Samsung NE597N0PBSR Oven door will, Not open after a Self-cleaning cycle Oven not clean, Cycle

Page 70

PROBLEM

POSSIBLE CAUSE

 

SOLUTION

The oven door will

The oven is too hot.

Allow the oven to cool.

not open after a

 

 

 

self-cleaning cycle.

 

 

 

Oven not clean

The oven controls were not set

See the section on self-cleaning on page

after a self-cleaning

correctly.

 

56.

cycle.

 

 

 

The oven was heavily soiled.

Wipe up heavy spillovers before starting

 

 

 

the self-cleaning cycle. Heavily soiled

 

 

 

ovens may need to self-clean again or for

 

 

 

a longer period of time.

 

 

 

 

Steam from the

When using the convection

This is normal.

vent.

feature, it is normal to see steam

 

 

 

coming out of the oven vent.

 

 

 

As the number of racks or amount

 

 

 

of food being cooked increases,

 

 

 

the amount of visible steam will

 

 

 

increase.

 

 

 

 

 

 

Burning or oily odor

This is normal in a new oven and

To speed the process, set a self-cleaning

emitting from the

will disappear in time.

 

cycle for a minimum of 3 hours.

vent.

 

See the section on self-cleaning on page

 

 

 

 

 

56.

Strong odor.

An odor from the insulation around

This is temporary.

 

the inside of the oven is normal

 

 

 

for the first few times the oven is

 

 

 

used.

 

 

Fan noise.

A convection fan may automatically

This is normal.

 

turn on and off.

 

 

Oven racks are

The shiny, silver-colored racks

Apply a small amount of vegetable oil to

difficult to slide.

were cleaned in a self-cleaning

 

a paper towel and wipe the edges of the

 

cycle.

 

oven racks with the paper towel.

 

 

 

 

Display goes blank.

A fuse in your home may be blown

Replace the fuse or reset the circuit

 

or the circuit breaker tripped.

 

breaker.

 

 

 

 

Display flashes.

There was a power failure.

Reset the clock.

 

 

 

 

Drawer does not

The drawer is out of alignment.

Fully extend the drawer and push it all the

slide smoothly or

 

 

way in. See the page 64.

drags.

The drawer is over-loaded or the

Reduce weight. Redistribute drawer

 

load is unbalanced.

 

contents.

 

 

 

 

Warming drawer will

A fuse in your home may be blown

Replace the fuse or reset the circuit

not work.

or the circuit breaker tripped.

 

breaker.

 

The controls are not set correctly.

See the chapter on using the Warming

 

 

 

drawer on page 32.

 

 

 

 

Excessive

There is liquid present in the

Remove the liquid.

condensation in the

drawer.

 

 

drawer.

 

 

 

Uncovered foods.

Cover food with a lid.

 

 

 

 

 

The temperature is set too high.

Adjust the temperature to a lower setting.

 

 

 

 

Food dries out in the

Moisture is escaping.

Cover food with a lid.

Warming drawer.

 

 

 

The drawer is not fully closed.

Push the drawer in until the latch engages.

 

 

 

 

 

