HP C5180, C5140 manual Original HP ink depleted, Print head assembly is stalled, Print head failure

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For more information, see:

Replace the ink cartridges

Original HP ink depleted

Cause The original HP ink in the indicated ink cartridge(s) has been depleted.

Solution Replace the indicated ink cartridge(s) or press OK on the control panel to continue. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.

Note HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non- HP ink will not be covered under warranty.

For more information, see:

Replace the ink cartridges

Print head assembly is stalled

Cause The print head assembly is blocked.

Solution Remove any objects that are blocking the print head assembly.

To clear the print head assembly

1.Open the ink cartridge door by lifting from the front center of the device, until the door locks into place.

2.Remove any objects that are blocking the print head assembly, including any packing materials.

3.Turn the HP All-in-One off, then turn it on again.

4.Close the ink cartridge door.

Print head failure

Cause The print head assembly or the ink delivery system has failed and the HP All-in-One can no longer print.

Solution Contact HP Support. Go to: www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Printer alignment failed

Cause An incorrect type of paper is loaded in the input tray.

Troubleshooting and support

Basics Guide

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Contents HP Photosmart C5100 All-in-One series Basics Guide Hewlett-Packard Company notices Contents Print from your computer HP All-in-One at a glancePrint photos CopyLabel Description Control panel features Label Name and DescriptionUse the HP Photosmart software Access the onscreen Help Find more informationFinish setting up networking What you need for a wired networkConnect the HP All-in-One to the network Install the software for a network connectionTo connect the HP All-in-One to the network To install the Windows HP All-in-One software To install the Mac HP All-in-One softwareTo load an original on the glass Load originals and load paperTo load full-size paper HP All-in-One overview Make a copy Avoid paper jamsTo load 10 x 15 cm 4 x 6 inch photo paper in the photo tray To save a scan to a memory card Scan an imageTo make a copy from the control panel To scan a photo and reprint itPrint Options To scan to a computerPrint 10 x 15 cm 4 x 6 inch photos To print one or more 10 x 15 cm 4 x 6 inch photosPrint from a software application To print from a software application Windows To print from a software application MacReplace the ink cartridges To replace the ink cartridgesHP All-in-One overview To clean the glass Clean the HP All-in-OneTo clean the lid backing Clean the exterior Troubleshooting common setup issues Uninstall and reinstall the softwareTo uninstall from a Windows computer and then reinstall To uninstall from a Mac and then reinstall Hardware setup troubleshootingHP All-in-One will not turn on Display shows the wrong language To set your language and country/regionNetwork troubleshooting Wrong measurements are showing in menus on the displayComputer is unable to discover the HP All-in-One Received a System Requirements Error No TCP/IPPrinter not Found screen appears during installation To check your LAN card WindowsTo make sure your network connection is active Ink cartridge messages Clear paper jamsTo clear a paper jam from the rear door Ink cartridge problem Calibration errorCannot print Ink expiration near Ink cartridges are emptyInk cartridges are expired Non-HP inkOriginal HP ink depleted Print head assembly is stalledTo clear the print head assembly Print head failureWrong ink cartridges installed Replace ink cartridges soonHP support by phone If you have a problem, follow these stepsSupport process Phone support period Placing a callAdditional warranty options After the phone support periodSystem requirements Paper specificationsPrint specifications Paper tray capacitiesPhysical specifications Copy specificationsScan specifications Power specificationsRegulatory notices Ink cartridge warranty informationRegulatory model identification number Warranty Index HP Photosmart C5100 All-in-One series 61 56 45
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C5180, C5150, C5140 specifications

The HP C5140, C5150, and C5180 are multifunction printers designed to cater to both home and office environments. These models are part of HP's all-in-one series, providing printing, scanning, and copying functionalities in a compact design.

The HP C5140 is known for its straightforward features, offering users a reliable solution for everyday printing needs. It utilizes HP's Thermal Inkjet technology, ensuring vibrant print quality with sharp text and vivid colors. The printer accommodates various paper sizes and types, making it versatile for different printing tasks. Additionally, the C5140 supports borderless printing, which is particularly beneficial for creating photo prints that extend to the edge of the paper, enhancing its appeal for photography enthusiasts.

Stepping up, the HP C5150 offers additional features, including enhanced speed and print resolution. Users can print documents at a rate of up to 30 pages per minute for black and white and 24 pages for color, which is ideal for busy home offices. The C5150 also incorporates a built-in memory for easier handling of printing jobs, ensuring a smooth workflow. The model supports direct photo printing from PictBridge-enabled cameras, eliminating the need for a computer and allowing for instant photo prints.

The HP C5180 takes things further with its all-around capabilities. This model features a high-resolution scanner that can handle both flat and high-volume document scanning with automatic document feeding. With a scanning resolution of up to 4800 x 1200 dpi, users can achieve professional-grade scans, making it a favorite for users who require quality digital archiving of photos and documents. The C5180 also enhances convenience with its LCD display, which allows for easy navigation through its features and settings.

All three models utilize HP's Instant Ink program, which helps users maintain their ink supplies efficiently by ordering cartridges automatically when running low. They also support USB connectivity and can be integrated into home networks for shared access.

In summary, the HP C5140, C5150, and C5180 offer a range of features suitable for various printing tasks. With their reliable inkjet technology, user-friendly designs, and additional functionalities, they cater to diverse user needs, making them valuable assets in any home or small office setup.
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