Error Handling
In the event that you make an error while programming your Viking oven, you will hear a long beep followed by the appearance of an error message on the display. Use the following key to help you correct these common programming errors:
Error |
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Message | Problem | Correction |
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MODEL | An incorrectmodel | Call your Vikingdealeror authorized |
ERROR | numberhas been | serviceagency. |
| installed. |
|
RTD ERROR | RTD is open or | Call your Vikingdealeror authorized |
| shorted. | serviceagency. |
|
|
|
PROBE | The meat probeis | The meat probemay not be plugged |
ERROR | open or shorted. | in. If it isn't,plug it in to the oven. |
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| Pressthe “OFF” key to exit and clear |
|
| the errormessage. |
|
| If the meat probeis pluggedin and |
|
| the Errormessageis stilldisplayed, |
|
| call your Vikingdealeror authorized |
|
| serviceagency. |
LATCH | The controlis unable | Call your Vikingdealeror authorized |
ERROR | to lock or unlockthe | serviceagency. |
| door latch. |
|
|
|
|
KEYBOARD | No connectionexists | Call your Vikingdealeror authorized |
ERROR | betweenthe keyboard | serviceagency. |
| and control. |
|
|
|
|
Product Care
Service Information
If service is required, call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area.
Have the following information readily available.
•Model number
•Serial number
•Date purchased
•Name of dealer from whom purchased
Clearly describe the problem that you are having. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at
VIKING RANGE CORPORATION
PREFERRED SERVICE
1803 Hwy 82W
Greenwood, Mississippi 38930 USA
Record the information indicated below. You will need it if service is ever required. The model and serial number for your oven can be found by using a flashlight to look through one of these vents on the upper vent trim. The label will be on the right side inner wall.
Model no. _____________________ Serial no. ________________________
Date of purchase _______________ Date installed ___________________
Dealer’s name __________________________________________________
Address ________________________________________________________
_______________________________________________________________
If service requires installation of parts, use only authorized parts to insure protection under the warranty.
Keep this manual for future reference.
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