Rinnai RC98HPE, RC80HPI, RC80HPE, RC98HPI Consumer Support, Warranty Information, Limited Warranty

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Consumer Support

Consumer Support

Warranty Information

The installer is responsible for your water heater’s correct installation. Please complete the information below to keep for your records:

Purchased from: _________________________________________________________________

Address: _____________________________ Phone: _________________________________

_____________________________

Date of Purchase: __________________________________

Model No.: ________________________________________

Serial No.: ________________________________________

Installed by: ___________________________

Installer’s License No.: _____________________

Address: _____________________________

Phone: _________________________________

Date of Installation: __________________________________

Limited Warranty

What is covered?

This Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. This Warranty applies only to products that are installed correctly. Improper installation may void this Warranty. Rinnai strongly suggests that you use a state qualified or licensed installer who has attended a Rinnai product knowledge class before installing this water heater. This Warranty extends to the original purchaser and subsequent owners, but only while the product remains at the site of the original installation. This Warranty only extends through the first installation of the product and terminates if the product is moved or reinstalled at a new location.

How long does coverage last?

 

RC Series Period of Coverage (from date of purchase)

Item

Residential Applications

Used with Rinnai Air Handler

Commercial Applications

 

 

for domestic heating and water

including radiant heating

Heat Exchanger

12 years *

10 years * †

5 years *

 

 

 

 

All Other Parts and Components

5 years *

5 years * †

5 years *

 

 

 

 

Reasonable Labor

 

1 year

 

 

 

 

 

*Note: Period of coverage is reduced to 3 years from date of purchase when used as a circulating water heater within a hot water circulation loop, where the water heater is in series with a circulation system and all circulating water flows through the water heater, and where an on-demand recirculation system is not incorporated.

On-demand recirculation is defined as a hot water recirculating loop or system that utilizes existing hot and cold lines or a dedicated return line, and only activates when hot water is used. It can be activated by a push button, motion sensor, or voice activation but not by a temperature sensor. A timer added to a standard recirculating pump is not considered as on-demand.

There is no warranty coverage on product installed in a closed loop application, commonly associated with space heating only applications.

Use of an MCC-91 controller in a residential dwelling will reduce the warranty coverage to that of a commercial warranty application (except when an MCC-91 is used with a Rinnai Hydronic Air Handler).

The integrated controller on indoor models has a 1 year warranty on parts.

Note: Period of coverage is reduced to 3 years from date of purchase if the Rinnai water heater temperature setting exceeds 160º F (71º C).

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Manual - Rinnai Condensing Water Heaters

