Heat & Glo LifeStyle CERONA-42, CERONA-36 owner manual Troubleshooting, Intellifire Ignition System

Page 48

14 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

A. Intellifire Ignition System

Sympton

Possible Cause

Corrective Action

 

 

 

1. The ignitor/module

a. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor

makes noise, but no

 

are connected to correct terminals on module and pilot assembly.

spark.

 

Reversed wires at the module may cause system to make sparking

 

 

noise, but spark may not be present at pilot hood.

 

 

 

 

b. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

 

shorts in the wiring.

ule to pilot assembly. Rod closest to pilot hood should be ignitor.

 

 

Verify connections underneath pilot assembly are tight; also verify

 

 

connections are not grounding out to metal chassis, pilot burner,

 

 

pilot enclosure, mesh screen if present, or any other metal object.

 

 

 

 

c. Ignitor gap is too large.

Verify gap of igniter to pilot hood. The gap should be approximately

 

 

.17 inch or 1/8 inch.

 

 

 

 

d. Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF Rocker switch or wall

 

 

switch in ON position. Hold ground wire about 3/16 inch away from

 

 

“I” terminal on module. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

2. Pilot won’t light,

a. Transformer installed correctly.

Verify that transformer is installed and plugged into module. Check

there is no noise or

 

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

b. A shorted or loose connection in wir-

Remove and reinstall the wiring harness that plugs into module.

 

ing configuration or wiring harness.

Verify there is a tight fit. Verify pilot assembly wiring to module.

 

 

Remove and verify continuity of each wire in wiring harness.

 

 

 

 

c. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

d. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

e. Faulty module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF Rocker switch or wall

 

 

switch in ON position. Hold ground wire about 3/16 inch away from

 

 

“I” terminal on module. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot lights but con-

a. A shorted or loose connection in

Verify all connections to wiring diagram in manual. Verify connec-

tinues to spark, and

sensor rod.

tions underneath pilot assembly are tight. Verify connections are

main burner will not ig-

 

not grounding out to metal chassis, pilot burner, pilot enclosure or

nite. (If the pilot contin-

 

screen if present, or any other metal object.

ues to spark after the

 

 

b. Poor flame rectification or contami-

Verify that flame is engulfing sensor rod. If the pilot assembly does

pilot flame has been lit,

flame rectification has

nated sensor rod.

not have a ground strap, consider installing one to increase flame

 

rectification. Verify correct pilot orifice is installed and inlet gas

not occurred.)

 

 

specifications. Flame carries rectification current, not the gas. If

 

 

 

 

flame lifts from pilot hood, the circuit is broken. A wrong orifice or

 

 

too high an inlet pressure can cause pilot flame to lift. The sensor

 

 

rod may be contaminated. Clean sensor rod with emery cloth.

 

 

 

