Thermador P24GE, PC30 Before Calling for Service, Data Rating Plate, Service Information

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Section 7: BEFORE CALLING FOR SERVICE

Before Calling for Service

Before calling for service, check the following to avoid unnecessary service charges.

Be sure to check these Items first:

Is there a power outage in the area?

Is the household fuse blown or the circuit breaker tripped? Is the Cooktop disconnected from the electrical supply?

IF THE BURNERS DO NOT IGNITE

•Are the burner caps properly aligned on the burner bases (Sealed Surface Burners)?

•Are the burner ports clogged?

•Is a fuse blown or is the circuit breaker tripped?

•Is the manual shut-off valve closed, preventing the flow of gas?

•Are the Wok pilot ports clogged?

•Is the spark igniter sparking (Surface Burners and Wok)?

•Is there flame on the Wok pilot burner?

DATA RATING PLATE

Cooktop Models:

The data rating plate showing the model and serial numbers of your Cooktop or Wok is located on the underside of the Cooktop or Wok chassis near the gas inlet connection and electric power cord. This information is required if customer service is requested. Before installation, the model and serial numbers should be entered in the appropriate spaces on this page. After installation, accessing the information is difficult.

Product Rating Label Location – Cooktop Model

Front - Bottom of Unit

Product Rating Label/

Serial Tag

WOK Model:

The data rating plate shows the model and serial numbers of your Wok. It is located on the bottom of the unit.

Customer Service:

800/735-4328

or see our website:

www.thermador.com

Before installation, record the information below.

SERVICE

INFORMATION

___________________________

Model

___________________________

Serial Number

___________________________

Date of Purchase

___________________________

Dealer’s Name

___________________________

Dealer’s Phone Number

___________________________

Service Center's Name

___________________________

Service Center's Phone Number

Also, enter this information on the Product Registration Form in- cluded with this product, then mail it to the indicated address.

— Thank You.

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Contents Care and USE Manual What to do if YOU Smell GAS Questions?Avertissement Introduction ContentsCase of an Electrical Failure Please Read CarefullyIf you smell gas When using the cooktop doInstall a smoke detector in or near the kitchen Do not use flammable clean- ers when cleaning the grillPackaging materials and temporary labels from the Wok Pan Before Using Your WOK the First TimeCaps Burner Grates Center Grate Control Knobs Burners, Grill and Griddle Model and Parts Identification for 48 Models 24 GriddleBurners Burners and Griddle Key Modeland Parts Identification for 36 and 30 ModelsWok Key Wok Trivet AssemblyWok Pan with Lid Wok TrivetControl Knobs Sealed BurnersOperation Burners ExtraLow BurnersOperation of the ExtraLow Burners ExtraLow SettingsStar Burner Components ExtraLow TechniquesAutomatic RE-IGNITION Power FailureFlame Height Flame DescriptionBase Diameter Balanced PanFlat Base Pan Covered PanFlat-bottom Wok Pan Cooking RecommendationsRound-Bottom Wok in Support Ring Standard Size Water Bath CannerSurface Burner Cooking Recommendations Pastas It is recommended that these foods be stirred occasionallyControl Knob Using the GrillAvailable on some models Cooking on the Grill Grilling SuggestionsGrill Cooking Recommendations Preparing the GrillGrill Grease Tray Griddle Cooking Recommendations Food Setting Using the 12 and 24 Electric GriddleControl Knob Preparing the GriddleDescription About the WokBTU Output for the Wok Burner Pilot Light IgniterWok Operation WOK AssemblyWok Support Ring Flat Bottom PotAbout These Recommendations Care and MaintenanceCooktop Cleaning Recommendations Grill or Griddle Grease Cooktop Cleaning RecommendationsExterior Finish /Back Guard Surface Spill Trays 12’ and 24 Griddle or GrillIgniters / Ceramic Surface Trim Strips See page 5 for procedureWipe spray off immediately Wok Burner / Cast IronIntermittent or Constant Igniter Sparking Do-It-Yourself MaintenanceInside front cover Intermittent sparkingData Rating Plate Before Calling for ServiceService Information Statement of Limited Product Warranty Warranty Exclusions Page SI Vous Détectez UNE Odeur DE GAZ Questions ?Chapitre 3 Description Table des matièresEn cas de panne électrique Consignes de sécuritéExigences Électriques ET Instructions Pour Mise À LA Terre Conservez CES Instructions Mise EN GardeMise EN Garde Avant D’UTILISER Votre WOK Pour LA Première Fois Cuisson Cuisson et un grilBrûleurs, une plaque de cuisson et un gril Brûleurs Brûleurs et une plaque de cuisson Identification du modèle et des pièces modèles de 91,5 cmWok avec son couvercle Ensemble trépied du wok Identification du modèle et des pièces wok de 61 cmTrépied DE WOK Utilisation de la table de cuisson Boutons DE CommandeBrûleurs Hermétiquement Encastrés Fonctionnement DES BrûleursRéglages ExtraLow Fonctionnement des brûleurs ExtraLowTechniques ExtraLow Allumage électronique monopointPanne DE Courant Rallumage AutomatiqueHauteur DE LA Flamme Description DE LA FlammeRécipient stable Récipients recommandésDiamètre de base Récipient à base plateConseils D’UTILISATION Recommandations DE CuissonRécipients pour spécialités Breuvages Conseils de cuisson avec brûleur de surfacePâtes Il est recommandé de brasser occasionnellement ces alimentsBouton de commande Bouton DE CommandeGril Efficacité DU Brûleur ET Caractéristiques DE LA FlammeCuisson SUR LE Gril Suggestions DE Cuisson AU GrilPlateau À Graisse DU Gril Recommandations DE Cuisson SUR LE GrilPréparation DU Gril Plateau à graisse de la grille Propos de la plaque de cuisson 12 po et 24 poCuisson sur la plaque Bac à graisse de la plaque de cuissonPuissance BTU du brûleur pour wok Propos du wokAllumeur du pilote Préparation DU WOKMontage DU WOK Fonctionnement du wokMarmite à fond plat TrépiedÉléments des Brûleurs Star Entretien et nettoyagePropos DE CES Conseils De protection Acier Conseils de nettoyage de la table de cuissonBacs à graisse de la Plaque de cuisson ou grilRevêtements en titane De 12 po et 24 poGraisse/Acier inoxydable Surface des bacs àRappels importants Conseils de nettoyage de la table de cuisson et du wokÉlément/Matériau ’étincelles Entretien à faire par vous-mêmeProduction constante Fiche Signalétique Avant d’appeler le service techniqueAvant linstallation, remplir les informations ci-dessous Vérifiez d’abord les points suivantsÉnoncé DE Garantie Limitée Exclusions de la garantie

