Canon BJ-30 manual Paper Loading Problems, Cause, Solution, Troubleshooting

Paper Loading Problems

If you are having paper loading problems, check the problems and solutions in the following table. After solving a paper loading problem, remove the paper and load it correctly. Then press the ON LINE button to set the printer on-line again.

Any of the following paper loading problems may cause the paper to jam in the printer. See page 116 for complete instructions on how to clear a paper jam.

Problem Cause Solution

Paper does not load into printer

The sheet feeder may contain too many sheets.

Make sure the sheet feeder does not contain too much paper.

Paper may not be inserted correctly.

Single sheets may not be feeding correctly.

Make sure paper is inserted all the way into the sheet feeder.

When manually loading paper, be sure to insert a single sheet of paper all the way into the sheet feeder. If the paper is not inserted far enough, the printer cannot load it.

Paper is loaded skewed	Paper may not be stacked
(printing is skewed)	correctly in sheet feeder.

Make sure the stack of paper is straight in the sheet feeder.

Make sure the right side of the stack of paper is aligned against the right side of the sheet feeder and the paper guide is aligned against the left side.

Make sure the paper exit path is clear.

104 Troubleshooting Chapter 7