HEAT ZONE TROUBLESHOOTING
Problem | Check | Cure |
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Burners burn with a yellow or orange flame, in conjunction with the smell of gas.
Inspect Spider/Insect Screens for possible obstructions. (Blockage of holes.)
Clean Spider/Insect Screens and inspect burners. (See Maintenance Section.)
Burner does not light, or flame is low in HIGH position.
Is LP fuel low or empty? | Refill LP tank. |
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Is fuel hose bent or kinked? | Straighten fuel hose. |
Does the Left burner light with a match?
If you can light the Left burner with a match, then check the Crossover Ignition System(pg. 54).
Experiencing | Are you preheating barbecue in the |
| prescribed manner? |
All burners on high til Thermometer reaches 550°F.
Are the cooking grates and | Clean thoroughly. (See Cleaning |
Flavorizer Bars heavily coated with | Section.) |
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CAUTION: Do not line the bottom tray with aluminum foil.
Is the bottom tray "dirty" and not | Clean bottom tray. |
allowing grease to flow into catch pan? |
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Burner flame pattern is erratic. Flame Are burners clean? | Clean burners. (See Maintenance |
is low when burner is on HIGH. Flames | Section.) |
do not run the whole length of the |
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burner tube. |
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Barbecue seems to lose heat when cooking in cold weather temperatures 50° F or colder. (The liquid propane in the cylinder turns to vapor too slowly to supply the burners with gas. This is due to the air temperature cooling the LP cylinder which slows the vaporization process.)
Is there frost/ice on the outside of the LP cylinder?
Turn off burner control knobs and the LP cylinder. Replace with a spare LP cylinder and resume cooking.
WARNING: The spare or disconnected LP cylinder must be stored outdoors in a well ventilated area out of the reach of children. The spare or disconnected LP cylinder must never be stored under or near your Vieluxe Gas Barbecue.
Burners do not light.
Barbecue temperature only reaches 250˚ to 300˚ in the HIGH position.
The excess flow safety device, which is part of the barbecue to cylinder connection, may have activated.
Too reset the excess flow safety device turn all burner control knobs and the cylinder valve OFF. Disconnect the regulator from the cylinder. Turn burner control knobs to HIGH. Wait at least 1 minute. Turn burner control knobs OFF. Reconnect the regulator to the cylinder. Turn cylinder valve on slowly. Refer to “lighting instructions”.
If problems cannot be corrected by using these methods, please contact Customer Service toll free at 1 (866) VIELUXE.
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