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Chapter 5
•Do not clean the print head unnecessarily. This wastes ink and shortens the life of the cartridges.
•Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems.
Support process
If you have a problem, follow these steps:
1.Check the documentation that came with the HP
2.Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers. It is the fastest source for
Troubleshooting and support
•Fast access to qualified online support specialists
•Software and driver updates for the HP
•Valuable HP
•Proactive device updates, support alerts, and HP newsgrams that are available when you register the HP
3.Call HP support. Support options and availability vary by device, country/region, and language.
68 Troubleshooting and support