A.O. Smith PCG2J4040T3NOV 100, PCG6240T403NOV 100, GAHH 40 100 manual LDO-SW, OPEN, and Clean Screen

Page 22

CONTROL DISPLAY TROUBLESHOOTING

 

CONTROL DISPLAY STATUS

PROBLEM

SOLUTION

 

 

 

 

9.

“FV-SENSE” Flashing

 

4. System must be manually reset by entering a

 

(Continued from previous page)

 

special FVS reset sequence into the Electronic

 

 

Control Display. See Electronic Control

 

 

 

 

 

 

Display - FV - Sense Reset Sequence for

 

 

 

instructions. It is also recommended that the

 

 

 

FV Sensor be replaced.

 

 

 

 

10.

“LDO-SW”, “OPEN”, and “CLEAN SCREEN”

The air pressure switch contacts

1. Clean the screen on the combustion air

 

Flashing

remain open longer than 5

intake chamber, retest.

 

 

seconds after the combustion fan

2. If the problem persists: Cycle power to the

 

 

is energized.

 

 

water heater “OFF” and “ON” to reset.

 

 

 

 

 

 

 

11.

“FV-SENSE” and “OPEN” Flashing

 

1. Check all wiring to the flammable vapor

Flammable Vapor Sensor is open

sensor.

 

 

 

2. Remove the connectors from the

 

 

 

flammable vapor sensor and measure

 

 

 

the resistance of the sensor with an

 

 

 

ohmmeter.

 

 

 

A. If the reading taken is more than

 

 

 

1.7 million ohms, replace the

 

 

 

flammable vapor sensor.

 

 

 

B. If the reading taken is less than 1.7

 

 

 

million ohms, and the wiring from

 

 

 

the control to the sensor is good,

 

 

 

replace the lower control.

 

 

 

 

 

 

 

1. Check all wiring to the flammable vapor

12.

“FV-SENSE” and “SHORT” Flashing

Flammable Vapor Sensor is

sensor.

 

 

shorted

2. Remove the connectors from the

 

 

 

 

 

 

flammable vapor sensor and measure

 

 

 

the resistance of the sensor with an

 

 

 

ohmmeter.

 

 

 

A. If the reading taken is less than

 

 

 

2000 ohms, replace the flammable

 

 

 

vapor sensor.

 

 

 

B. If the reading taken is more than

 

 

 

2000 ohms, and the wiring from the

 

 

 

control to the sensor is good,

 

 

 

replace the lower control.

 

 

 

 

13.

“THMSTR” and “OPEN” Flashing

 

1. Turn power off for 10 to 20 seconds then

The self-diagnostic test has

on again to clear this error code.

 

 

detected the temperature sensor

2. This part of the control cannot be

 

 

(thermistor) inside the immersion

 

 

probe is open.

replaced or serviced. If the error code

 

 

 

cannot be cleared, the lower control must

 

 

 

be replaced.

 

 

 

 

14.

“THMSTR” and “SHORT” Flashing

The self-diagnostic test has

1. Turn power off for 10 to 20 seconds then

on again to clear this error code.

 

 

detected the temperature sensor

2. This part of the control cannot be

 

 

(thermistor) inside the immersion

 

 

probe is shorted.

replaced or serviced. If the error code

 

 

 

cannot be cleared, the lower control must

 

 

 

be replaced.

 

 

 

 

15.

All Segments Flashing

The self-diagnostic check has

1. Press and release each of the

temperature adjustment buttons. If the

 

 

detected one or both of the

above action does not clear the error, the

 

 

temperature adjustment buttons

control will continue to regulate the water

 

 

are stuck.

temperature at the last setting. However,

 

 

 

settings will no longer be adjustable – the

 

 

 

upper control should be replaced.

 

 

 

 

 

 

 

1. Check the wire that runs from the power

16.

“P-ANODE” and “OPEN” Flashing

No current to Power Anode.

anode to the upper control. Check the

 

 

 

wire for damage, and to ensure that the

 

 

 

connectors are fully seated into the

 

 

 

mating connectors on both ends.

