Temperature and Moisture, Ice and Water

The motor seems to run too much

Your new refrigerator may run longer than your old one due to its high-efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.

The refrigerator is noisy

Refrigerator noise has been reduced over the years. Due to this reduction, you may hear intermittent noises from your new refrigerator that you did not notice from your old model. Below are listed some normal sounds with an explanation.

■Buzzing - heard when the water valve opens to fill the ice maker

■Pulsating - fans/compressor adjusting to optimize performance

■Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator

■Sizzling/Gurgling - water dripping on the heater during defrost cycle

■Popping - contraction/expansion of inside walls, especially during initial cool-down

■Water running - may be heard when water melts during the defrost cycle and runs into the drain pan

■Creaking/Cracking - occurs as ice is being ejected from the ice maker mold

The doors will not close completely

■Door blocked open? Move food packages away from door.

■Bin or shelf in the way? Push bin or shelf back in the correct position.

The doors are difficult to open

■Are the gaskets dirty or sticky? Clean gaskets with mild soap and warm water.

The lights do not work

■Is the power supply cord unplugged? Plug into a grounded 3 prong outlet.

■Is a light bulb loose in the socket or burned out? See “Changing the Light Bulbs.”

Temperature and Moisture

Temperature is too warm

■New installation? Allow 24 hours following installation for the refrigerator to cool completely.

■Door(s) opened often or left open? Allows warm air to enter refrigerator. Minimize door openings and keep doors fully closed.

■Large load of food added? Allow several hours for refrigerator to return to normal temperature.

■Controls set correctly for the surrounding conditions? Adjust the controls a setting colder. Check temperature in 24 hours. See “Using the Controls.”

There is interior moisture buildup

NOTE: Some moisture build-up is normal.

■Humid room? Contributes to moisture build-up.

■Door(s) opened often or left open? Allows humid air to enter refrigerator. Minimize door openings and keep doors fully closed.

Ice and Water

The ice maker is not producing ice or not enough ice

■Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open.

■Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.

■Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position.

■New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.

■Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.

■Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil.

■Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

The ice cubes are hollow or small

NOTE: This is an indication of low water pressure.

■Water shutoff valve not fully open? Turn the water shutoff valve fully open.

■Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line.

■Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See “Water Supply Requirements.”

■Questions remain regarding water pressure? Call a licensed, qualified plumber.

Off-taste, odor or gray color in the ice

■New plumbing connections? New plumbing connections can cause discolored or off-flavored ice.

■Ice stored too long? Discard ice. Wash ice bin. Allow 24 hours for ice maker to make new ice.

■Odor transfer from food? Use airtight, moisture proof packaging to store food.

■Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.

■Is there a water filter installed on the refrigerator? Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing.

The ice dispenser will not operate properly

■Freezer door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely.”

■Ice bin installed correctly? Be sure the ice bin is firmly in position.