HP C7288, C7250, C7280 manual Troubleshooting and support, Technical information

Page 4

Contents

 

Avoid paper jams

36

 

View and select photos

36

 

Scan an image

38

 

Scan an original to a computer

38

 

Scan an original to a memory card or storage device

38

 

Make a copy

39

 

Send a basic fax

39

 

Check the estimated ink levels

40

 

Replace the ink cartridges

41

 

Clean the HP All-in-One

43

 

Clean the glass

43

 

Clean the lid backing

44

5

Troubleshooting and support

 

 

Uninstall and reinstall the software

46

 

Hardware setup troubleshooting

46

 

Network troubleshooting

49

 

Wired network setup troubleshooting

49

 

Wireless setup troubleshooting

51

 

Network software installation troubleshooting

53

 

Fax setup troubleshooting

54

 

The fax test failed

54

 

Clear paper jams

66

 

Information on ink cartridges and the print head

67

 

Support process

68

6

Technical information

 

 

System requirements

69

 

Product specifications

69

 

Energy Star® notice

69

 

Ink cartridge yield

70

 

Regulatory notices

70

 

Warranty

71

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Contents HP Photosmart C7200 All-in-One series Hewlett-Packard Company notices Contents Troubleshooting and support Technical informationHP All-in-One overview HP All-in-One at a glanceControl panel features One overviewLabel Name and Description Find more information Setup GuideOnscreen Help Network setup Wired network setupConnect the HP All-in-One to the network What you need for a wired networkTo connect the HP All-in-One to the network Integrated wireless Wlan 802.11 network setup What you need for an integrated wireless Wlan 802.11 network Connect to an integrated wireless Wlan 802.11 networkTo connect the HP All-in-One with the Wireless Setup Wizard If you do not see your network name in the listWireless ad hoc network setup To connect the HP All-in-One with SecureEasySetupWhat you need for an ad hoc network Create a network profile for a Windows XP computerConnect to a wireless ad hoc network Communication mode Ad Hoc Encryption enabledTo connect to a wireless ad hoc network Create a network profile for other operating systemsPress to highlight Wireless Setup Wizard, and then press OK To install the Windows HP All-in-One software Install the software for a network connectionConnect to additional computers on a network Change basic network settings from the control panel Manage your network settingsTo change a USB connection to a wired Ethernet connection Use the Wireless Setup Wizard View and print network settingsRestore network defaults Turn the wireless radio on and offPrint the wireless network test Change IP settingsSet link speed Automatic Full HalfIP Address Subnet Mask Default Gateway Fax setup Set up the HP All-in-One for faxingCase a Separate fax line no voice calls received Case B Set up the HP All-in-One with DSL To set up the HP All-in-One with a separate fax lineTo set up the HP All-in-One with DSL Case D Fax with a distinctive ring service on the same line To set up the HP All-in-One with a distinctive ring service Case E Shared voice/fax lineTo set up the HP All-in-One with a shared voice/fax line Case F Shared voice/fax line with voice mailSet the answer mode Change settings on the HP All-in-One to receive faxesTo set up the HP All-in-One with voice mail Set the number of rings before answering To set the answer modeChange the answer ring pattern for distinctive ringing Test your fax setup To test your fax setup from the control panelTo set a default fax header from the control panel Set the fax headerSet the fax header Load an original in the automatic document feeder Load originals and load paperTo load an original in the document feeder tray Load an original on the glass Load full-size paperTo load an original on the scanner glass To load full-size paperChapter Load 10 x 15 cm 4 x 6 inch photo paper To load 10 x 15 cm 4 x 6 inch photo paper in the photo trayAvoid paper jams View and select photosTo view, select, and print photos Scan an original to a computer Scan an imageScan an original to a memory card or storage device Make a copy Send a basic faxTo save a scan to a memory card or storage device To make a copy from the control panelCheck the estimated ink levels To send a basic fax from the control panelPress Fax Menu To check the ink levels from the control panelReplace the ink cartridges To replace the ink cartridgesUse HP All -in One features Clean the glass Clean the HP All-in-OneTo clean the glass Clean the lid backing To clean the lid backing Hardware setup troubleshooting Uninstall and reinstall the softwareHP All-in-One will not turn on Solution Wrong measurements are showing in menus on the display Display shows the wrong languageTo set your language and country/region Wired network setup troubleshooting Network troubleshootingHP All-in-One does not print Printer not Found screen appears during installation Computer is unable to discover the HP All-in-OneWireless setup troubleshooting To make sure your network connection is activeCannot connect to network during setup Connect to an integrated wireless Wlan 802.11 network onInvalid WEP key during wireless setup Invalid passphrase during wireless setupNetwork software installation troubleshooting Received a System Requirements Error No TCP/IPFax setup troubleshooting Fax test failedFax Hardware Test failed Solution What to doFax Connected to Active Telephone Wall Jack test failed Phone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed HP All-in-One is having problems sending and receiving faxes Fax Line Condition test failedTroubleshooting and support Try setting the Fax Speed to Medium 14400 or Slow If you hear noiseHP All-in-One is having problems sending a manual fax HP All-in-One cannot send faxes, but can receive faxesHP All-in-One cannot receive faxes, but can send faxes Troubleshooting and support Fax tones are recorded on my answering machine Clear paper jams To clear a paper jam from the Two-sided printing accessoryTo clear a paper jam in the automatic document feeder Information on ink cartridges and the print head If you have a problem, follow these steps Support processSystem requirements Product specificationsEnergy Star notice Ink cartridge yield Regulatory notices Regulatory model identification numberWarranty Technical information
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C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.
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