 

 

 

2. Check that the tank is full of water. Never

 

 

 

use this water heater unless it is

 

 

 

completely full of water. To prevent

 

 

 

damage to the tank, the tank must be

 

 

 

filled with water. Water must flow from

 

 

 

the hot water faucet before turning “ON”

 

 

 

gas to the water heater.

 

 

 

3. Cycle power to the water heater “OFF” and

 

 

 

“ON” to reset.

 

 

 

17.

“P-ANODE” Flashing

 

1. Turn the power off for 10 to 20 seconds

Power Anode circuit failure.

then on again to clear the error code.

 

 

 

2. If the error code persists or cannot be

 

 

 

cleared, replace the upper control.

22

Image 22
Contents Models ALL Technical and Warranty Questions Service Handbook Tools Required for servicing gas modelsFire or Explosion Harzard Breathing Hazard Carbon Monoxide GasTable of Contents Basic Installation & Operation Installation of Residential GAS Water HeaterCombustion AIR and Vent System Requirements Carbon Monoxide WarningReference Vent Connectors Connector must be firmly attached Electronic Control Display Upper Control Know the Water HEATER’S Component PartsGas Control Valve/Thermostat Lower Control Pressure Switch Burner/Manifold Door AssemblyAir Intake Chamber Fan Power Anode Rod HOW the Water HEATER’S Component Parts are ConnectedWater Heater Operation Sequence of OperationFILLING, Draining and Flushing the Water Heater Tank For Your Safety Read Before Operating Lighting InstructionsAdjusting the Temperature on Electronic Control Display Hotter CoolerFault Code Diagnostics Using the Electronic Control DisplayFault Code Retrieval Reviewing Fault Codes FV-Sense Reset SequenceElectronic Control Display Troubleshooting Electronic Control DisplayControl Display Troubleshooting Control Display Status Problem SolutionLDO-SW, OPEN, and Clean Screen Troubleshooting Flowchart YESCleaning the Air Intake Chamber Screen External Inspection and CleaningCleaning the Combustion Chamber and Air Diverter Assembly Installing the Electronic Control Display Electronic Control Display Removal / ReplacementRemoving the Electronic Control Display Powered Anode ROD Removal / Replacement Removing the Powered Anode RodInstalling the Powered Anode Rod Removing the Pressure Switch Pressure Switch Removal / ReplacementInstalling the Pressure Switch Transformer Removal / Replacement Removing the TransformerInstalling the New Transformer AIR Intake Chamber BOX Removal / Replacement Removing the Air Intake Chamber BoxInstalling the Air Intake Chamber Box Installing the Fan in the Air Intake Chamber Box Wiring Harness Removal / Replacement PressureReplacing the Wiring Harness Installing the New Wiring HarnessUndue Pressure or Sudden Force AIR Intake Chamber FAN Removal / Replacement Removing the Fan from the Air Intake ChamberInstalling the Fan in the Air Intake Chamber Box Pressure Tubing Removal / Replacement Installing the Air Intake Chamber Box Inner DOOR/MANIFOLD/BURNER Assembly Removal / Replacement GAS ControlInstallation Caution Must Be Taken TABFlame SENSE/HOT Surface Igniter Removal / Replacement Replacing the Flame Sense/Hot Surface Igniter AssemblyBurner Removal / Replacement Installing New Burner Removing Old BurnerPressure Burner Orifice Removal / Replacement Installing New Burner Orifice Removing Old Burner OrificeReinstalling The Inner Door/Manifold/Burner Assembly GAS Control VALVE/THERMOSTAT Removal / Replacement Removing the Gas Control Valve/ThermostatInstalling the Gas Control Valve/Thermostat Checking the GAS Supply Pressure Checking the Gas Supply PressureGAS Water Heater Sizing Guide Leakage CheckpointsGeneral Information Formulas and ConversionsMM millimeters =Inches X