Heat & Glo LifeStyle ST-36TRB-IPI owner manual Troubleshooting, Intellifire Ignition System

Page 64

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified technician. Contact your dealer to arrange a service call by a qualified technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

a. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor

The ignitor/module

 

are connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

b. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify connections are not grounding out to metal

 

 

chassis, pilot burner, pilot enclosure, mesh screen if present, or

 

 

any other metal object.

 

 

 

 

c. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

d. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

a. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

b. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

c. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

d. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

e. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Re-

 

 

move ignitor wire “I” from module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode.

 

 

 

3. Pilot sparks, but

a. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

 

 

 

b. Ignitor gap is incorrect.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3 mm).

 

 

 

 

c. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

d. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

64

Heat & Glo • ST-36TRB-IPI, PIER-36TRB-IPI, LCOR-36TRB-IPI, RCOR-36TRB-IPI • 2128-900 Rev. H • 8/11

Page 63 Page 65
Image 64
Page 63 Page 65
Contents HOT Surfaces What to do if you smell gasHot glass will cause burns Congratulations Homeowner Reference InformationTable of Contents User GuideAppliance Setup TroubleshootingFinishing Reference Materials B. Limited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsOperating Instructions User Guide Gas Fireplace SafetyYour Fireplace Blower Installation Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Blower Kit optionalLighting Instructions IPI Final inspection byWhat to do if YOU Smell GAS GAS ValveIssue Solutions Frequently Asked QuestionsAfter Fireplace is Lit Maintenance and Service Maintenance Tasks-HomeownerGlass Cleaning Remote ControlMaintenance Tasks-Qualified Service Technician Gasket Seal and Glass Assembly InspectionVenting LogsBurner Ignition and Operation IPI Pilot Flame PatternsGetting Started Typical Appliance SystemDesign and Installation Considerations Tools and Supplies NeededInspect Appliance and Components Any such action may cause a fire hazardFraming and Clearances Selecting Appliance LocationConstructing the Appliance Chase ClearancesRCOR-36TRB-IPI Mantel and Wall Projections See-Through Combustible Mantel PIER/LCOR/RCOR Combustible MantelSee-Through Non-Combustible Mantel PIER/LCOR/RCOR Non-Combustible MantelTOP View Vent Termination Minimum Clearances Termination LocationsGas, Wood or Fuel Oil Termination Cap Covered Alcove Applications Vent Information and Diagrams Approved PipeVent Table Key Use of ElbowsVent Diagrams To SLP series vent pipe, if desiredTop Vent-Horizontal Termination-Two 45 Elbows Elbow on rear vent appliancesTop Vent Horizontal Termination One Elbow Two ElbowsV1 Minimum H1 Maximum V1 Minimum H1 + H2 Maximum152 mm Top Vent Horizontal Termination Three Elbows305 mm Exhaust restrictor Instructions Break Here 15 ft 20 ft 25 ft 30 ft 35 ft 40 ft 45 ft 50 ft 55 ftTwo Elbows Three Elbows Maximum + V 2 Minimum12 ft 18 ft V1 + V2 + H1 = 50 ft 15.2 m Maximum H1+ H2 V1 + V2 Minimum H1+ H2 MaximumPage H1 Maximum V1 Minimum H2 Maximum H1+ H2 Maximum Rear Vent Horizontal Termination Two ElbowsH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Rear Vent Vertical Termination One Elbow V1 Minimum H1 MaximumV1+ H1 = 40 ft 12.2 m Maximum Minimum + H 2 MaximumH1 Maximum V1 Minimum H1+ H2 Maximum Rear Vent Vertical Termination Three ElbowsV1 Minimum H1+ H2+ H3 Maximum Pipe Clearances to Combustibles Vent Clearances and FramingContinue Adding Vent Components Wall Penetration Framing Combustible Wall PenetrationNon-Combustible Wall Penetration CorrectVertical Penetration Framing Pipe DVP SLPFlat Ceiling Installation Install Attic Insulation ShieldVaulted Ceiling Installation Top Vent Appliance PreparationProceed to . C Rear Vent Cut the metal retaining bandSecuring and Leveling the Appliance Attach Nailing Tab to Front Corner of UnitInstalling Vent Pipe DVP and SLP Pipe Attach Vent to the Firebox AssemblyAssemble Vent Sections DVP Pipe Only Assemble Pipe Sections DVP Pipe OnlyAssemble Vent Sections SLP Pipe Only Assemble Slip SectionsSecure the Vent Sections Disassemble Vent SectionsInstall Decorative Ceiling Components SLP only Install Metal Roof Flashing Assemble and Install Storm CollarInstall Vertical Termination Cap Install Decorative Wall Components SLP onlyHeat Shield Requirements for Horizontal Termination Important Notice Heat shields may not be field constructedInstall Horizontal Termination Cap DVP and SLP Pipe DVP-HPC1 DVP-HPC2Gas Information Fuel ConversionGas Pressure Gas ConnectionOptional Accessories Requirements Wiring RequirementsElectrical Information Intellifire Ignition Wiring Diagram with Remote Receiver Junction Box Installation Wall Switch Installation for Fan OptionalFinishing To install the Splatter GuardSplatter Guard To Close the Lower Access Panel To Remove the Splatter GuardMantel and Wall Projections See-Through Mantel Projection PIER/LCOR/RCOR Mantel ProjectionFinishing Material Facing MaterialStop finishing material flush with opening Finishing materials over 1 inch thick Finishing material between 1 and 2 inches thickElevated Hearth Systems Appliance Setup Install the Log Assembly 2128-935Indentations Air Shutter Setting Install Trim Kits and SurroundsAir Shutter Settings Symptom Possible Cause Corrective Action TroubleshootingIntellifire Ignition System flame rectification has Reference Materials Appliance Dimension DiagramLocation Inches Millimeters Electrical Access GAS Line Left View Front View Right View Pier DimensionsLeft View Front View Electrical Access GAS Line Right View 40-1/224-1/2 33-1/2Vent Components Diagrams DVP-AS2DVP-TRAP Horizontal Termination CapRF6M RF12M BEK DVP-BEK2DVP-TRAPFL COOL-ADDDVP-TV Optional Wire Harness Power Vent InlinePVI-SLP SLP-LPCElbow Ceiling FirestopSupport SLP-WSDVP-FBHT SLP-SNKD SLP-CCS-BKSLP-DCF-BK Service Parts Log Set AssemblyAt Depot See Through Direct Vent Gas FireplacePIER-36TRB-IPI Pier Direct Vent FireplaceLCOR-36TRB-IPI Left Corner Direct Vent FireplaceRCOR-36TRB-IPI Right Corner Direct Vent Fireplace#15 Valve Assembly StockedService Parts List LPK-DXVContact Information
Top Page Image Contents