HP C7100 manual Non-HP ink, Original HP ink depleted, Print head assembly is stalled

Page 104

remove and replace the expired ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by following the instructions on the HP All- in-One or the ink cartridge expiration message on your computer screen. HP recommends replacing the expired ink cartridges. HP cannot guarantee the quality or reliability of expired ink cartridges. Device service or repairs required as a result of using expired ink will not be covered under warranty.

For more information, see:

●Replace the ink cartridges

●Ink cartridge warranty information

Non-HP ink

Cause The HP All-in-One detected non-HP ink. Solution Replace the indicated ink cartridge(s).

HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non- HP ink will not be covered under warranty.

If you believe you purchased genuine HP ink cartridge(s), go to:

www.hp.com/go/anticounterfeit

For more information, see:

Replace the ink cartridges

Original HP ink depleted

Cause The original HP ink in the indicated ink cartridge(s) has been depleted.

Solution Replace the indicated ink cartridge(s) or press OK on the control panel to continue. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non- HP ink will not be covered under warranty.

For more information, see:

Replace the ink cartridges

Print head assembly is stalled

Cause The print head assembly is blocked.

Troubleshooting and support

Basics Guide

101

Image 104

Contents HP Photosmart C7100 All-in-One series Basics Guide Hewlett-Packard Company notices Contents Index Print photos Print from your computerCopy ScanHP All-in-One at a glance Label DescriptionControl panel features Label Name and Description Use the HP Photosmart software HP Photosmart Mac Help appears Access the onscreen HelpFind more information See this section Wired network setupIf you want to What you need for a wired network Connect the HP All-in-One to the networkInstall the software for a network connection To connect the HP All-in-One to the networkTo install the Windows HP All-in-One software To install the Mac HP All-in-One softwareIntegrated wireless Wlan 802.11 network setup What you need for an integrated wireless Wlan 802.11 network Connect to an integrated wireless Wlan 802.11 networkTo connect the HP All-in-One with the Wireless Setup Wizard If you do not see your network name in the listWireless ad hoc network setup What you need for an ad hoc networkTo disable LAN connections with Windows XP Prepare a Windows XP computerTo prepare your computer On the Windows Control Panel, click Security CenterPrepare a Mac Create a network profile for other operating systems To create a new network profileSelect Create Network… Click Show OptionsTo connect to a wireless ad hoc network Connect to a wireless ad hoc networkCommunication mode Ad Hoc Encryption enabled Connect to additional computers on a network To run the Wireless Setup Wizard Manage your network settingsChange basic network settings from the control panel Restore network defaults To restore network defaultsTurn the wireless radio on and off To turn the wireless radio on and offAutomatic Full Half IP Address Subnet Mask Default Gateway Access the Embedded Web ServerTo access the Embedded Web Server Use the Embedded Web ServerNetwork configuration page definitions Use the Embedded Web Server setup wizardTo access the Embedded Web Server setup wizard General network settingsWired 802.3 network settings ParameterDefault Gateway Wireless 802.11 network settings When you use the web or send an e-mail message, you use a Ssid Parameter Bluetooth settings Set up the HP All-in-One for faxing Countries/regions with a parallel-type phone systemChoose the correct fax setup for your home or office USASelect your fax setup case Recommended fax setup for serial-type phone systems Other equipment/ services sharing your fax lineRecommended fax setup for parallel-type phone systems Service Not applicableUp modem, and answering MachineCase B Set up the HP All-in-One with DSL To set up the HP All-in-One with a separate fax lineCase a Separate fax line no voice calls received Back view of the HP All-in-OneTo set up the HP All-in-One with DSL Fax setup Case D Fax with a distinctive ring service on the same line To set up the HP All-in-One with a distinctive ring serviceTo set up the HP All-in-One with a shared voice/fax line Case E Shared voice/fax lineCase F Shared voice/fax line with voice mail To set up the HP All-in-One with voice mail To set up the HP All-in-One with a computer dial-up modemCase H Shared voice/fax line