Problem Cause Solution Recoverable Errors | Canon BJ-30 guide

Problem	Cause	Solution
Recoverable Errors
Blinking E and 1	No paper error	After adding paper to the sheet
		feeder, press the FF button to feed
		paper, or press the ON LINE button
		to set the printer on-line.
Blinking E and 2	Paper jam error	After removing the jammed paper
		from the printer, press the
		ON LINE button. See Clearing Paper
		Jams on page 116 for detailed
		instructions on removing jammed
		paper.
Blinking E and 6	BJ cartridge not	The BJ cartridge may not be
	properly installed	installed or may be installed
	error	incorrectly. Press the CARTRIDGE
		button to move the cartridge
		holder to the center and check that
		the BJ cartridge is installed. If the
		cartridge is not installed, install
		one. If installed, remove it and try
		installing it again. See Installing the
		BJ Cartridge on page 14 for
		instructions on installing
		cartridges.
Blinking F and C	Low battery error	The printer can no longer operate
		on battery power. Turn off the
		printer, and plug the AC adapter
		or the universal adapter into the
		printer, or replace the battery pack
		with a charged one. Then turn the
		printer on again. You can start the
		print operation again. However,
		any data sent from your software
		application to the printer will be
		lost.
Service Call Errors
Blinking C and 1	Service error	Press the ON LINE button. The
		printer resumes operation. Contact
		your Canon authorized dealer as
		soon as possible.
Blinking F and 14	Service error	Contact your Canon authorized
		dealer as soon as possible.

96 Troubleshooting

Chapter 7

Image 104

Canon BJ-30 manual Problem Cause Solution Recoverable Errors, On Line button. See Clearing Paper

