Canon BJ-30 manual Windows Problems, Cause, Solution

Windows Problems

The following table contains problems and solutions related to using your printer with Windows applications.

Problem	Cause	Solution
Printer does not print	Cable connections may	Check that the cable and
or prints garbage	not be secure.	power cord connections are
		secure.

Printer may not be turned on.

Printer driver may not be set up.

Turn on the printer.

Make sure the printer driver is properly installed and set up. See Chapter 4, Using the Printer With Your Software, for details.

Print Manager may be	Check Print Manager for
causing the problem.	stalled print jobs caused by
	printer not being ready to
	accept data. Delete all stalled
	jobs, make sure the printer is
	on-line, and try to print again.
	If errors continue, turn off the
	Print Manager.

Cannot print from file	Printer may not be securely
menu	connected to the computer.

Check that the printer is correctly connected to the computer and that it is turned on. If the problem still exists, follow these steps:

1.Open the Printers icon, which is located in the Control Panel.

2.Select the Canon BJ-30 printer as the default printer by double-clicking on its name.

3.If the Canon BJ-30 does not appear as the default printer, click on the Connect button.

4.Make sure the correct port is selected and choose OK.

5.Double-click on the Canon BJ-30 name again.

110 Troubleshooting Chapter 7