HP 6500A Plus - E710n, 6500A - E710a manual Wireless 802.11 setup problems, Windows, Mac OS

Page 22

Wireless (802.11) setup problems

This section provides information about solving problems you might encounter when connecting the printer to your wireless network.

Follow these suggestions in the order listed.

Note: If you are still encountering problems, see the problem-solving information in the user guide (which is available on your computer after you install the software).

After resolving the problems…

After you resolve any problems and have connected the printer to your wireless network, complete the following steps for your operating system:

Windows

Place the HP software CD into the computer and run the software installation program again.

Mac OS

Open the HP Utility, located in the Dock. (HP Utility is also located in the Hewlett-Packard folder in the Applications folder on your computer.) Click the Application icon on the toolbar, double-click HP Setup Assistant, and then follow the onscreen instructions.

Step 1: Make sure the wireless (802.11) light is turned on

If the blue light near the printer’s control panel is not lit, wireless capabilities might not have been turned on.

To turn on wireless, press the (Wireless) button once to turn on wireless capabilities. Or touch Setup on the printer’s control panel, touch Wireless Menu, touch Wireless ON/OFF, and then touch On.

Step 2. Check the wireless signal strength

If the strength of the signal for your wireless network or computer is weak or if there is interference on the wireless network, the printer might not be able to detect the signal.

To determine the strength of the wireless signal, run the Wireless Network Test from the printer’s control panel. (For more information, see “Step 4. Run the Wireless Network Test” on page 21).

If the Wireless Network Test indicates the signal is weak, try moving the printer closer to the wireless router.

Reducing interference

The following tips might help reduce the chances for interference in a wireless network:

•Keep the wireless devices away from large metal objects, such as filing cabinets, and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals.

•Keep the wireless devices away from large masonry structures and other building structures as these objects can absorb radio waves and lower signal strength.

