KitchenAid KECC056, KECC507 Assistance Or Service, In the U.S.A, In Canada, Accessories U.S.A

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Cooktop cooking results not what expected

Cooktop cooking results not what expected

■Is the proper cookware being used? See “Cookware” section.

■Is the cooktop control set to the proper heat level? See “Cooktop Controls” section.

■Is the appliance level? Level the appliance. See the Installation Instructions.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check “Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

Accessories U.S.A.

To order accessories, call the KitchenAid Customer eXperience Center toll free at 1-800-442-9991and follow the menu prompts. Or visit our website at www.kitchenaid.com and click on “Shop- Online,” then “Accessories.” Portable appliances, bakeware, cookware, gadgets and textiles are also available.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center.

Cooktop Cleaner

(ceramic glass models)

Order Part Number 31464

Cooktop Protectant

(ceramic glass models)

Order Part Number 31463

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free:

1-800-422-1230.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors, and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Cooktop Scraper

(ceramic glass models)

Order Part Number WA906B

KitchenAid® Stainless Steel Cleaner & Polish

(stainless steel models)

Order Part Number 8171420

All-Purpose Appliance Cleaner

Order Part Number 31662

In Canada

Call the KitchenAid Canada Customer Interaction Centre toll free:

1-800-807-6777.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer Interaction Centre

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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Contents ELECTRIC COOKTOP TABLE DE CUISSON ÉLECTRIQUEUse &CareGuide Guided’utilisation et d’entretienTABLE OF CONTENTS TABLE DES MATIÈRESYour safety and the safety of others are very important COOKTOP SAFETYDANGER IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONSFor units with ventilating hood For units with coil elementsPARTS AND FEATURES TOUCH-ACTIVATED ELECTRONIC CONTROLS Control PanelsCooktops 36 91.4 cm Touch-Activated Electronic Control model shown H F E GHot Surface Indicator Lights Fire Hazard Turn off all controls when done cookingCOOKTOP CONTROLS TOUCH-ACTIVATED ELECTRONIC CONTROLS Dual/Triple ElementBridge Element ControlLock/AllOffMelt & Hold Function Keep Warm FunctionPARTS AND FEATURES - CUSTOM CONTROLS Cooktops 36 91.4 cm Custom Control model shown30 76.2 cm Custom Controls 36 91.4 cm Custom ControlsPower Light COOKTOP CONTROLS - CUSTOM CONTROLSWarm Function To Use SINGLETo Use DUAL To Use TRIPLEPARTS AND FEATURES TRADITIONAL KNOB CONTROLS Cooktops 36 91.4 cm Traditional Knob model shown30 76.2 cm Traditional Knob Controls 36 91.4 cm Traditional Knob ControlsCOOKTOP CONTROLS - TRADITIONAL KNOB CONTROLS To Use DUAL and TRIPLE COOKTOP USE Ceramic Glass Bridge Element on 36 91.4cm models B A CGeneralCleaning COOKTOP CAREHome Canning CookwareTROUBLESHOOTING Nothing will operateCooktop will not operate Excessive heat around cookware on cooktopASSISTANCE OR SERVICE Accessories U.S.AIf you need replacement parts Cooktop CleanerKITCHENAID COOKTOP, BUILT-IN OVEN AND RANGE WARRANTY DANGER AVERTISSEMENT SÉCURITÉ DE LA TABLE DE CUISSONVotre sécurité et celle des autres est très importante IMPORTANTES INSTRUCTIONS DE SÉCURITÉ CONSERVEZ CES INSTRUCTIONSPour les appareils avec hotte de ventilation Pour les appareils à éléments en spiralePIÈCES ET CARACTÉRISTIQUES COMMANDES ÉLECTRONIQUES TACTILES Tableaux de commandeAB C ABC DCOMMANDES DE LA TABLE DE CUISSON - COMMANDES ÉLECTRONIQUES TACTILES AVERTISSEMENTTables de cuisson UtilisationÉlément double/triple Élément de pontsur les modèlesde 36 91,4 cm Témoins lumineux de surface chaudeFonction Keep Warm maintien au chaud Fonction Melt & Hold fondre et garderRisque dempoisonnement alimentaire PIÈCES ET CARACTÉRISTIQUES COMMANDES PERSONNALISÉES G F E DCommandes personnalisées -Modèle de 30 76,2 cm Commandes personnalisées -Modèle de 36 91,4 cmCOMMANDES DE LA TABLE DE CUISSON COMMANDE PERSONNALISÉE Modèle de 36 91,4 cm à commande personnalisée illustréTémoin dalimentation Utilisation de lélément SIMPLEUtilisation de lélément DOUBLE Utilisation de lélément TRIPLEFonction Warm maintien au chaud surles modèles de 36 91,4 cmCommandes à bouton standard - Modèle de 30 76,2 cm PIÈCES ET CARACTÉRISTIQUES COMMANDES À BOUTON STANDARDCommandes à bouton standard - Modéle 36 91,4 cm COMMANDES DE LA TABLE DE CUISSON - COMMANDES À BOUTON STANDARD Tables de cuisson Modèle de 36 91,4 cm à bouton standard illustrésur les modèlesde36” 91,4 cm Élémentdouble/tripleUtilisation des éléments DOUBLE et TRIPLE Vitrocéramique UTILISATION DE LA TABLE DE CUISSONPréparation de conserves à la maison COMMANDES DE LA TABLE DE CUISSON ENTRETIEN DE LA TABLE DE CUISSONUstensiles de cuisson Nettoyage généralDÉPANNAGE Rien ne fonctionneLa table de cuisson ne fonctionne pas La table de cuisson comporte des témoins lumineux clignotantsASSISTANCE OU SERVICE GARANTIE DE LA TABLE DE CUISSON, DUFOUR ENCASTRÉ ET DE LA CUISINIÈRE KITCHENAID Si vous avez besoin de pièces de rechangeKitchenAid Canada ne paiera pas pour 8/05 2005. All rights reservedPrinted in U.S.A Tous droits réservés
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