with computer dial-up modem Example of a parallel splitter FaxCase I Shared voice/fax line with answering machine Answering machineFax setup Example of a parallel splitter Fax setup Example of a parallel splitter Change settings on the HP All-in-One to receive faxes Set the answer modeChange the answer ring pattern for distinctive ringing To set the answer modeSet the number of rings before answering Set the fax header Test your fax setupTo test your fax setup from the control panel To set a default fax header from the control panel Load originals and load paper Load originalsLoad 10 x 15 cm 4 x 6 inch photo paper To load an original on the glassLoad an original in the Slide and Negative Film holder To load 10 x 15 cm 4 x 6 inch photo paper in the photo trayTo load 35 mm negatives To load 35 mm slidesLower the lid of the HP All-in-One before starting the scan Avoid paper jams Make a copyScan an image To make a copy from the control panelScan an original to a computer Make reprints of your photosPress Scan Menu Press OK to select Select ComputerDefaults option Scan an original to a memory card or storage devicePrint Options Print PreviewScan slides or negative film To save a scan to a memory card or storage deviceTo scan a slide or negative To change the original typePrint 10 x 15 cm 4 x 6 inch photos To print one or more 10 x 15 cm 4 x 6 inch photosTo print more than one copy of the selected photo To edit the selected photo before printingTo select additional photos for printing Press OK to select Select to PrintPrint from a software application Print Preview Print NowTo print from a software application Windows To print from a software application MacSend a basic fax Press Fax MenuPress Start Fax Black Press Start Fax Black againTo replace the ink cartridges Replace the ink cartridgesIf you do not have another page to fax Use the HP All-in-One features Align the printer Clean the HP All-in-One Clean the glassClean the lid backing To clean the glassClean the exterior To clean the lid backingTo uninstall from a Windows computer and then reinstall Uninstall and reinstall the softwareTroubleshooting common setup issues HP All-in-One will not turn on Hardware setup troubleshootingTo uninstall from a Mac and then reinstall Display shows the wrong language To set your language and country/regionHP All-in-One does not print Fax setup troubleshootingFax test failed What to do Fax Hardware Test failedFax Connected to Active Telephone Wall Jack test failed Using Correct Type of Phone Cord with Fax test failed Phone Cord Connected to Correct Port on Fax test failedDial Tone Detection test failed HP All-in-One is having problems sending and receiving faxes Fax Line Condition test failedTroubleshooting and support Troubleshooting and support Try setting the Fax Speed to Medium 14400 or Slow If you hear noise, do the following HP All-in-One cannot send faxes, but can receive faxesHP All-in-One is having problems sending a manual fax HP All-in-One cannot receive faxes, but can send faxes Troubleshooting and support Troubleshooting and support Fax tones are recorded on my answering machine Telephone wall jack Network setup troubleshooting Wired network setup troubleshootingReceived a System Requirements Error No TCP/IP Printer not Found screen appears during installationTo establish an active network connection To make sure your network connection is activeYou do not see the Ssid Wireless setup troubleshootingTo print the network configuration Weak signal Error message Cannot connect to networkError message Invalid WEP Key Cause An invalid WEP key was enteredError message More than 1 SecureEZ Setup access point found Network software installation troubleshootingError message Invalid passphrase Clear paper jams To clear a paper jam from the rear doorCalibration error Information on ink cartridgesInk cartridge messages Cannot printInk cartridge problem Ink cartridges are emptyInk cartridges are expired Ink expiration nearOriginal HP ink depleted Print head assembly is stalledNon-HP ink To clear the print head assembly Print head failurePrinter alignment failed Replace ink cartridges soonWrong ink cartridges installed Additional warranty options Support processHP support by phone Phone support period Placing a callPaper specifications Print specificationsSystem requirements Paper tray capacitiesCopy specifications Scan specificationsFax specifications Physical specificationsEnvironmental specifications Ink cartridge warranty informationRegulatory notices Regulatory model identification numberWarranty Index Negatives Basics Guide 111 112