20 Solve setup problems

Image 22

Contents Officejet 6500A Page Contents Use the printer Where’s the user guide?Scan to Computer HP Digital SolutionsInternet features HP Digital Fax Fax to PC and Fax to MacMarketsplash by HP HP AppsHP ePrint Set up fax Set up and use faxFinding fax setup information Connect the printer to the phone line What is a distinctive ring service?Before you begin… Connecting to a DSL/ADSL line Connecting additional equipmentConfigure fax settings Test fax setupWhere can I change fax settings? Touch the ring pattern assigned by your telephone Send a fax Use faxSend a standard fax Receive faxes Send a fax from an extension phoneReceive a fax automatically Faxes and your voice mail serviceWorking with reports and logs Receive a fax manuallyFax and digital phone services What is my network name and passkey? Set up wireless 802.11 communication some models onlyConnect the printer to your wireless network Connecting without a wireless routerTest the wireless connection Install software for your printerWindows Change the connection method Mac OSProblems installing the software Solve setup problemsProblems setting up the printer Problems setting up faxPrinter is having problems sending and receiving faxes Check the list of possible problemsRun the fax test Printer can send faxes but cannot receive faxes Printer cannot send faxes but can receive faxesCheck the wireless signal strength Wireless 802.11 setup problemsMake sure the wireless 802.11 light is turned on WindowsRestart components of the wireless network Run the Wireless Network TestUse the Embedded Web server EWS To open the EWSHewlett-Packard limited warranty statement Page Table des matières Utilisation de limprimante Où trouver le guide de l’utilisateur ?Fonctions Internet Solutions numériques HPNumérisation vers un ordinateur HP Apps Configuration du télécopieur Installation et utilisation du télécopieurObtention des informations de configuration du télécopieur Étape 1 Connexion de limprimante à la ligne téléphonique Avant de commencerSonnerie distincte Définition Connexion à une ligne DSL/ADSLÉtape 2 Test de la configuration du télécopieur Connexion déquipements supplémentairesÉtape 3 Configuration des paramètres de télécopie Où puis-je modifier les paramètres de télécopie ?Puis touchez Vitesse de Informations supplémentaires Utilisation du télécopieurEnvoi dune télécopie Envoi dune télécopie standardRéception de télécopies Envoi dune télécopie depuis un téléphone personnelRéception dune télécopie en mode manuel Télécopies et service de messagerie vocaleRéception dune télécopie en mode automatique Réimpression des télécopies reçues en mémoirePour imprimer un rapport Services de télécopie et de téléphonie numériqueUtilisation de rapports et de journaux Pour effacer le journal de télécopiesQuels sont le nom et le mot de passe de mon réseau ? Étape 1 Connexion de limprimante à votre réseau sans filConnexion sans routeur sans fil Étape 2 Installation du logiciel de votre imprimante Étape 3 Vérification de la connexion sans filChanger de méthode de connexion Problèmes liés à linstallation du logiciel Résolution des problèmes de configurationProblèmes de configuration de limprimante Problèmes de configuration du télécopieurÉtape 1 Exécution du test de télécopie Étape 2 Liste des problèmes possiblesPage Étape 1 Vérifiez que le voyant sans fil 802.11 est allumé Étape 2. Vérifiez la puissance du signal sans filProblèmes de communication sans fil Une fois les problèmes résolusÉtape 3. Relancez les composants du réseau sans fil Étape 4. Exécutez le test du réseau sans filUtilisation du serveur Web intégré Pour ouvrir le serveur Web intégréDéclaration de garantie limitée Hewlett-Packard Contenido Uso de la impresora ¿Dónde se encuentra la guía del usuario?Fax digital HP Fax a PC y Fax a Mac Funciones de InternetEscanear para equipo ¡Sepa másMarketsplash por HP Configurar para fax Configurar y usar el faxBúsqueda de información de configuración de fax Antes de comenzar… Paso 1 Conecte la impresora a la línea telefónica¿Qué es un servicio de timbre especial? Conexión a línea DSL/ADSL Conexión de equipo adicionalPaso 3 Configure los ajustes de fax Paso 2 Prueba de la configuración de fax¿Dónde puedo cambiar los ajustes de fax? Español Enviar un fax Usar el faxEnviar un fax estándar Recibir faxes Enviar un fax desde una extensiónRecepción manual de un fax Faxes y servicio de correo de vozRecibir un fax automáticamente Reimpresión de faxes recibidos desde la memoriaTrabajo con informes y registros Fax y servicios telefónicos digitalesPara imprimir un informe ¿Cuál es mi nombre de red y clave de acceso? Paso 1 Conecte la impresora a la red inalámbricaConexión sin direccionador inalámbrico Paso 2 Instale el software de la impresora Paso 3 Compruebe la conexión inalámbricaCambiar el método de conexión Problemas durante la instalación del software Resolver problemas de configuraciónProblemas para configurar la impresora Problemas para configurar el faxPaso 2 Revise la lista de posibles problemas Paso 1 Ejecute la prueba del faxLa impresora puede enviar faxes pero no recibirlos La impresora no puede enviar faxes pero sí recibirlosPaso 2. Compruebe la intensidad de la señal inalámbrica Problemas de configuración inalámbricaDespués de resolver los problemas Reducción de la interferenciaPaso 3 Reinicie los componentes de la red inalámbrica Paso 4 Ejecute la prueba de red inalámbricaUso del servidor Web incorporado EWS Para abrir el EWSDeclaración de garantía limitada de Hewlett-Packard Page Sumário Usar a impressora Onde está o manual do usuário?Digitalizar para o computador Recursos de InternetFax digital da HP Fax para PC e Fax para Mac Marketsplash da HP Configurar fax Configuração e uso do faxComo obter informações sobre a configuração de fax Etapa 1 Conecte a impressora à linha telefônica Antes de começarQue é o serviço de toque diferenciado? Conectar a uma linha DSL/ADSLEtapa 2 Testar configuração do fax Como conectar equipamentos adicionaisEtapa 3 Defina configurações de fax Onde posso alterar as configurações de fax?Usar o fax Para aprender maisEnviar um fax padrão Enviar um faxEnviar um fax de uma extensão de telefone Fax e o seu serviço de correio de voz Recebimento de faxesReceber um fax automaticamente Receber um fax manualmente Como trabalhar com relatórios e registrosImprimir novamente os faxes recebidos usando a memória Para imprimir um relatório Serviços de fax e telefone digitalPara limpar o registro de fax Qual é o nome e a senha da minha rede? Etapa 1 Conecte a impressora à rede sem fioConectar sem um roteador sem fio Etapa 2 Instale o software para a impressora Etapa 3 Teste a conexão da comunicação sem fioAlterar o método de conexão Problemas durante a instalação do software Solução de problemas de configuraçãoProblemas na configuração da impressora Problemas na configuração de faxDispositivo está com problemas para enviar e receber faxes Etapa 2 Verifique a lista de possíveis problemasEtapa 1 Execute o teste de fax Impressora consegue enviar fax, mas não pode recebê-los Impressora não consegue enviar fax, mas pode recebê-losEtapa 2. Verifique a força do sinal da comunicação sem fio Problemas de configuração sem fioApós resolver os problemas Como reduzir a interferênciaEtapa 3. Reinicie os componentes da rede sem fio Etapa 4. Execute o Teste de rede sem fioUtilize o EWS servidor da Web incorporado Para abrir o EWSPage CN557-90002* *CN557-90002

Related manuals

Manual 250 pages 13.67 Kb

Manual 2 pages 23.55 Kb