HP C7250, C7288, C7280 manual Try setting the Fax Speed to Medium 14400 or Slow, If you hear noise

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Solution

Make sure the HP All-in-One is connected to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/region, if possible.

NOTE: Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar.

For more information on how to set up the HP All-in-One with a PBX phone system or ISDN line, see “Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line” on page 24.

Try setting the Fax Speed to Medium (14400) or Slow (9600).

Cause: The Fax Speed setting is set too fast.

Solution: You might need to send and receive faxes at a slower rate. Try setting the Fax Speed to Medium (14400) or Slow (9600) if you use one of the following:

An Internet phone service

A PBX system

Fax over Internet Protocol (FoIP)

An ISDN service

Cause: The HP All-in-One might be connected to a telephone wall jack that is set up for digital phones.

Solution: Make sure you connect the HP All-in-One to an analog phone line or you will not be able to send or receive faxes. To check if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do not hear a normal sounding dial tone, it might be a phone line set up for digital phones. Connect the HP All-in-One to an analog phone line and try sending or receiving a fax.

Cause: The HP All-in-One shares the same phone line with a DSL service and the DSL modem might not be properly grounded.

Solution: If the DSL modem is not properly grounded, it can create noise on the phone line. Phone lines with poor sound quality (noise) can cause faxing problems. You can check the sound quality of the phone line by plugging a phone into the telephone wall jack and listening for static or other noise.

If you hear noise

1.Turn off your DSL modem and completely remove power for at least 15 minutes.

2.Turn the DSL modem back on.

3.Listen to the dial tone again. If the dial tone sounds clear (no noise or static), try sending or receiving a fax.

NOTE: You might notice static on the phone line again in the future. If the HP All-in-One stops sending and receiving faxes, repeat this process.

If the phone line is still noisy, contact your phone company. For information on turning your DSL modem off, contact your DSL provider for support.

Cause: You are faxing over the Internet using an IP phone, and there was a problem with the transmission.

Solution: Try resending your fax at a later time. Also, make sure your Internet service provider supports faxing over the Internet.

