Samsung NE597N0PBSR Food does not bake, Or roast properly, Food does not broil, Properly, Oven

Page 69

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

Food does not bake

The oven controls have not been

•

See the chapter on operating the oven.

or roast properly.

set correctly.

 

 

 

The oven rack has been positioned

•

See the section on using the oven racks

 

incorrectly or is not level.

 

on page 37.

 

Incorrect cookware or cookware of

 

 

 

improper size being used.

 

 

 

The oven sensor needs to be

•

See the section on adjusting the

 

adjusted.

 

thermostat on page 52.

Food does not broil

The oven controls have been set

•

Press the BROIL pad.

properly.

incorrectly.

 

 

 

The rack has not been properly

•

See the broiling guide on page 46.

 

positioned.

 

 

 

Cookware not suited for broiling.

•

Use suitable cookware.

 

 

 

 

 

In some areas the power (voltage)

•

Preheat the broil element for 10 minutes.

 

may be low.

•

See the broiling guide on page 46.

 

 

The oven

The oven sensor needs to be

•

See the section on adjusting the

temperature is too

adjusted.

 

thermostat on page 52.

hot or too cold.

 

 

 

Scratches or

The cooktop is being cleaned

•

Scratches are not removable. Tiny

abrasions on

improperly.

 

scratches will become less visible in time

cooktop surface.

 

 

as a result of cleaning.

 

Cookware with rough bottoms

•

To avoid scratches, use the recommended

 

were used on the cooktop or

 

cleaning procedures. Make sure cookware

 

there were coarse particles (eg.

 

bottoms are clean before use, and use

 

salt or sand) present between the

 

cookware with smooth bottoms.

 

cookware and the surface of the

 

 

 

cooktop.

 

 

 

Cookware has been slid across the

 

 

 

cooktop surface.

 

 

Brown streaks or

Boilovers have been cooked onto

•

Use the blade scraper to remove soil.

specks.

the surface.

•

See the section on care and cleaning of

 

 

 

 

 

the glass cooktop on page 61.

Areas of

Mineral deposits from water and

•

Remove using a ceramic-glass cooktop

discoloration with

food have been left on the surface

 

cleaning cream.

metallic sheen.

of the cooktop.

•

Use cookware with clean, dry bottoms.

 

 

The oven will not

The oven temperature is too high

•

Allow the range to cool and reset the

self-clean.

to set a self-clean operation.

 

controls.

 

The oven controls have been set

•

See the section on self-cleaning on page

 

incorrectly.

 

56.

 

 

 

 

A self-cleaning cycle cannot be started if the oven lockout feature has been

 

activated or if a induction surface element is on.

 

 

 

 

“Crackling” or

This is the sound of the metal

•

This is normal.

“popping” sound.

heating and cooling during

 

 

 

both the cooking and cleaning

 

 

 

functions.

 

 

Excessive smoking

There is excessive soiling in the

•

Press the CLEAR/OFF pad. Open the

during a self-

oven.

 

windows to rid the room of smoke. Wait

cleaning cycle.

 

 

until the self-cleaning cycle is cancelled.

 

 

 

Wipe up the excessive soil and reset the

 

 

 

oven for self-cleaning.

 

 

 

 