P24GE, PC30 specifications

The Thermador PC30 and P24GE are two impressive kitchen appliances that showcase the brand's commitment to innovation and quality. Both models are designed to enhance culinary experiences while adding a touch of elegance to any kitchen setting.

The Thermador PC30 is a 30-inch professional-style range that features a powerful cooking surface with a variety of burner options. It includes a high BTU burner for searing meats and achieving the perfect stir-fry, along with a precise simmer burner for delicate sauces. The addition of a griddle allows for versatile cooking, enabling users to prepare breakfast favorites like pancakes and bacon simultaneously. With its stainless steel finish, the PC30 not only performs well but complements modern kitchen aesthetics beautifully.

Another defining feature of the Thermador PC30 is its advanced oven technology. It offers True Convection cooking, ensuring even heat distribution for consistent baking results. The oven is equipped with a self-cleaning cycle, which makes maintenance effortless. Furthermore, the interior features a sophisticated design, including a high-performance broiler and multiple rack positions, facilitating various cooking methods.

On the other hand, the Thermador P24GE is a 24-inch gas range ideal for compact spaces without compromising functionality or style. Designed for urban dwellers or smaller kitchens, this range features two powerful burners that deliver high heat and precise control. Users can easily switch from boiling pasta to simmering sauces, thanks to the range's responsive temperature adjustments.

One of the standout features of the P24GE is its compact yet roomy oven. This model includes a ceramic broiler for high-temperature cooking, and the small footprint does not hinder its ability to produce impressive results, making it a favorite among home chefs who appreciate efficiency. Additionally, the P24GE benefits from the use of high-quality materials often found in larger Thermador models, ensuring durability and longevity.

Both the PC30 and P24GE incorporate innovative technologies designed to enhance user experience. Smart features such as Wi-Fi connectivity allow for remote monitoring and control through a smartphone app, adding convenience to the cooking process.

Overall, the Thermador PC30 and P24GE serve as exemplars of culinary excellence, merging style, performance, and advanced technology in a way that caters to the needs of modern home cooks. Whether one is looking for a full-sized range or a space-saving alternative, both models deliver exceptional results and dependable performance.
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