Contents

Copyright Using Your Documentation Contents of This Manual Conventions Contents Page Vii Viii BJ-30 Bubble Jet Printer Chapter Introduction Features and Benefits Print Media Supplies and AccessoriesBJ Cartridge and Ink Tank Portable Kit, Battery Pack, and Universal Adapter NiMH Battery Pack NB-300Related Publication Portable Kit NK-300 Customer Support Servicing the Printer Unpacking Your Printer Carefully remove all items from the box Check to see that you have the following items Selecting a Location for Your Printer From the Back Examining the PrinterFrom the Front Or Cleaning BUTTON-TURNS Operator Panel Attaching the AC Adapter Connecting Your Printer to the Computer Installing the BJ Cartridge Press the Power button Open the front cover Unpack the BJ cartridge Remove the protective material from the BJ cartridge Insert the BJ cartridge Press the Cartridge button Loading a Stack of Paper Secure the stack with the paper guide Printing a Test Pattern Installing a Printer Driver Installing the Windows Printer Driver Chapter Setting Up the Printer Using the BJ-30 Windows Driver Installing the Canon TrueType Fonts for Microsoft Windows Printing From Windows Operator Panel Buttons Managing Your Printer’s FeaturesSoftware Applications Function Settings Line Printers Versus Page PrintersLine Printers and Processing Line Printers Congratulations Printers and Processing Chapter Using the Printer Turning the Printer On and Off Press the Power button Selecting Paper Types Plain PapersTransparencies Back Print Film Loading Paper Make sure the paper support is open Fan the paper Adjust the paper guide to the stack of paper Auto Feed Guidelines Printing on Envelopes Prepare the envelopes Insert the envelopes Using the Printer Printing on Legal-size Paper Printing in Landscape Orientation Printing the Test Patterns All Modes Pattern Ripple Pattern Nozzle Pattern Font Pattern Starting the Test Patterns To cancel printing Press the Menu button Traveling With the Printer Using the Printer Using the Printer With Your Software Printer Setup Within Windows Selecting Printing Options Paper Size option Transparency Media Type optionPlain Paper Paper Source option Print Selection optionBlack and White Grayscale Print Quality option Orientation option Other selections Pattern 1 and Pattern Special OptionsHalftone Intensity Diffusion Recommended driver settings Printing a Document Ways to Improve Print Speed in Windows Using the Windows Print Manager Background printingAdd RAM to your computer Use a computer with a faster processor Foreground printing Setting Up MS-DOS Application ProgramsSelecting a Printer Driver Selecting a Printer Control Mode Printer control mode Typeface BJ mode Epson LQ mode Software and Printer Compatibility Chapter Using the Operator Panel Operator Panel Display Operator Panel Using Ejecting Paper Feeding PaperForm Feeding Selecting a Print Mode Press the Menu button once Using the Reduction Modes Two-thirds Reduction Mode One-half Reduction Mode Selecting the Reduction Mode Press the Menu button again Press the Menu button two more times Selecting a Control ModePress the button to select the desired control mode Press the Menu button three more times When the desired font is blinking, press the on Line buttonSelecting a Font Using the Low Ink Warning Function Using the Operator Panel Chapter Maintaining the Printer Printer Guidelines Maintaining the Printer Cleaning the Printer Clean the platen area Clean the exterior of the printer To start the extensive cleaning procedure Cleaning the Print HeadStarting Print Head Cleaning BJ Cartridge Guidelines BJ Cartridge and Ink Tank Maintenance Ink Tank Capacity Ink tanks continually run out of ink Using Ink Replacing the BJ Cartridge Lift the cartridge out of the printer Remove the protective material from the BJ cartridge Maintaining Printer Replacing an Ink Tank Open the front cover Remove the empty ink tank Take the new ink tank out of its bag Storing the Printer Problem See Check List Problem See Chapter Troubleshooting Service call errors Errors Indicated on the DisplayRecoverable errors Problem Cause Solution Problem Cause Solution Recoverable Errors On Line button. See Clearing Paper Operational Problems Problem Cause Solution See Ways to Improve Print Printing Problems OFF Customizing the Printer, for Mode LPT1,,P Paper Loading Problems Problem Cause Solution On Line button Print Quality Problems Problem Cause Solution Specified in Selecting Paper Windows Problems Problem Cause Solution Problem Cause Solution Customizing Problem Cause Solution Temp = C\WINDOWS Clearing Paper Jams Press the on Line button to set the printer back on-line Troubleshooting Changing the Function Settings Chapter Customizing the Printer Press the on Line button Verifying the Current SettingsPress the / button Returning All Settings to Their Factory Defaults Factory Default Settings Function Setting Function Settings USA BJ Mode Function DescriptionFunction 1 Horizontal print position Function 2 Page length Function 3 Text scale mode Function 6 Smoothing modeWhen to set Function 6 to on Function 7 Automatic power off mode Function 12 Alternate graphics mode AGM Function Settings Code page/Character setFunction 10 Automatic line feed LF Function 11 Automatic carriage return CR Function 19 Automatic emulation switching mode Function 1A Low ink warning Epson LQ Mode Function Settings Character set FUNCTIONs 11, 12, 13 International character set Customizing the Printer Installing and Using the Battery Pack Examining the Battery Case Attaching the Battery Case to the Printer Installing and Using the Battery Pack Charging the Battery Pack Turn the printer over and set it in the upright position To charge a battery pack, follow these steps Using the Printer With the Battery Pack Disconnect the AC adapter from the battery case Close the interface cover Open the paper support Start your print operations Discharging the Battery Pack Battery Pack CapacityPrinting With a Low Battery Installing and Using the Battery Pack Removing a Battery Pack Removing the Battery Case Installing and Using the Battery Pack Paper Weight Printing MethodPaper Handling Sheet Feeder Capacity Printing Direction Print WidthLine Feed Speed Printing Area-Papers Resident Printer Control Modes Printing Area-EnvelopesCommercial number European DL Mode Pitch Characters per line Printing Characters Maximum Number of Characters per Line Graphic Image PrintBuffer Interface Portable Kit Specifications Printing Envelopes in Microsoft Windows AmiPro Microsoft Publisher Method Method Microsoft Word 2.0 for Windows Microsoft Word for WindowsMicrosoft Word 6.0 for Windows WordPerfect WordPerfect First time printing envelopes Works 3.0 for Windows Printing envelopes other than the first time Application Notes Appendix B 157 158 159 160 161 162 163 164 165 166 Index 167 168 169 IBM 170 171 172 See also Memory 173 See also Envelopes 174 FCC Regulations Canadian Radio Interference Regulations