Samsung NE597N0PBSR Surface units, Will not maintain, Rolling boil or, Will not cook fast

Page 68

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

The surface units

Improper cookware is being used.

•

Use pans which are flat and match the

will not maintain

 

 

diameter of the surface unit selected.

a rolling boil or

In some areas, the power (voltage)

•

Cover the pan with a lid until the desired

will not cook fast

may be low.

 

heat is obtained.

enough.

 

 

 

The surface units

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

will not turn on.

or the circuit breaker tripped.

 

breaker.

 

The cooktop controls are set

•

Check to see the correct control is set for

 

improperly.

 

the surface unit you are using.

 

 

 

The surface unit

This is normal. The unit is still on and hot.

stops glowing when

 

 

 

changed to a lower

 

 

 

setting.

 

 

 

Areas of

Food spillover was not cleaned.

•

Refer to the section on care and cleaning

discoloration on the

 

 

of the glass cooktop on page 61.

cooktop.

The surface is hot and the model

•

This is normal. The surface may appear

 

features a light-colored cooktop.

 

discolored when it is hot. This is temporary

 

 

 

and will disappear as the glass cools.

 

 

 

 

The surface unit

This is normal.

•

The element will cycle on and off to

frequently cycles on

 

 

maintain the power setting.

and off.

 

 

 

The oven will not

The range is not completely

•

Make sure the electrical plug is inserted

turn on.

plugged into the electrical outlet.

 

into a live, properly grounded outlet.

 

A fuse in your home may be blown

•

Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

The oven controls have been set

•

See the chapter on operating the oven.

 

improperly.

 

 

 

The oven is too hot.

•

Allow the oven to cool.

 

 

 

 

The appliance will

The appliance is not completely

•

Make sure the power cord is plugged into

not turn on.

plugged into the electrical outlet or

 

a live, properly grounded outlet. Check the

 

a fuse in your home may be blown

 

fuse and circuit breakers.

 

or the circuit breaker tripped.

 

 

 

Incomplete service wiring.

•

Call for service.

 

 

 

 

 

Power outage.

•

Check to see if the house lights will turn

 

 

 

on. If required, call your local electric

 

 

 

company for service.

The oven light will

The light bulb is loose or defective.

•

Tighten or replace the bulb.

not turn on.

 

 

 

The switch operating light is

•

Call for service.

 

 

broken.

 

 

Oven smokes

The control has not been set

•

Refer to the section on setting oven

excessively during

properly.

 

controls.

broiling.

 

•

Make sure the oven door is opened to the

 

 

 

 

 

broil stop position.

 

 

 

 

 

The meat has been placed too

•

Reposition the rack to provide proper

 

close to the element.

 

clearance between the meat and the

 

 

 

element. Preheat the broil element for

 

 

 

searing.

 

 

 

 

 

The meat has not been properly

•

Remove the excess fat from the meat. Cut

 

prepared.

 

away fatty edges that may curl, leaving the

 

 

 

lean intact.

 

Grease has built up on oven

•

Regular cleaning is necessary when

 

surfaces.

 

broiling frequently.

