Amana ASD2328HES, ASD2328HEB, ASD2328HEQ See Connecting the Water Supply pages 4 and 5. Self

Troubleshooting

PROBLEM	POSSIBLE CAUSES	WHAT TO DO
Ice forms in inlet	Water pressure is low.	Water pressure must be between 35 to 100 pounds per
tube to ice maker		square inch to function properly.
		A minimum pressure of 35 pounds per square inch is
		recommended for refrigerators with water filters.
	Saddle valve not open completely.	Open saddle valve completely.
	Freezer temperature is too high.	See Temperature Controls pages 8 and 9. Freezer
		temperature should be between 0° to 2° F (-18° to -17° C).
Refrigerator is	Plastic tubing was used to complete	The manufacturer recommends using copper tubing for
leaking water	water connection.	installation. Plastic is less durable and can cause
		leakage. The manufacturer is not responsible for
		property damage due to improper installation or
		water connection.
	Improper water valve was installed.	See Connecting the Water Supply pages 4 and 5. Self-
		piercing and 3⁄16" saddle valves cause low water pressure
		and may clog the line over time. The manufacturer is
		not responsible for property damage due to
		improper installation or water connection.
Water flow is	Water pressure is low.	Water pressure must be between 35 to 100 pounds per
slower than normal		square inch to function properly. A minimum pressure
		of 35 pounds per square inch is recommended for
		refrigerators with water filters.
	Saddle valve not open completely.	Open saddle valve completely.
	Improper water valve was installed.	See Connecting the Water Supply pages 4 and 5. Self-
		piercing and 3⁄16" saddle valves cause low water pressure
		and may clog the line over time. The manufacturer is
		not responsible for property damage due to
		improper installation or water connection.
	Copper tubing has kinks.	Turn off water supply and remove kinks.
		If kinks cannot be removed, replace tubing.
	Water filter is clogged or needs to be	Change water filter (see page 18).
	changed.
	Water valve not opened completely.	Open water valve completely and check for leaks.
		The minimum flow at dispenser is approximately
		10 fluid ounces in nine seconds with a new filter in
		place or approximately 10 fluid ounces in five seconds
		without a filter.
Dispenser water	Refrigerator has been recently installed.	Allow approximately 12 hours for water in holding tank
is not cold	Water supply in holding tank has been	to chill.
	depleted.
	Water has settled into water lines	Discard first glass of water and refill.
	outside holding tank and has warmed to
	room temperature.
Water appears	Air or air bubbles in water.	This is normal when first using the dispenser and will
cloudy		disappear with use.
Particles in water	Carbon dust from water filter cartridge.	Initial water ejected through cartridge may contain
and/or ice cubes		harmless carbon dust flushed from cartridge.
		Particles are safe for consumption.
		Will disappear after the first few uses.
	Concentrations of minerals in water will	Particles are not harmful and naturally occur in water
	form particles when water becomes	supplies.
	frozen and melts.

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