Troubleshooting and support

Fax setup troubleshooting

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Contents HP Photosmart C7200 All-in-One series Hewlett-Packard Company notices Contents Technical information Troubleshooting and supportHP All-in-One at a glance HP All-in-One overviewOne overview Control panel featuresLabel Name and Description Setup Guide Find more informationOnscreen Help Wired network setup Network setupWhat you need for a wired network Connect the HP All-in-One to the networkTo connect the HP All-in-One to the network Integrated wireless Wlan 802.11 network setup Connect to an integrated wireless Wlan 802.11 network What you need for an integrated wireless Wlan 802.11 networkIf you do not see your network name in the list To connect the HP All-in-One with the Wireless Setup WizardTo connect the HP All-in-One with SecureEasySetup Wireless ad hoc network setupCreate a network profile for a Windows XP computer What you need for an ad hoc networkCreate a network profile for other operating systems Connect to a wireless ad hoc networkCommunication mode Ad Hoc Encryption enabled To connect to a wireless ad hoc networkPress to highlight Wireless Setup Wizard, and then press OK Install the software for a network connection To install the Windows HP All-in-One softwareConnect to additional computers on a network Manage your network settings Change basic network settings from the control panelTo change a USB connection to a wired Ethernet connection Turn the wireless radio on and off Use the Wireless Setup WizardView and print network settings Restore network defaultsAutomatic Full Half Print the wireless network testChange IP settings Set link speedIP Address Subnet Mask Default Gateway Set up the HP All-in-One for faxing Fax setupCase a Separate fax line no voice calls received To set up the HP All-in-One with a separate fax line Case B Set up the HP All-in-One with DSLTo set up the HP All-in-One with DSL Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the HP All-in-One with a distinctive ring serviceCase F Shared voice/fax line with voice mail To set up the HP All-in-One with a shared voice/fax lineChange settings on the HP All-in-One to receive faxes Set the answer modeTo set up the HP All-in-One with voice mail To set the answer mode Set the number of rings before answeringChange the answer ring pattern for distinctive ringing Set the fax header Test your fax setupTo test your fax setup from the control panel To set a default fax header from the control panelSet the fax header Load originals and load paper Load an original in the automatic document feederTo load an original in the document feeder tray To load full-size paper Load an original on the glassLoad full-size paper To load an original on the scanner glassChapter To load 10 x 15 cm 4 x 6 inch photo paper in the photo tray Load 10 x 15 cm 4 x 6 inch photo paperView and select photos Avoid paper jamsTo view, select, and print photos Scan an image Scan an original to a computerScan an original to a memory card or storage device To make a copy from the control panel Make a copySend a basic fax To save a scan to a memory card or storage deviceTo check the ink levels from the control panel Check the estimated ink levelsTo send a basic fax from the control panel Press Fax MenuTo replace the ink cartridges Replace the ink cartridgesUse HP All -in One features Clean the HP All-in-One Clean the glassTo clean the glass Clean the lid backing To clean the lid backing Uninstall and reinstall the software Hardware setup troubleshootingHP All-in-One will not turn on Solution Display shows the wrong language Wrong measurements are showing in menus on the displayTo set your language and country/region Network troubleshooting Wired network setup troubleshootingHP All-in-One does not print Computer is unable to discover the HP All-in-One Printer not Found screen appears during installationTo make sure your network connection is active Wireless setup troubleshootingConnect to an integrated wireless Wlan 802.11 network on Cannot connect to network during setupReceived a System Requirements Error No TCP/IP Invalid WEP key during wireless setupInvalid passphrase during wireless setup Network software installation troubleshootingFax test failed Fax setup troubleshootingSolution What to do Fax Hardware Test failedFax Connected to Active Telephone Wall Jack test failed Phone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed HP All-in-One is having problems sending and receiving faxesTroubleshooting and support If you hear noise Try setting the Fax Speed to Medium 14400 or SlowHP All-in-One cannot send faxes, but can receive faxes HP All-in-One is having problems sending a manual faxHP All-in-One cannot receive faxes, but can send faxes Troubleshooting and support Fax tones are recorded on my answering machine To clear a paper jam from the Two-sided printing accessory Clear paper jamsTo clear a paper jam in the automatic document feeder Information on ink cartridges and the print head Support process If you have a problem, follow these stepsProduct specifications System requirementsEnergy Star notice Regulatory model identification number Ink cartridge yield Regulatory noticesWarranty Technical information
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C7288, C7250, C7280 specifications

The HP C7280, C7250, and C7288 are part of HP's acclaimed All-in-One (AIO) printer series that blend functionality, speed, and quality in one compact device. Designed for home and small office use, these models stand out for their versatility and advanced features, making them an essential tool in any workspace.

One of the main features of the HP C7280, C7250, and C7288 is their multifunction capability. Each model combines printing, scanning, copying, and faxing, allowing users to perform various tasks without the need for multiple devices. This effective integration saves space and enhances productivity. The printers are equipped with a user-friendly control panel, simplifying navigation through different functions.

The print quality of these models is impressive, boasting a resolution that ensures sharp text and vibrant colors. The HP Vivera ink technology used in these printers plays a crucial role in delivering high-quality prints. This ink formulation provides a broader color gamut and enhanced longevity of prints, making them suitable for both professional documents and high-quality photos.

The HP C7280, C7250, and C7288 also feature built-in wireless connectivity options. Users can print from various devices, including smartphones, tablets, and laptops, making it possible to print from anywhere within range. This wireless technology offers flexibility and convenience, eliminating the clutter of cables in the workspace. Additionally, these models support HP’s ePrint feature, which allows printing via email, enabling users to send print jobs directly to the printer from any location.

Scanning and copying are facilitated by advanced optical scanning technology, which provides clear and precise results. Users can scan documents directly to a USB drive or email, streamlining sharing and archival processes. The automatic document feeder (ADF) featured in these models enhances efficiency, particularly for multi-page documents.

Durability is another characteristic of the HP C7280, C7250, and C7288. Designed for regular use, they come with a robust build quality and are engineered to handle large volumes of printing without frequent maintenance. The energy-efficient design of these printers also contributes to a lower environmental impact, aligning with modern sustainability practices.

In summary, the HP C7280, C7250, and C7288 series All-in-One printers excel in delivering multifunctionality, impressive print quality, and innovative technology. Their wireless capabilities, combined with user-friendly features and robust performance, make them a valuable addition to any home office or small business environment.