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Contents Direct Vent Tankless Water Heater Operation and Installation ManualANS Z21.10.3 Table of Contents Consumer Safety InformationError Codes Technical DataSpecifications RC80HPiRC98HPi RC98HPeConsumer Safety Information Safety DefinitionsSafety Behavior and Practices Safety Features DANGERDescription of Operation Features Available on Temperature ControllersOperating Instructions MC-502RC-1US-S* Wireless In Use Indicator Temperature Display TemperaturePriority Indicator Priority Button ON/OFF Button IndicatorIn Use Indicator Temperature Display Clock Call Priority Button and Indicator ON/OFF ButtonBC-100V-1US MC-100V-1USHow to Set the Temperature Temperature Controller SettingsRC80HPi RC80HPeSetting the Sound Volume Voice Prompt Temperature Controller SettingsRe-settingthe Maximum Temperature MCC-91Temperature ControllerSetting the Water Volume Using the Water Smart / Bath Fill FunctionOverview Setting Controller to Mute Setting the ClockUsing the Water Smart / Bath Fill Function Filling the TubMaintenance CleaningVent System MotorsError Codes FaultCode RemedyManual - Rinnai Condensing Water Heaters codeTrouble Shooting for Common Issues Accessing Operating InformationWater Quality I don’t have any hot water when I open the tapH2 H1 Circulating Pump Flushing the Heat Exchanger Error Code LC orWater Heater Installation Instructions General InstructionsClearances from Appliance Attachment of the Water HeaterGas Piping Electrical ConnectionGeneral Instructions Pipe Sizing Procedure - Example Gas PipingGas Input of Rinnai water heater BTU / HR Cubic Feet per Hour CFH =Water Piping General InstructionsPressure Relief Valve Freeze ProtectionFreeze Protection Piping Condensate drain line Recommended Piping for Basic InstallationCondensate drain Recommended Piping for Circulation Systems For this applicationOptional Piping for Circulation Systems 3 years on heat exchanger 3 year on partsManual - Rinnai Condensing Water Heaters For this applicationIntake / Exhaust Guidelines Venting InstructionsCondensate Maximum Vent Length Vent ProductsREU-KA2530FFUD-US RC98HPiFlue Terminal Clearances ANS Z21.10.3 CSA AREA WHERE B TERMINAL IS NOT PERMITTTEDCanadian Installations US InstallationsINSIDE CORNER Additional Clearances RC80HPe, RC98HPe IN S ID E C O R N E RFlue Installation RC80HPi, RC98HPi Dispose of condensate per local codesDispose of condensate per local codes Securing Manual - Rinnai Condensing Water HeatersConnecting Multiple Water Heaters High Altitude InstallationsGuidelines Temperature Controller Installation ConfigurationsLocation Cable Lengths and Sizesecuring screw wiring hole securing screw Temperature Controller InstallationMounting the Controller Outline of RemoteFOR YOUR SAFETY READ BEFORE OPERATING Operating InstructionsOPERATING INSTRUCTIONS TO TURN OFF GAS TO APPLIANCETechnical Data Pressure Drop CurveOutlet Flow Data Pressure Loss psiSpace Heating Temperature SettingReplacement PumpsDimensions RC80HPi, RC98HPiRC80HPi, RC80HPe RC80HPe, RC98HPeLadder Diagram TWIN THERMISTORLimited Warranty Warranty InformationConsumer Support Limited Warranty Continued How do I get service?What is not covered? What will Rinnai do?Manuel dinstallation et dutilisation ou lappel 1-866-RINNAI1Instructions dutilisation Comportements et pratiques de sécuritéRéglage de température Chaud BrûlureOptions de température sans contrôleur à distance RC80HPiRC80HPe RC98HPiEntretien CORRECT VUE DE FACEINCORRECT VUE DE FACE NettoyageInstructions générales Installation InstructionsNutilisez pas de matériaux de substitution Manuel - Rinnai Condensing Water HeatersFixation du chauffe-eau Écartements par rapport à lappareilRC80HPe, RC98HPe Tuyauterie de gaz Installations à haute altitudeInstructions générales Tuyauterie deau Qualité de leauInstructions générales Soupape de sûretéLégende Tuyauterie recommandée pour installation de baseCondensate Vidange condensat drain Consignes pour aspiration/évacuation Instructions de ventilationCondensat Longueur maximum de ventilation Produits de ventilation RC80HPi ................. REU-KA2530FFUDRC98HPi ................. REU-KA3237FFUD Rinnai/UbbinkInstallations au Canada Installations aux USAENTÉE DALIMENTATION EN AIR TERMINAISON DE VENTILATIONVis de fixation Instructions dutilisation INSTRUCTIONS DE MISE EN MARCHECOMMENT COUPER L’ADMISSION DE GAZ DE L’APPAREIL FERMÉECLOSE OUVERTOPENDiagramme en escalier CONTACT DEFUSIBLE 7 A DÉTECTION DE GELInformations sur la garantie Support à la clientèleGarantie limitée Garantie limitée Manuel - Rinnai Condensing Water HeatersQue fait Rinnai pour exercer la garantie ? Quest-cequi nest pas couvert ?Rinnai’s other fine products U290-665X01