2Options for fax jobs Receive faxes Send faxesPromote a fax in the job queue Use Windows PC fax send Cancel faxesSend a fax to a single recipient Send a fax to multiple recipients Send a fax by using the phone book Insert special characters in the fax number3Special characters for fax numbers Special character FunctionEdit the phone book Add names to the phone bookRemove names from the phone book Edit names in the phone bookSend to e-mail Send a scanned file as an e-mail attachmentUse the e-mail address book Use an addressConfigure the e-mail options for each job 4Options for e-mail jobsSend to a network folder Send a scanned file to a network folderSet the folder options 5Options for network folder jobsJob Storage Store jobs at the deviceConfigure the job storage options Store jobs from a computer6Types of stored jobs 7Options for stored jobsUse this feature to shift the image on Delete stored jobs Retrieve stored jobsType of stored job Action after printing Check job status and use the job queue Open the job queueProcess multiple job types Promote and interrupt jobs in the queue Job prioritiesJob interruption Windows printer driver features Print from a Windows computerSelect a tray Select an output bin for print jobsStore jobs Set the color qualityCreate and use printing shortcuts Use watermarks Resize documentsUse printing shortcuts Reduce or enlarge a documentSet a custom paper size Print using different paperInsert blank or preprinted sheets Print on both sides of the paper Chapter page layoutLayout options for printing on both sides Print multiple pages on one sheet of paper in Windows Create bookletsUse the HP Digital Imaging Options dialog box Shift images onOpen the HP Digital Imaging Options dialog box Use the Services tab Configure the driver to recognize the finisherSet the stapling options Set the color optionsPrint from a Macintosh computer Macintosh printer driver featuresSelect an output bin Create a preset Create and use presetsUse presets Print on a custom paper size Print a coverPrint multiple pages on one sheet of paper Next to Scaling, select Proportional, or Fit ToUse the Services menu Maintain the device Replace ink cartridges Replace ink cartridges Replace staple cartridges Replace staple cartridges Enww Clean the outside of the device Clean the deviceClean the touchscreen Clean the glass scanner strip Clean the flatbed glassClean the white-vinyl backing Solve problems System administrator Problem-solving checklists Problems with all jobsProblems with copy and scan jobs Problems with print jobsEnww Control-panel messages Precautions for clearing jams Method for clearing jams Clear jamsPrevent jams Enww Regulatory statements FCC regulations Declaration of conformity Declaration of ConformityHewlett-Packard limited warranty statement Hewlett-Packard limited warranty statement Enww Index FIH JamsEnww Enww Enww Enww Page C5956-90347