HP C5140, C5180, C5150 manual Find more information, Access the onscreen Help

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HP All-in-One overview

Chapter 1

Find more information

A variety of resources, both printed and onscreen, provide information about setting up and using the HP All-in-One.

Setup Guide

The Setup Guide provides instructions for setting up your HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting and support in this guide.

HP Photosmart Software Tour (Windows)

The HP Photosmart Software Tour is a fun, interactive way to get a brief overview of the software included with your HP All-in-One. You'll learn how the software you installed with your HP All-in-One can help you edit, organize, and print your photos.

Onscreen Help

The onscreen Help provides detailed instructions on features of your HP All-in-One that are not described in this Basics Guide, including features that are only available using the software you installed with your HP All-in-One.

For more information, see Access the onscreen Help.

Help from your device

Help is available from your device and contains additional information on select topics.

To access help from the control panel, press the Help button.

Readme

The Readme file contains the most recent information which might be not be found in other publications. Install the software to access the Readme file.

www.hp.com/support

If you have Internet access, you can get help and support from the HP website. This website offers technical support, drivers, supplies, and ordering information.

Access the onscreen Help

This guide describes a sampling of the features available, so you can get started using the HP All-in-One. Explore the onscreen Help that came with your device for information on all the features that the HP All-in-One supports.

To access the HP Photosmart Software Help on a Windows computer

1.In the HP Solution Center, click the tab for the HP All-in-One.

2.In the Device Support area, click Onscreen Guide or Troubleshooting.

If you click Onscreen Guide, a pop-up menu appears. You can choose to open the welcome page for the entire Help system or to go specifically to the Help for the HP All-in-One.

If you click Troubleshooting, the Troubleshooting and support page opens.

To access the HP Photosmart Mac Help

On the Help menu in the HP Photosmart Studio, choose HP Photosmart Mac Help.

The HP Photosmart Mac Help appears.

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HP Photosmart C5100 All-in-One series

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Contents HP Photosmart C5100 All-in-One series Basics Guide Hewlett-Packard Company notices Contents Print photos HP All-in-One at a glancePrint from your computer Copy Label Description Label Name and Description Control panel featuresUse the HP Photosmart software Find more information Access the onscreen HelpWhat you need for a wired network Finish setting up networkingInstall the software for a network connection Connect the HP All-in-One to the networkTo connect the HP All-in-One to the network To install the Mac HP All-in-One software To install the Windows HP All-in-One softwareLoad originals and load paper To load an original on the glassTo load full-size paper HP All-in-One overview Avoid paper jams Make a copyTo load 10 x 15 cm 4 x 6 inch photo paper in the photo tray To make a copy from the control panel Scan an imageTo save a scan to a memory card To scan a photo and reprint itTo scan to a computer Print OptionsTo print one or more 10 x 15 cm 4 x 6 inch photos Print 10 x 15 cm 4 x 6 inch photosPrint from a software application To print from a software application Mac To print from a software application WindowsTo replace the ink cartridges Replace the ink cartridgesHP All-in-One overview Clean the HP All-in-One To clean the glassTo clean the lid backing Clean the exterior Uninstall and reinstall the software Troubleshooting common setup issuesTo uninstall from a Windows computer and then reinstall Hardware setup troubleshooting To uninstall from a Mac and then reinstallHP All-in-One will not turn on To set your language and country/region Display shows the wrong languageWrong measurements are showing in menus on the display Network troubleshootingPrinter not Found screen appears during installation Received a System Requirements Error No TCP/IPComputer is unable to discover the HP All-in-One To check your LAN card WindowsTo make sure your network connection is active Clear paper jams Ink cartridge messagesTo clear a paper jam from the rear door Calibration error Ink cartridge problemCannot print Ink cartridges are expired Ink cartridges are emptyInk expiration near Non-HP inkTo clear the print head assembly Print head assembly is stalledOriginal HP ink depleted Print head failureReplace ink cartridges soon Wrong ink cartridges installedSupport process If you have a problem, follow these stepsHP support by phone Phone support period Placing a callAfter the phone support period Additional warranty optionsPrint specifications Paper specificationsSystem requirements Paper tray capacitiesScan specifications Copy specificationsPhysical specifications Power specificationsInk cartridge warranty information Regulatory noticesRegulatory model identification number Warranty Index HP Photosmart C5100 All-in-One series 61 56 45
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