HP C5150, C5140, C5180 manual Replace ink cartridges soon, Wrong ink cartridges installed

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Troubleshooting and support

Chapter 2

Solution If you have color or photo paper loaded in the input tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor.

Contact HP Support. Go to: www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Cause The print head assembly or sensor is defective. Solution Contact HP Support. Go to: www.hp.com/support

If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.

Replace ink cartridges soon

Cause This warning indicates one or more ink cartridge is out of ink.

Solution You might be able to continue printing for a short period of time with ink remaining in the print head assembly. Replace the indicated ink cartridge(s) or press OK on the control panel to continue.

For more information, see: Replace the ink cartridges

Wrong ink cartridge(s) installed

Cause The wrong ink cartridge(s) are installed.

Solution The first time you set up and use the HP All-in-One, make sure to install the ink cartridges that were shipped with your device. The ink in these ink cartridges is specially formulated to mix with the ink in the print head assembly.

To resolve this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One.

For more information, see: Replace the ink cartridges

Ink cartridge is missing, incorrectly installed, or not intended for your device Cause One or more ink cartridges are missing.

Solution Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place.

Cause One or more of the ink cartridges are not installed or are installed incorrectly. Solution Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place. If the problem persists, clean the copper-colored contacts of the print cartridges.

Cause The ink cartridge is defective or not intended for use in this device.

Solution Replace the indicated ink cartridge(s) immediately so that you can resume printing. If there are no ink cartridges missing from the HP All-in-One, the ink cartridge contacts might need to be cleaned.

If there are no ink cartridges missing from the HP All-in-One, and you still receive this message after cleaning the ink cartridge contacts, you might have a damaged ink cartridge. Contact HP customer support. Go to:

www.hp.com/support

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HP Photosmart C5100 All-in-One series

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Contents HP Photosmart C5100 All-in-One series Basics Guide Hewlett-Packard Company notices Contents Copy HP All-in-One at a glancePrint photos Print from your computerLabel Description Label Name and Description Control panel featuresUse the HP Photosmart software Find more information Access the onscreen HelpWhat you need for a wired network Finish setting up networkingTo connect the HP All-in-One to the network Install the software for a network connectionConnect the HP All-in-One to the network To install the Mac HP All-in-One software To install the Windows HP All-in-One softwareTo load full-size paper Load originals and load paperTo load an original on the glass HP All-in-One overview To load 10 x 15 cm 4 x 6 inch photo paper in the photo tray Avoid paper jamsMake a copy To scan a photo and reprint it Scan an imageTo make a copy from the control panel To save a scan to a memory cardTo scan to a computer Print OptionsTo print one or more 10 x 15 cm 4 x 6 inch photos Print 10 x 15 cm 4 x 6 inch photosPrint from a software application To print from a software application Mac To print from a software application WindowsTo replace the ink cartridges Replace the ink cartridgesHP All-in-One overview To clean the lid backing Clean the HP All-in-OneTo clean the glass Clean the exterior To uninstall from a Windows computer and then reinstall Uninstall and reinstall the softwareTroubleshooting common setup issues HP All-in-One will not turn on Hardware setup troubleshootingTo uninstall from a Mac and then reinstall To set your language and country/region Display shows the wrong languageWrong measurements are showing in menus on the display Network troubleshootingTo check your LAN card Windows Received a System Requirements Error No TCP/IPPrinter not Found screen appears during installation Computer is unable to discover the HP All-in-OneTo make sure your network connection is active To clear a paper jam from the rear door Clear paper jamsInk cartridge messages Cannot print Calibration errorInk cartridge problem Non-HP ink Ink cartridges are emptyInk cartridges are expired Ink expiration nearPrint head failure Print head assembly is stalledTo clear the print head assembly Original HP ink depletedReplace ink cartridges soon Wrong ink cartridges installedPhone support period Placing a call If you have a problem, follow these stepsSupport process HP support by phoneAfter the phone support period Additional warranty optionsPaper tray capacities Paper specificationsPrint specifications System requirementsPower specifications Copy specificationsScan specifications Physical specificationsRegulatory model identification number Ink cartridge warranty informationRegulatory notices Warranty Index HP Photosmart C5100 All-in-One series 61 56 45
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C5180, C5150, C5140 specifications

The HP C5140, C5150, and C5180 are multifunction printers designed to cater to both home and office environments. These models are part of HP's all-in-one series, providing printing, scanning, and copying functionalities in a compact design.

The HP C5140 is known for its straightforward features, offering users a reliable solution for everyday printing needs. It utilizes HP's Thermal Inkjet technology, ensuring vibrant print quality with sharp text and vivid colors. The printer accommodates various paper sizes and types, making it versatile for different printing tasks. Additionally, the C5140 supports borderless printing, which is particularly beneficial for creating photo prints that extend to the edge of the paper, enhancing its appeal for photography enthusiasts.

Stepping up, the HP C5150 offers additional features, including enhanced speed and print resolution. Users can print documents at a rate of up to 30 pages per minute for black and white and 24 pages for color, which is ideal for busy home offices. The C5150 also incorporates a built-in memory for easier handling of printing jobs, ensuring a smooth workflow. The model supports direct photo printing from PictBridge-enabled cameras, eliminating the need for a computer and allowing for instant photo prints.

The HP C5180 takes things further with its all-around capabilities. This model features a high-resolution scanner that can handle both flat and high-volume document scanning with automatic document feeding. With a scanning resolution of up to 4800 x 1200 dpi, users can achieve professional-grade scans, making it a favorite for users who require quality digital archiving of photos and documents. The C5180 also enhances convenience with its LCD display, which allows for easy navigation through its features and settings.

All three models utilize HP's Instant Ink program, which helps users maintain their ink supplies efficiently by ordering cartridges automatically when running low. They also support USB connectivity and can be integrated into home networks for shared access.

In summary, the HP C5140, C5150, and C5180 offer a range of features suitable for various printing tasks. With their reliable inkjet technology, user-friendly designs, and additional functionalities, they cater to diverse user needs, making them valuable assets in any home or small office setup.
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