HP C5150, C5140, C5180 manual Calibration error, Cannot print, Ink cartridge problem

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●Ink expiration near

●Non-HP ink

●Original HP ink depleted

●Print head assembly is stalled

●Print head failure

●Printer alignment failed

●Replace ink cartridges soon

●Wrong ink cartridge(s) installed

●Ink cartridge is missing, incorrectly installed, or not intended for your device

Calibration error

Cause An incorrect type of paper is loaded in the input tray.

Solution If you have color or photo paper loaded in the input tray when the printer aligns, the calibration might fail. Load unused plain white letter or A4 paper into the input tray, and then press OK on the control panel.

Cannot print

Cause The indicated ink cartridge(s) are out of ink.

Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing. The HP All-in-One cannot continue printing until the indicated ink cartridge(s) are replaced. All printing will stop.

For more information, see: Replace the ink cartridges

The following ink cartridges cannot be used after device initialization and must be replaced

Cause The wrong ink cartridge(s) are installed.

Solution The indicated ink cartridge(s) cannot be used after the device has undergone first- time setup. Replace the ink cartridge(s) with the appropriate ink cartridges for the HP All-in- One. To find out the reorder number for all the ink cartridges that the HP All-in-One supports, see the printed documentation that came with the HP All-in-One.

For more information, see: Replace the ink cartridges

Cause The ink cartridge(s) are not intended for use in this device. Solution Contact HP Support. Go to:

www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Ink cartridge problem

Cause The indicated ink cartridge(s) are missing or are damaged.

Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might need to be cleaned.

If there are no ink cartridges missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge. Contact HP customer support. Go to:

www.hp.com/support

Troubleshooting and support

Basics Guide

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Contents HP Photosmart C5100 All-in-One series Basics Guide Hewlett-Packard Company notices Contents HP All-in-One at a glance Print photosPrint from your computer CopyLabel Description Control panel features Label Name and DescriptionUse the HP Photosmart software Access the onscreen Help Find more informationFinish setting up networking What you need for a wired networkTo connect the HP All-in-One to the network Install the software for a network connectionConnect the HP All-in-One to the network To install the Windows HP All-in-One software To install the Mac HP All-in-One softwareTo load full-size paper Load originals and load paperTo load an original on the glass HP All-in-One overview To load 10 x 15 cm 4 x 6 inch photo paper in the photo tray Avoid paper jamsMake a copy Scan an image To make a copy from the control panelTo save a scan to a memory card To scan a photo and reprint itPrint Options To scan to a computerPrint 10 x 15 cm 4 x 6 inch photos To print one or more 10 x 15 cm 4 x 6 inch photosPrint from a software application To print from a software application Windows To print from a software application MacReplace the ink cartridges To replace the ink cartridgesHP All-in-One overview To clean the lid backing Clean the HP All-in-OneTo clean the glass Clean the exterior To uninstall from a Windows computer and then reinstall Uninstall and reinstall the softwareTroubleshooting common setup issues HP All-in-One will not turn on Hardware setup troubleshootingTo uninstall from a Mac and then reinstall Display shows the wrong language To set your language and country/regionNetwork troubleshooting Wrong measurements are showing in menus on the display Received a System Requirements Error No TCP/IP Printer not Found screen appears during installation Computer is unable to discover the HP All-in-One To check your LAN card WindowsTo make sure your network connection is active To clear a paper jam from the rear door Clear paper jamsInk cartridge messages Cannot print Calibration errorInk cartridge problem Ink cartridges are empty Ink cartridges are expiredInk expiration near Non-HP inkPrint head assembly is stalled To clear the print head assemblyOriginal HP ink depleted Print head failureWrong ink cartridges installed Replace ink cartridges soonIf you have a problem, follow these steps Support processHP support by phone Phone support period Placing a callAdditional warranty options After the phone support periodPaper specifications Print specificationsSystem requirements Paper tray capacitiesCopy specifications Scan specificationsPhysical specifications Power specificationsRegulatory model identification number Ink cartridge warranty informationRegulatory notices Warranty Index HP Photosmart C5100 All-in-One series 61 56 45

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