HP C5140 To install the Windows HP All-in-One software, To install the Mac HP All-in-One software

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To install the Windows HP All-in-One software

1.Quit all applications running on your computer, and any firewall or virus detection software.

2.Insert the Windows CD that came with the HP All-in-One into the CD-ROM drive on your computer and follow the onscreen instructions.

3.If a dialog box pertaining to firewalls appears, respond as follows:

–The Issues Stopping Installation screen means that a firewall or anti-spyware program might be running that could interfere with the HP Software Installation. For best results, temporarily disable the firewall or anti-spyware programs during installation. See your firewall documentation for instructions. After the installation is complete you can re-enable the firewall or anti-spyware programs.

Note If the Issues Stopping Installation screen appears after the firewall or anti-spyware program is disabled, continue with the installation.

–The Notice about Firewalls means that the Microsoft Internet Connection Firewall or Windows Firewall is enabled. Click Next to allow the Setup program to open the necessary ports and continue with the installation. If a Windows Security Alert appears for a program published by Hewlett-Packard, please unblock this program.

4.On the Connection Type screen, select Through the network, and then click Next.

The Searching screen appears as the Setup program searches for the HP All-in- One on the network.

5.On the Printer Found screen, verify that the printer description is correct.

If more than one printer is found on the network, the Printers Found screen appears. Select the HP All-in-One you want to connect.

To see the device settings on the HP All-in-One, print the network configuration page.

6.If the device description is correct, select Yes, install this printer.

7.At the prompt, restart your computer to finish the installation process.

When you have finished installing the software, the HP All-in-One is ready for use.

8.If you disabled a firewall or virus detection software on your computer, make sure to enable it again.

9.To test your network connection, go to your computer and print a self-test report to the HP All-in-One.

To install the Mac HP All-in-One software

1.Quit all applications running on your Mac.

2.Insert the Mac CD that came with the HP All-in-One into the CD-ROM drive on your Mac.

3.Double-click the HP All-in-One installer icon.

4.In the Authenticate dialog, enter the Administrator password used to access your Mac or network.

The installer software looks for HP All-in-One devices.

5.From the HP Installer dialog, select your language and the HP All-in-One you want to connect.

HP All-in-One overview

Basics Guide

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Contents HP Photosmart C5100 All-in-One series Basics Guide Hewlett-Packard Company notices Contents HP All-in-One at a glance Print photosPrint from your computer CopyLabel Description Control panel features Label Name and DescriptionUse the HP Photosmart software Access the onscreen Help Find more informationFinish setting up networking What you need for a wired networkInstall the software for a network connection Connect the HP All-in-One to the networkTo connect the HP All-in-One to the network To install the Windows HP All-in-One software To install the Mac HP All-in-One softwareLoad originals and load paper To load an original on the glassTo load full-size paper HP All-in-One overview Avoid paper jams Make a copyTo load 10 x 15 cm 4 x 6 inch photo paper in the photo tray Scan an image To make a copy from the control panelTo save a scan to a memory card To scan a photo and reprint itPrint Options To scan to a computerPrint 10 x 15 cm 4 x 6 inch photos To print one or more 10 x 15 cm 4 x 6 inch photosPrint from a software application To print from a software application Windows To print from a software application MacReplace the ink cartridges To replace the ink cartridgesHP All-in-One overview Clean the HP All-in-One To clean the glassTo clean the lid backing Clean the exterior Uninstall and reinstall the software Troubleshooting common setup issuesTo uninstall from a Windows computer and then reinstall Hardware setup troubleshooting To uninstall from a Mac and then reinstallHP All-in-One will not turn on Display shows the wrong language To set your language and country/regionNetwork troubleshooting Wrong measurements are showing in menus on the displayReceived a System Requirements Error No TCP/IP Printer not Found screen appears during installationComputer is unable to discover the HP All-in-One To check your LAN card WindowsTo make sure your network connection is active Clear paper jams Ink cartridge messagesTo clear a paper jam from the rear door Calibration error Ink cartridge problemCannot print Ink cartridges are empty Ink cartridges are expiredInk expiration near Non-HP inkPrint head assembly is stalled To clear the print head assemblyOriginal HP ink depleted Print head failureWrong ink cartridges installed Replace ink cartridges soonIf you have a problem, follow these steps Support processHP support by phone Phone support period Placing a callAdditional warranty options After the phone support periodPaper specifications Print specificationsSystem requirements Paper tray capacitiesCopy specifications Scan specificationsPhysical specifications Power specificationsInk cartridge warranty information Regulatory noticesRegulatory model identification number Warranty Index HP Photosmart C5100 All-in-One series 61 56 45
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