Problem

Cause

Solution

 

Printer does not print

Your computer is having a

Follow these steps:

from Windows (but does

problem communicating

 

1.

Select the Main group

print from MS-DOS)

with the printer.

 

 

 

from the Program

 

 

 

 

 

 

 

 

Manager.

 

 

 

2.

Double-click on the

 

 

 

 

Control Panel.

 

 

 

3.

Double-click on the

 

 

 

 

Printers icon.

 

 

 

4.

Select the BJ-30.

 

 

 

5.

Click on Connect.

 

 

 

6.

Click on the box next to

 

 

 

 

Fast Printing Direct to

 

 

 

 

Port to remove the X.

 

 

 

7.

Click on OK.

 

 

 

8.

Click on Close.

 

 

 

9.

Close the Control Panel.

 

 

 

10.

Try your print operation

 

 

 

 

again.

 

 

 

If the problem persists, go

 

 

 

back to step 5 (above) and

 

 

 

change the connection from

 

 

 

LPT1 to LPT1.DOS.

 

 

 

 

Output is not as expected

Printer driver may not be

 

Make sure you have selected

 

correct.

 

the Canon BJ-30 setting in

 

 

 

the Printers dialog box or

 

 

 

from the printer setting for

 

 

 

your particular application.

Fonts do not print as

Bitmapped fonts designed

smoothly rounded

for dot matrix printers do

characters

not print smoothly rounded

 

characters when used with

 

high resolution printers like

 

the BJ-30.

 

Certain MS fonts, such as

 

MS Serif, will print jagged.

Make sure you installed an outline font manager, such as Adobe Type Manager or Bitstream Facelift, or that you are choosing a TrueType font.

Choose another font.

Troubleshooting

Chapter 7

Troubleshooting 111

Page 119
Image 119
Canon BJ-30 manual Problem Cause Solution