69_ troubleshooting

(IB_Best)NE597N0PBSR_AA_DG68-00429A-03_EN.indd 69

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Contents Electric Range Important safety instructions For Your Safety ANTI-TIP DeviceDo not enter the oven Induction Cooktop Elements Electrical Safety Child Safety OvenWarming Drawer Ventilating Hood SELF-CLEANING OvensGLASS/CERAMIC Cooking Surfaces Before YOU Begin Important safety instructions Important safety instructions Important safety instructions Take care as beverages or food may be very hot after heating State of California Proposition Features of your new range Latest in heat-distribution technologyContents Operating the Oven Overview Introducing your new rangeWHAT’S Included with Your Range Before Cooking Induction cooktop cookingAbout Induction Cooktop Cooking During CookingLocation of the Induction Cooktop Elements and Controls Safety instructions. Residual heatAfter Cooking Induction Touch Control Flexcook Zone Burner ON/OFF Indicator forPower SettingLo~Hi BoostP SimmerSi Boil AlertA Hot SurfaceH Boost SimmerPower Setting Using the Touch Control PadsHOW to SET the Appliance for Cooktop Cooking Select Cooking Zone onInduction Simmer Control Induction Power Boost ControlSwitching a Cooking Zone OFF Flexcook Zone ControlCorrect Pan Size and Pan Location for the Flexcook Zone Using the GriddleIncorrect Correct Damage to Property from Extremely HOT Liquids or Fire Boil Alert Control only USE the Largest BurnerTo Persons or Property from Extremly HOT Liquid or Fire Use quality cookware in good condition Before Using the CooktopAlso remember to Use Quality Cookware in Good Condition Size of Pans Cookware for Induction Cooking ZonesUSE the Correct Size Cookware Cookware materialSuitability test Using Suitable Induction CookwareOperating Noises Better pans produce better resultsSuggested Settings for Cooking Specific Foods Temperature DetectionPower Management Preventing marks and scratches CleaningProtecting the Cooktop Surface Preventing stainsUsing the warming drawer About the Warming DrawerTurning the Warming Drawer on or OFF Recommended settingsLevels Type of Food Operating the oven Oven Control PanelHow to change between a 12-hour and 24-hour display Setting the ClockHow to set the clock Press the START/SET or Clock AM/PM padHow to set the timer Minimum and Maximum SettingsSetting the Kitchen Timer Feature Minimum MaximumOven rack positions Using the Oven RacksBefore using the racks Baking layer cakesHow to adjust the thermostat while cooking How to set the thermostatBaking Convection Baking How to set the oven for convection bakingTips for convection baking Cookies Recommended convection baking guidePie BreadsHow to set the oven for convection roasting Convection RoastingPoultry Recommended convection roasting guidePork LambHow to set the oven for timed cooking Timed CookingDelay Timed Cooking How to set the oven for delay timed cookingBroiling How to set the oven for broilingBroil stop position Recommended broiling guide How to record a recipe setting Using the Custom Cook FeatureHow to recall a setting Chicken Nuggets Using the Easy Cook FeatureSlow Cook ProofHow to set the Defrost function Using the Defrost FunctionCrispy Pizza Using the Keep Warm Function How to use the keep warm featureFahrenheit or Celsius temperature selection Extra FeaturesHour energy saving Convection auto conversion feature Thermostat adjustmentSound on/off Turning the Oven Light on and OFFControl lockout Setting the Sabbath Feature How to use the Sabbath featureMaintaining your appliance Before a self-cleaning cycle SELF-CLEANINGMaintaining your appliance How to turn off the self-cleaning feature How to set the oven for self-cleaningHow to delay the start of self-cleaning After a self-cleaning cycleHow to set the oven for steam-cleaning STEAM-CLEANINGAfter a steam-cleaning cycle Cleaning stainless steel surfaces Care and Cleaning of the OvenCleaning painted parts and decorative trim Oven ventOven racks Oven doorRemoving burned-on residue Care and Cleaning of the Glass CooktopNormal daily use cleaning Removing heavy, burned-on residueRemoving metal marks and scratches Cleaning the cooktop sealCleaning sugary spills and melted plastic Potential for permanent damage to the glass surfaceRemoving and Replacing the Oven Door How to remove the doorHow to replace the door Locked position Unlocked positionRemoving and Replacing the Warming Drawer How to remove the warming drawerHow to replace the warming drawer Unlocked position Locked positionChanging the oven light Problem Possible Cause Solution TroubleshootingTroubleshooting Code CauseWill not maintain Stops glowing when Changed to a lower Setting AreasSurface units Rolling boil orCleaning cycle Temperature is tooSelf-clean Food does not bakeOven door will Not open after a Self-cleaning cycle Oven not cleanAfter a self-cleaning CycleWarranty Limited Warranty to Original PurchaserDG68-00429A-03