11 Troubleshooting
Problem/Fault | Possible Cause(s) | Remedy |
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The fastening screws cannot be screwed |
| Replace the screws and nuts Only use |
tightly or were turned too far during instal- |
| screws that match the original screws; |
lation. |
| contact the manufacturer or retailer for |
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| information. |
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The fan does not start. | Building fuse or circuit breaker defective. | Check the building fuse or circuit breaker |
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| and replace if necessary. |
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| The direction switch is positioned in the | Set the direction switch to the up or down |
| middle. | position. |
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| Set the pull chain switch to the "OFF" setting. | Pull the pull chain once. |
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| Loose cable plug. | DANGER: |
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| |
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| Disconnect the fan from the mains network |
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| before checking the cable plug. Check the |
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| cable plug. |
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| Fan defective. | Have the ventilator checked by specialists |
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| or send it to Customer Services (Address - |
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| see Chapter "Warranty and Service"). |
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Fan runs loudly or sways significantly. | Blade mounts not firmly connected. | Check the screw connection of the blade |
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| mounts. |
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| Blade damaged. | Check the blades, replace if necessary. |
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| Blade not balanced out. | Change the positionings of the blades |
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| amongst themselves. |
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| Loosen blade attachment(s). | Check the blade attachments. |
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| Fan is not hung correctly. | DANGER: |
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| |
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| Disconnect the fan from the mains network |
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| before checking whether it is hung correctly. |
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| Check the fastening of the installation plate |
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| and extension rod, and correct any improper |
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| fastening. |
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Light does not function. | Bulb defective. | Check the halogen bulbs and replace |
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| defective bulbs. |
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| Loose cable plug. |
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| DANGER: |
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| Disconnect the fan from the mains network |
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| before checking the cable plug. Check the |
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| cable plug. |
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Do not perform any modifications or repairs on the product!
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