troubleshooting _68

TROUBLESHOOTING

(IB_Best)NE597N0PBSR_AA_DG68-00429A-03_EN.indd 68

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Contents Electric Range Important safety instructions ANTI-TIP Device For Your SafetyDo not enter the oven Induction Cooktop Elements Electrical Safety Oven Child SafetyWarming Drawer SELF-CLEANING Ovens Ventilating HoodGLASS/CERAMIC Cooking Surfaces Before YOU Begin Important safety instructions Important safety instructions Important safety instructions Take care as beverages or food may be very hot after heating State of California Proposition Latest in heat-distribution technology Features of your new rangeContents Operating the Oven Introducing your new range OverviewWHAT’S Included with Your Range About Induction Cooktop Cooking Induction cooktop cookingBefore Cooking During CookingSafety instructions. Residual heat Location of the Induction Cooktop Elements and ControlsAfter Cooking Power SettingLo~Hi BoostP SimmerSi Boil AlertA Hot SurfaceH Flexcook Zone Burner ON/OFF Indicator forInduction Touch Control Boost SimmerHOW to SET the Appliance for Cooktop Cooking Using the Touch Control PadsPower Setting Select Cooking Zone onSwitching a Cooking Zone OFF Induction Power Boost ControlInduction Simmer Control Flexcook Zone ControlUsing the Griddle Correct Pan Size and Pan Location for the Flexcook ZoneIncorrect Correct Boil Alert Control only USE the Largest Burner Damage to Property from Extremely HOT Liquids or FireTo Persons or Property from Extremly HOT Liquid or Fire Before Using the Cooktop Use quality cookware in good conditionAlso remember to Use Quality Cookware in Good Condition USE the Correct Size Cookware Cookware for Induction Cooking ZonesSize of Pans Cookware materialOperating Noises Using Suitable Induction CookwareSuitability test Better pans produce better resultsTemperature Detection Suggested Settings for Cooking Specific FoodsPower Management Protecting the Cooktop Surface CleaningPreventing marks and scratches Preventing stainsAbout the Warming Drawer Using the warming drawerRecommended settings Turning the Warming Drawer on or OFFLevels Type of Food Oven Control Panel Operating the ovenHow to set the clock Setting the ClockHow to change between a 12-hour and 24-hour display Press the START/SET or Clock AM/PM padSetting the Kitchen Timer Minimum and Maximum SettingsHow to set the timer Feature Minimum MaximumBefore using the racks Using the Oven RacksOven rack positions Baking layer cakesHow to set the thermostat How to adjust the thermostat while cookingBaking How to set the oven for convection baking Convection BakingTips for convection baking Pie Recommended convection baking guideCookies BreadsConvection Roasting How to set the oven for convection roastingPork Recommended convection roasting guidePoultry LambTimed Cooking How to set the oven for timed cookingHow to set the oven for delay timed cooking Delay Timed CookingHow to set the oven for broiling BroilingBroil stop position Recommended broiling guide Using the Custom Cook Feature How to record a recipe settingHow to recall a setting Slow Cook Using the Easy Cook FeatureChicken Nuggets ProofUsing the Defrost Function How to set the Defrost functionCrispy Pizza How to use the keep warm feature Using the Keep Warm FunctionExtra Features Fahrenheit or Celsius temperature selectionHour energy saving Thermostat adjustment Convection auto conversion featureTurning the Oven Light on and OFF Sound on/offControl lockout How to use the Sabbath feature Setting the Sabbath FeatureMaintaining your appliance SELF-CLEANING Before a self-cleaning cycleMaintaining your appliance How to delay the start of self-cleaning How to set the oven for self-cleaningHow to turn off the self-cleaning feature After a self-cleaning cycleSTEAM-CLEANING How to set the oven for steam-cleaningAfter a steam-cleaning cycle Cleaning painted parts and decorative trim Care and Cleaning of the OvenCleaning stainless steel surfaces Oven ventOven door Oven racksNormal daily use cleaning Care and Cleaning of the Glass CooktopRemoving burned-on residue Removing heavy, burned-on residueCleaning sugary spills and melted plastic Cleaning the cooktop sealRemoving metal marks and scratches Potential for permanent damage to the glass surfaceHow to replace the door How to remove the doorRemoving and Replacing the Oven Door Locked position Unlocked positionHow to replace the warming drawer How to remove the warming drawerRemoving and Replacing the Warming Drawer Unlocked position Locked positionChanging the oven light Troubleshooting TroubleshootingProblem Possible Cause Solution Code CauseSurface units Stops glowing when Changed to a lower Setting AreasWill not maintain Rolling boil orSelf-clean Temperature is tooCleaning cycle Food does not bakeAfter a self-cleaning Not open after a Self-cleaning cycle Oven not cleanOven door will CycleLimited Warranty to Original Purchaser WarrantyDG68-00429A-03
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