67_ troubleshooting

(IB_Best)NE597N0PBSR_AA_DG68-00429A-03_EN.indd 67

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Contents Electric Range Important safety instructions For Your Safety ANTI-TIP DeviceDo not enter the oven Induction Cooktop Elements Electrical Safety Child Safety OvenWarming Drawer GLASS/CERAMIC Cooking Surfaces SELF-CLEANING OvensVentilating Hood Before YOU Begin Important safety instructions Important safety instructions Important safety instructions Take care as beverages or food may be very hot after heating State of California Proposition Features of your new range Latest in heat-distribution technologyContents Operating the Oven WHAT’S Included with Your Range Introducing your new rangeOverview Induction cooktop cooking About Induction Cooktop CookingBefore Cooking During CookingAfter Cooking Safety instructions. Residual heatLocation of the Induction Cooktop Elements and Controls Flexcook Zone Burner ON/OFF Indicator for Power SettingLo~Hi BoostP SimmerSi Boil AlertA Hot SurfaceHInduction Touch Control Boost SimmerUsing the Touch Control Pads HOW to SET the Appliance for Cooktop CookingPower Setting Select Cooking Zone onInduction Power Boost Control Switching a Cooking Zone OFFInduction Simmer Control Flexcook Zone ControlIncorrect Correct Using the GriddleCorrect Pan Size and Pan Location for the Flexcook Zone To Persons or Property from Extremly HOT Liquid or Fire Boil Alert Control only USE the Largest BurnerDamage to Property from Extremely HOT Liquids or Fire Also remember to Before Using the CooktopUse quality cookware in good condition Use Quality Cookware in Good Condition Cookware for Induction Cooking Zones USE the Correct Size CookwareSize of Pans Cookware materialUsing Suitable Induction Cookware Operating NoisesSuitability test Better pans produce better resultsPower Management Temperature DetectionSuggested Settings for Cooking Specific Foods Cleaning Protecting the Cooktop SurfacePreventing marks and scratches Preventing stainsUsing the warming drawer About the Warming DrawerLevels Type of Food Recommended settingsTurning the Warming Drawer on or OFF Operating the oven Oven Control PanelSetting the Clock How to set the clockHow to change between a 12-hour and 24-hour display Press the START/SET or Clock AM/PM padMinimum and Maximum Settings Setting the Kitchen TimerHow to set the timer Feature Minimum MaximumUsing the Oven Racks Before using the racksOven rack positions Baking layer cakesBaking How to set the thermostatHow to adjust the thermostat while cooking Tips for convection baking How to set the oven for convection bakingConvection Baking Recommended convection baking guide PieCookies BreadsHow to set the oven for convection roasting Convection RoastingRecommended convection roasting guide PorkPoultry LambHow to set the oven for timed cooking Timed CookingDelay Timed Cooking How to set the oven for delay timed cookingBroil stop position How to set the oven for broilingBroiling Recommended broiling guide How to recall a setting Using the Custom Cook FeatureHow to record a recipe setting Using the Easy Cook Feature Slow CookChicken Nuggets ProofCrispy Pizza Using the Defrost FunctionHow to set the Defrost function Using the Keep Warm Function How to use the keep warm featureHour energy saving Extra FeaturesFahrenheit or Celsius temperature selection Convection auto conversion feature Thermostat adjustmentControl lockout Turning the Oven Light on and OFFSound on/off Setting the Sabbath Feature How to use the Sabbath featureMaintaining your appliance Maintaining your appliance SELF-CLEANINGBefore a self-cleaning cycle How to set the oven for self-cleaning How to delay the start of self-cleaningHow to turn off the self-cleaning feature After a self-cleaning cycleAfter a steam-cleaning cycle STEAM-CLEANINGHow to set the oven for steam-cleaning Care and Cleaning of the Oven Cleaning painted parts and decorative trimCleaning stainless steel surfaces Oven ventOven racks Oven doorCare and Cleaning of the Glass Cooktop Normal daily use cleaningRemoving burned-on residue Removing heavy, burned-on residueCleaning the cooktop seal Cleaning sugary spills and melted plasticRemoving metal marks and scratches Potential for permanent damage to the glass surfaceHow to remove the door How to replace the doorRemoving and Replacing the Oven Door Locked position Unlocked positionHow to remove the warming drawer How to replace the warming drawerRemoving and Replacing the Warming Drawer Unlocked position Locked positionChanging the oven light Troubleshooting TroubleshootingProblem Possible Cause Solution Code CauseStops glowing when Changed to a lower Setting Areas Surface unitsWill not maintain Rolling boil orTemperature is too Self-cleanCleaning cycle Food does not bakeNot open after a Self-cleaning cycle Oven not clean After a self-cleaningOven door will CycleWarranty Limited Warranty to Original PurchaserDG68-00429A-03
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