48

Heat & Glo • Cerona-36, Cerona-42 • 2106-900 Rev. F • 04/08

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Contents Models What to do if you smell gasHomeowner Reference Information Model Number Serial NumberTable of Contents Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsInstallation to ensure maximum safety and benefit Getting StartedTools and Supplies Needed Read all of the instructions before starting the instaFraming and Clearances Selecting Appliance LocationConstructing the Appliance Chase ClearancesMantel Projections 724 425 406 279Hearth Extension Dimensions Hearth ExtensionTermination Locations Vent Termination Minimum ClearancesAlcove Applications Minimum Clearances for TerminationInstall Support Brackets To Install the Heat ShieldContinue Adding Vent Components Vent Information and Diagrams Vent Table KeyUse of Elbows Measuring StandardsVent Diagrams Top Vent Horizontal Termination One ElbowTwo Elbows Top Vent Horizontal Termination Three Elbows Top Vent Vertical Termination Straight up Vertical VentingV1 = 50 ft. Max .2 m 152 mm 914 mm 305 mm 610 mm 10 ftTop Vent Horizontal Termination Two Elbows 305 mm 610 mm 914 mm 10 ftVent Clearances and Framing Pipe Clearances to CombustiblesWall Penetration Framing Combustible Wall PenetrationInstalling the Ceiling Firestop Installing Attic ShieldVertical Penetration Framing Removing Non-combustible Facing Mate- rial Assembly Appliance PreparationDiagram shows .2 the location of the nailing tabs Securing and Leveling the ApplianceProvided to secure the appliance to the framing members Installing Flue Restrictors Complete Installation of Non-combustible Facing MaterialInstalling Vent Pipe Assembly of Vent SectionsAttaching Vent to the Firebox Assembly Assembling Pipe SectionsAssembling Minimum Installations MI Sections Assembling DVP-12A Slip SectionsDisassembly of Vent Sections Securing the Vent SectionsVertical Sections Horizontal SectionsInstalling Heat Shield and Horizontal Termination Cap Installing the Horizontal Termination CapHeat Shield Requirements for Horizontal Termination Heat shield DVP-HSM-B must be usedInstalling Roof Flashing and Vertical Ter- mination Cap flue of the pipe see FigureAssembling and Installing Storm Collar 18 Assembling the Storm Collar Around the PipeGas Information Fuel Conversions Gas ConnectionGas Pressures High Altitude Installations Recommendation for Wire Intellifire Ignition System WiringConnecting to the Appliance Optional Accessories RequirementsNot operate unless Properly groundedJunction Box Installation Junction Box DetailStep Finishing Facing Material Non-combustible Facing MaterialFinishing Material Options Finishing Material Thickness from 3/4 in. to 1-1/4Finishing Material Thickness greater than 1-1/4 inch Mounting stone eye brow ATRIMSTONE-36, ATRIMSTONE-4210 Fireplace sitting on combustible surface Appliance Setup Clean the ApplianceAccessories Ember PlacementLog Assembly LOGS-Cerona36 Positioning the Logs Model Cerona-36Heat & Glo Cerona-36, Cerona-42 2106-900 Rev. F 04/08 Model Cerona-42 Step Glass Assembly Air Shutter SettingGrilles and Trim Operating Instructions Before Lighting ApplianceThis appliance has an Intellifire ignition system Lighting Appliance IPI Ignition Final inspection byFrequently Asked Questions Initial Break-in ProcedureAfter Appliance is Lit Troubleshooting Intellifire Ignition SystemSympton Possible Cause Corrective Action Symptom Possible Cause Corrective Action Maintenance Tasks Maintaining and Servicing ApplianceInspect Maintenance Tasks Doors, SurroundsAppliance Dimension Diagram Reference MaterialsModel Cerona-36 Model Cerona-42 Vent Components Diagrams DVP vent componentsDVP-TRAP COOL-ADD Not for use with these models Log Set Assembly Service PartsPart number list on following Service Parts List At DepotIPI Valve Assembly StockedCERONA-42 CERONA-42 Fan Kit GFK-160A Junction Box 4021-013 Box Paint KitIPI Valve Assembly Limited Lifetime Warranty Limited Lifetime Warranty Heat & GLO GAS Appliance ProductsContact Information
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CERONA-42, CERONA-36 specifications

The Heat & Glo LifeStyle CERONA-36 and CERONA-42 are elegant gas fireplaces designed to enhance the ambiance of any living space while providing effective heating solutions. These models stand out due to their sleek design and innovative technologies that cater to modern homeowners seeking both comfort and style.

One of the primary features of the CERONA series is their clean, contemporary aesthetic. The linear design maximizes the display of flames and minimizes visual distractions, making them a focal point in any room. With options for various finishes and customizable media, including glass and logs, homeowners can truly personalize their fireplace to match their décor.

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The straightforward maintenance and cleaning requirements of the CERONA-36 and CERONA-42 further contribute to their appeal. With a user-friendly design, these fireplaces simplify upkeep, making them suitable for busy lifestyles.

In summary, the Heat & Glo LifeStyle CERONA-36 and CERONA-42 gas fireplaces are remarkable heating solutions that combine aesthetics, technology, and user convenience. Their modern design, efficient operation, and adaptable installation options make them a valuable addition to any contemporary home, ensuring both warmth and elegance for years to come.
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