Troubleshooting and error code
TROUBLESHOOTING
If you have any of the problems listed below try the solutions given.
Problem | Solution |
|
|
The display and/ | • Make sure the plug is properly connected to a |
or the oven is not | grounded outlet. |
working. | • If the wall outlet is controlled by a wall switch, |
| make sure the wall switch is turned on. |
| • Remove the plug from the outlet, wait ten |
| seconds, then plug it in again. |
| • Reset the circuit breaker or replace any blown |
| fuse. |
| • Plug a different appliance into the outlet. If the |
| other appliance doesn’t work, call a qualified |
| electrician to repair the wall outlet. |
| • Plug the oven into a different outlet. |
|
|
The oven’s display | • Make sure the door is closed securely. |
works, but the | • Check if any packaging material or anything else |
power won’t come | is stuck in the door seal. |
on. | • Check if the door is damaged. |
| • Press Cancel twice and enter all cooking |
| instructions. |
|
|
The power goes off | • It may occur a power outage. If there was a |
before the set time | power outage, the time indicator will display: |
has elapsed. | 88:88. |
| • Reset the clock and any cooking instructions |
| • Reset the circuit breaker or replace any blown |
| fuse. |
|
|
The food is cooking | • Make sure the oven is on its own 12 A amp |
too slowly. | circuit line. Operating another appliance on |
| the same circuit can cause a voltage drop. If |
| necessary, move the oven to its own circuit. |
|
|
Problem | Solution |
|
|
Has sparks or | • Remove any metallic utensils, cookware, or |
arcing. | metal ties. If using foil, use only narrow strips |
| and allow at least one inch between the foil and |
| interior oven walls. |
|
|
The turntable | • Clean the turntable, roller ring and oven floor. |
makes noise or | • Make sure the turntable and roller ring are |
becomes stuck. | positioned correctly. |
| • Make sure you have not put too much food on |
| the turntable. |
| • If the food is too large or too heavy, the turntable |
| may operate improperly. |
|
|
Causes TV or radio | • This is similar to interference caused by other |
interference. | small appliances, such as hair dryers. Move your |
| microwave (or appliance) away from appliances, |
| such as your TV or radio. |
|
|
Operating noise is | • The MWO makes noise during operation. This is |
too loud. | normal. |
| • If you hear an abnormal sound continuously, |
| please contact the Samsung Call Center. |
|
|
This is normal. | • Condensation inside the oven |
| • Air flow around the door and outer casing. |
| • Light reflection around the door and outer |
| casing. |
| • Steam escaping from around the door or |
| vents. |
The oven does not | • Is the door completely closed? | ||
start when you press |
| ||
the |
| button. |
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| ||
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