Canon BJ-30 manual Chapter Troubleshooting, Check List, Problem, See page

Chapter 7

Troubleshooting

This chapter contains information to help you solve printer problems. A problem may have one or a combination of causes, including a malfunction in your computer, software, the printer cable, or the printer. Many printing problems are related to how your software interacts with the printer.

If you can print a self test but the printer does not print or your printed output is not what you expect, the problem is with your computer, software, or cables. Check these items for a problem.

If your printer is not operating properly, try the suggestions in this chapter. Try the solutions in the order listed. The following list shows the problems covered here.

Check List
Problem	See page
Errors Indicated on the Display	94
Warnings	95
Recoverable Errors	96
Service Call Errors	96
Operational Problems	97
No power reaching printer	97
Data from computer is not printed	98
BJ cartridge moves, ink does not appear	98
Printer suspends print after every line is printed	99
Overall printing is slow from MS-DOS	99
Overall printing is slow from Windows	99
Printing Problems	100
Data from computer printed, but is not what you expected	100
Printed characters do not match characters on the screen	100
Printing beyond edge of page	101
Printout does not match paper size	101
Printing incorrect number of lines on page	102
Printer is not using font you selected from
the operator panel	103

Troubleshooting

Chapter 7 Troubleshooting 91