HP C7288, C7250, C7280 manual Solution

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Solution

•Make sure the power cord is firmly connected to both the HP All-in-One and the power adapter. Plug the power cord into a grounded power outlet, surge protector, or power strip.

1Power connection

2Power cord and adapter

3Grounded power outlet

•If you are using a power strip, make sure the power strip is on. Or, try plugging the HP All- in-One directly into a grounded power outlet.

•Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power. If not, then there might be a problem with the power outlet.

•If you plugged the HP All-in-One into a switched outlet, make sure the switch is on. If it is switched to on but still does not work, then there might be a problem with the power outlet.

Troubleshooting and support

Cause: You pressed the On button too quickly.

Solution: The HP All-in-One might not respond if you press the On button too quickly. Press the On button once. It might take a few minutes for the HP All-in-One to turn on. If you press the On button again during this time, you might turn the device off.

CAUTION: If the HP All-in-One still does not turn on, it might have a mechanical failure.

Unplug the HP All-in-One from the power outlet and contact HP. Go to: www.hp.com/ support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

I connected the USB cable, but I am having problems using the HP All-in-One with my computer

Cause: The USB cable was connected before the software was installed. Connecting the USB cable before prompted can cause errors.

Solution: You must first install the software that came with the HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions.

Once you have installed the software, connecting your computer to the HP All-in-One with a USB cable is straightforward. Simply plug one end of the USB cable into the back of your

Hardware setup troubleshooting

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Contents

HP Photosmart C7200 All-in-One series Hewlett-Packard Company notices Contents Technical information Troubleshooting and supportHP All-in-One at a glance HP All-in-One overviewOne overview Control panel featuresLabel Name and Description Find more information Setup GuideOnscreen Help Wired network setup Network setupConnect the HP All-in-One to the network What you need for a wired networkTo connect the HP All-in-One to the network Integrated wireless Wlan 802.11 network setup Connect to an integrated wireless Wlan 802.11 network What you need for an integrated wireless Wlan 802.11 networkIf you do not see your network name in the list To connect the HP All-in-One with the Wireless Setup WizardTo connect the HP All-in-One with SecureEasySetup Wireless ad hoc network setupCreate a network profile for a Windows XP computer What you need for an ad hoc networkCommunication mode Ad Hoc Encryption enabled Connect to a wireless ad hoc networkTo connect to a wireless ad hoc network Create a network profile for other operating systemsPress to highlight Wireless Setup Wizard, and then press OK To install the Windows HP All-in-One software Install the software for a network connectionConnect to additional computers on a network Change basic network settings from the control panel Manage your network settingsTo change a USB connection to a wired Ethernet connection View and print network settings Use the Wireless Setup WizardRestore network defaults Turn the wireless radio on and offChange IP settings Print the wireless network testSet link speed Automatic Full HalfIP Address Subnet Mask Default Gateway Set up the HP All-in-One for faxing Fax setupCase a Separate fax line no voice calls received To set up the HP All-in-One with a separate fax line Case B Set up the HP All-in-One with DSLTo set up the HP All-in-One with DSL Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line To set up the HP All-in-One with a distinctive ring serviceCase F Shared voice/fax line with voice mail To set up the HP All-in-One with a shared voice/fax lineSet the answer mode Change settings on the HP All-in-One to receive faxesTo set up the HP All-in-One with voice mail Set the number of rings before answering To set the answer modeChange the answer ring pattern for distinctive ringing To test your fax setup from the control panel Test your fax setupTo set a default fax header from the control panel Set the fax headerSet the fax header Load an original in the automatic document feeder Load originals and load paperTo load an original in the document feeder tray Load full-size paper Load an original on the glassTo load an original on the scanner glass To load full-size paperChapter To load 10 x 15 cm 4 x 6 inch photo paper in the photo tray Load 10 x 15 cm 4 x 6 inch photo paperView and select photos Avoid paper jamsTo view, select, and print photos Scan an original to a computer Scan an imageScan an original to a memory card or storage device Send a basic fax Make a copyTo save a scan to a memory card or storage device To make a copy from the control panelTo send a basic fax from the control panel Check the estimated ink levelsPress Fax Menu To check the ink levels from the control panelTo replace the ink cartridges Replace the ink cartridgesUse HP All -in One features Clean the glass Clean the HP All-in-One To clean the glass Clean the lid backing To clean the lid backing Hardware setup troubleshooting Uninstall and reinstall the softwareHP All-in-One will not turn on Solution Wrong measurements are showing in menus on the display Display shows the wrong languageTo set your language and country/region Wired network setup troubleshooting Network troubleshootingHP All-in-One does not print Computer is unable to discover the HP All-in-One Printer not Found screen appears during installationTo make sure your network connection is active Wireless setup troubleshootingConnect to an integrated wireless Wlan 802.11 network on Cannot connect to network during setupInvalid passphrase during wireless setup Invalid WEP key during wireless setupNetwork software installation troubleshooting Received a System Requirements Error No TCP/IPFax test failed Fax setup troubleshootingFax Hardware Test failed Solution What to doFax Connected to Active Telephone Wall Jack test failed Phone Cord Connected to Correct Port on Fax test failed Using Correct Type of Phone Cord with Fax test failed Dial Tone Detection test failed Fax Line Condition test failed HP All-in-One is having problems sending and receiving faxesTroubleshooting and support If you hear noise Try setting the Fax Speed to Medium 14400 or SlowHP All-in-One cannot send faxes, but can receive faxes HP All-in-One is having problems sending a manual faxHP All-in-One cannot receive faxes, but can send faxes Troubleshooting and support Fax tones are recorded on my answering machine Clear paper jams To clear a paper jam from the Two-sided printing accessoryTo clear a paper jam in the automatic document feeder Information on ink cartridges and the print head Support process If you have a problem, follow these stepsSystem requirements Product specificationsEnergy Star notice Regulatory model identification number Ink cartridge yield Regulatory noticesWarranty Technical information

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