GE CS980SNSS Before you call for service…, Problem Possible Causes What To Do

Page 48

Safety Instructions

	Operating	Instructions

	Care and Cleaning

	Installation	Instructions

	Troubleshooting	Tips

Before you call for service…

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem		Possible Causes	What To Do

Surface units will not		Improper cookware	• Use pans which are flat and match the diameter
maintain a rolling boil		being used.	of the surface unit selected.
or cooking is not
fast enough

Surface units do not		Cooktop controls	• Check to see the correct control is set for the surface
work properly		improperly set.	unit you are using.

		A fuse in your home may be • Replace the fuse or reset the circuit breaker.
		blown or the circuit breaker
		tripped.

Scratches (may appear		Incorrect cleaning	• Scratches are not removable. Tiny scratches will become
as cracks) on cooktop		methods being used.	less visible in time as a result of cleaning.
glass surface		Cookware with rough bottoms	• To avoid scratches, use the recommended cleaning
		being used or coarse particles	procedures. Make sure bottoms of cookware are clean
		(salt or sand) were between	before use, and use cookware with smooth bottoms.
		the cookware and the surface
		of the cooktop.
		Cookware has been slid
		across the cooktop surface.

Areas of discoloration		Food spillovers not cleaned	• See the Cleaning the glass cooktop section.
on the cooktop		before next use.

		Hot surface on a model	• This is normal. The surface may appear discolored
		with a light colored glass	when it is hot. This is temporary and will disappear
		cooktop.	as the glass cools.

Plastic melted to		Hot cooktop came into	• See the Glass surface—potential for permanent damage
the surface		contact with plastic placed	section in the Cleaning the glass cooktop section.
		on the hot cooktop.

Pitting (or indentation)		Hot sugar mixture spilled	• Call a qualified technician for replacement.
of the cooktop		on the cooktop.

Frequent cycling		Improper cookware	• Use only flat cookware to minimize cycling.
off and on of		being used.
surface units

Control signals after		You forgot to enter	• Press the BAKE pad and desired temperature
entering cooking time		a bake temperature	or the SELF CLEAN pad and desired clean time.
or delay start		or cleaning time.

Food does not bake or roast properly

Oven controls improperly set.	• See the Using the oven section.
Rack position is incorrect	• See the Using the oven section.
or the rack is not level.

Incorrect cookware or	• See the Using the oven section.
cookware of improper
size being used.

Oven thermostat needs	• See the Adjust the oven thermostat—Do it yourself!
adjustment.	section.

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Contents Safety Instructions Write the model and serial numbers here Model # Serial #ANTI-TIP Device Cook Meat and Poultry THOROUGHLY… Ge.comRadiant Surface Units Operating Lower Oven Drawer Upper Oven Using the griddle How to Place the GriddleUsing the Griddle As it becomes seasoned with useRestaurant Quality Steak At a high heatHow to Set COOK-WARM ZONE, locatedTemperature Limiter Care andCleaningHome Canning Tips Wok CookingUsing the surface units About the radiant surface units…Do not use the surface as a cutting board Selecting types of cookware Using the upper oven controls See the Using the self-cleaning oven sectionTouch to select the bake function Using the upper oven Before you begin…Upper Oven Vent Upper Oven LightHow to Set the Upper Oven for Baking or Roasting Preheating and Pan PlacementAluminum Foil Oven MoistureHow to Set the Upper Oven for Broiling-Close the oven door Broiling GuideHI Broil Using the clock and timer Using the timed baking Roasting features upper oven only How to Set a Delayed Start and Automatic StopConsumer You can set the upper oven controlUsing the probe SafetyUsing the convection oven Convection BakeConvection Roast Auto Recipe ConversionMulti-Rack Baking Cookware for Convection CookingPaper and Plastic Metal and GlassTouch the Convection Roast pad Rib 3 to 5 lbs Boneless Rib, Top SirloinBeef Tenderloin Bone-in 3 to 5 lbsUsing the timed convection Baking features upper oven only How to Set an Immediate Start and Automatic StopMake sure the clock shows the correct time of day Is finished, remove the food fromSpecial features of your upper oven control Fahrenheit or Celsius Temperature SelectionHour Shut-Off Tones at the End of a Timed CycleRange Lockout Cook and HoldHour, 24 Hour or Clock Black-Out Touch the Range Lockout pad and then the Start padUsing the Sabbath Feature. on some models How to Set for Regular Baking/RoastingHow to Exit the Sabbath Feature Adjust the upper oven thermostat-Do it yourself To Adjust the ThermostatType of margarine will affect baking performance Using the lower oven drawer Adjust the lower oven thermostat-Do it yourselfTo Use the Lower Oven Drawer Using the self-cleaning upper oven Before a Clean CycleHow to Set the Upper Oven for Cleaning Any aluminum foil from the ovenAfter a Clean Cycle How to Delay the Start of CleaningTouch the Self Clean pad To start Touch the Start padCare and cleaning of the range Griddle PrecautionsLodge Cast Iron Griddle Stainless Steel SurfacesTo clean the inside of the door To clean the outside of the doorLift-Off Oven Door Oven Heating ElementsRemovable Lower Oven Drawer Glass WindowRemovable Lower Oven Drawer Pan To remove the drawer To replace the drawerLock out the touch pads before cleaning Oven Control PanelControl Panel and Knobs See the Range Lockout informationOven Light Replacement Oven Racks and Drawer RacksTo remove Do not remove any screws to remove the coverCleaning the glass cooktop Normal Daily Use CleaningCooktop looking new Shake the cleaning cream well. Apply Burned-On ResidueCerama Bryte Cleaning Pads for Metal Marks and ScratchesCooktop Seal To Order PartsFor Your Safety Before YOU BeginANTI-TIP Device Materials YOU MAY Need Tools YOU will NeedParts Included Remove Shipping MaterialsElectrical Connections Electrical RequirementsPower Cord and Strain Relief Installation Do not discard these screwsWire Power Cord Installation Supply circuit must be connectedWire Conduit Installation Loosen the 3 lower terminal screws fromReplace the Wire Cover ANTI-TIP Device InstallationLevel the Range Final Installation Checklist Operation ChecklistBefore you call for service… Problem Possible Causes What To DoSee the Using the upper oven section See the Installation of the range sectionSee the Adjust the oven thermostat-Do it yourself Clock and timerHeavily soiled ovens may need to self-clean again or For a longer period of timeTouch the CLEAR/OFF pad. Allow the oven to cool for One hour. Put the oven back into operationWait for the self-clean cycle to finish and the oven Fully extend the drawer and push it all the wayTo cool Controls improperly set See the Lower oven drawer sectionAccessories Looking For Something More?Troubleshooting Consumer Support Troubleshooting Tips General Electric Company Consumer Product Ownership Registration Tips GE Will Replace What GE Will Not CoverWarrantor General Electric Company. Louisville, KY GE Electric Range Warranty. For customers in Canada Mabe Will ReplaceWhat Mabe Will Not Cover Consumer Support GE Appliances Website